close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Financial Aid Specialist
Please provide a type of job or location to search!
SEARCH

Financial Aid Specialist Resume Example

Love this resume?Build Your Own Now
FINANCIAL AID SPECIALIST
Professional Summary

.Goal-oriented proffesional dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.

Skills
  • Goal-oriented
  • Approachable
  • Flexible
  • Team player
  • Organized
  • Strong team-builder
  • Bilingual (English/Spanish)
  • Reliable
  • Excellent communication skills
  • Customer service focused
  • Excellent work ethics
  • Proactive
Work History
Financial Aid Specialist, 10/2018 to Current
Eastern New Mexico University – Portales , NM
  • Packaged, awarded, and distributed federal and state financial aid resources to eligible students in accordance with all federal and state rules and regulations.
  • Administered Return to Title IV regulations. This included counseling students, calculating financial liabilities, monitoring attendance, and reporting liabilities to students, Business Office, and the National Student Loan Data System (NSLDS).
  • Contacted and collected needed Financial Aid documents in order to process student loans.
  • Administered the Federal Direct Student Loan Program, including certification, transmission, entrance and exit counseling, and default management.
  • Assisted in administering federal, state, institutional, and private financial aid programs.
  • Advised prospective students, continuing students, and parents regarding financial aid application procedures, eligibility requirements, college policies, and availability of federal, state, local, and institutional financial aid.
  • Used independent professional judgment to advise stakeholders by instructing and interpreting information and deliver the most equitable outcome for the student.
Bilingual Document Processor and Translator, 06/2016 to 10/2018
Community Trust Bank – Houston , TX
  • Followed company procedures as to prepare and organize applicant's documents according to FEMA's instructions.
  • Entered and scanned applicant's files and import into document database management software.
  • Translated documents, financial reports, medical records, personal letters from a foreign language to English and vice versa which involved accuracy of meaning, grammar and syntax.
  • Ensured that all written translations conform to the original text in terms of technicality and terminology.
  • Conducted audit and quality assurance on all documents and images scanned.
  • Extensively trained new and existing employees according to FEMA's policies and procedures.
  • Monitored participant workflow and behaviors throughout the training process.
  • Conducted one on one tutoring sessions for new employees.
  • Addressed all questions from training program participants.
  • Administered performance reviews to evaluate each participant's progress.
Financial Sales Consultant II, 12/2014 to 06/2016
PNC – City , STATE
  • Assisted customers to achieve their financial needs.
  • Increased new bank relationships within the local community.
  • Received superior customer service satisfaction scores for four consecutive quarters.
  • Actively recruited and over-saw training for all new branch employees. Coached and mentored employees.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Analyzed applicant's financial status, credit and property evaluation to determine feasibility of granting loans.
  • Educated customers on the variety of bank products and available credit options.
  • Successful in Multi-channel calls.
  • Exceeded quarterly sales goals by 90%.
  • Branch designee.
  • Top sales performer.
Relationship Banker II, 03/2011 to 12/2014
Capital One – City , STATE
  • Helped customers to reach their short and long term financial goals.
  • Performed heavy bank reconciliations and cash flow statements.
  • Worked closely with company executives to identify new business opportunities and routinely participated in te sales process.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Top sales performer in the DMV area.
  • Branch Designee.
Assitant Branch Manager, 09/2004 to 03/2011
Bank Of America – City , STATE
  • Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity, quality and adherence to deadlines.
  • Managed the day- to-day tactical and long-term strategic activities within the business.
  • Adhered to all confidentiality requirements at all times.
  • Complied with federal, state and company policies, procedures and regulations.
  • Communicated with customer, employees and other individuals to answer questions and explain information.
  • Reviewed an approved billing invoices and expense reports.
  • Coached and mentored 12 staff members by offering constructive feedback and taking interest in their long-term career growth.
Education
Business AdministrationStrayer University - City, State
Business AdministrationNorthern Virginia Community College - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

74Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Strayer University
  • Northern Virginia Community College

Job Titles Held:

  • Financial Aid Specialist
  • Bilingual Document Processor and Translator
  • Financial Sales Consultant II
  • Relationship Banker II
  • Assitant Branch Manager

Degrees

  • Business Administration
    Business Administration

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Program-Coordinator-/-Financial-Aid-Specialist-resume-sample

Program Coordinator / Financial Aid Specialist

Amedisys Inc.

Campbell , CA

Senior-Financial-Aid-Specialist-resume-sample

Senior Financial Aid Specialist

Tcs Education

Anaheim , CA

Financial-Aid-Specialist-resume-sample

Financial Aid Specialist

Copper Mountain Community College District

Joshua Tree , CA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.