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Financial Aid Program Specialist Resume Example

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FINANCIAL AID PROGRAM SPECIALIST
Professional Summary

Detailed oriented and well-organized individual with a good grasp of Financial Aid principles and practices, and a unique ability to respond to a range of different work situations is seeking new professional challenges.

Skills
  • Project & Time Management & Resource Planning
  • Dependable & Flexible
  • Creative Problem Solving & Critical Thinking
  • Cross Cultural & Interpersonal Communication
  • Proficient in both Mac OS and Windows
  • Quickbooks, Microsoft Office Suite , Google Drive and WordPress
  • Colleague, CampusLogic, Etrieve, WebAdvisor and FAA Access
  • Zoom and Google Meet
Work History
July 2020-CurrentFinancial Aid Program Specialist | Cabrillo College | Aptos, CA
  • Communicate complex federal, state, and Cabrillo College financial aid rules and regulations with students and discuss available financial aid opportunities, benefits and requirements, as well as maintaining eligibility in easy to understand language
  • Interact and refer students to various on-campus resources and departments to provide assistance with the financial aid process in a timely manner
  • Analyze and process student financial aid applications and verification documents in accordance with federal, state and Cabrillo College guidelines while observing regulatory and security policies and procedures
  • Be attentive, sensitive and mindful of students expressing difficulty with financial aid process and assist by conducting research, listening carefully and taking appropriate action
  • Manage the Cabrillo Promise Program, which includes processing applications and appeals to determine eligibility, verify student information, communicate directly with students while maintaining accurate records, files, and website management
  • Performs weekly ISIR importing processes required for receipt and transmission of student financial aid data
  • Host and facilitate workshops via Zoom for enrolled or potential students, parents and high school counselors to explain financial aid applications, policies and procedures
  • Attend NASFAA and CASFAA informational workshops or conferences to stay up to date on financial aid programs, systems and updates
October 2019-March 2020Facilities Use & Event Coordinator | Cabrillo College | Aptos, CA
  • Managed and performed administrative and business logistics of event planning, while maintaining a budget, accurate data entry, records and files
  • Coordinated, communicated schedules and timelines for numerous events to facility/college support staff, student workers, and other on-campus departments while maintaining effective work relationships
  • Interviewed and obtained necessary information for hiring student workers and provided one-on-one supervision during college/public-facing events
  • Analyzed and evaluated existing event services to identify opportunities for improvement and implemented new income generating ideas
  • Supported Director of Community & Contract Education by providing status reports on activities related to event inquiries, planning, scheduling, cancellation, and proposal development for various events
October 2018-October 2019Property and Operations Manager | Amphitheatre Of The Redwoods At Pema Osel Ling | Corralitos, CA
  • Coordinated and monitored various projects and made accurate mathematical calculations to provide director and staff with updates, deadlines, delays and schedule changes
  • Interpreted and digitized information files in Google Docs and maintain accurate records, databases and files
  • Took initiative to proactively address and resolve facility needs and implemented strategic solutions while adhering to company guidelines
  • Established and maintained effective working relationships and used well-developed active listening skills to promote quick issue resolution
  • Researched, compiled, and prepared variety of correspondence and reports, which required use of Mac and Windows computers and various software including email, word processing, Google Drive, Microsoft Suite, QuickBooks, and spreadsheets
September 2016-November 2018Wedding & Event Coordinator | Amphitheatre Of The Redwoods At Pema Osel Ling | Corralitos, CA
  • Worked one on one with clients of diverse backgrounds and fulfilled contractual obligations, including communications, vendor coordination, detailed timeline creation, rehearsal and day-of event coordination
  • Managed event logistics and coordinated 80+ event while supervising onsite team of 10+ personnel, including vendors and staff
  • Analyzed event requirements, calculated rental quantities, generated invoices and collected payments
Education
March 2014Bachelor of Arts: AnthropologyUniversity Of California- Santa Cruz, Santa Cruz, CA
October 2009Certified Massage Therapist And Health Educator: Massage TherapyNational Holistic Institute College Of Massage , San Jose, CA
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Resume Overview

Companies Worked For:

  • Cabrillo College
  • Amphitheatre Of The Redwoods At Pema Osel Ling

School Attended

  • University Of California- Santa Cruz
  • National Holistic Institute College Of Massage

Job Titles Held:

  • Financial Aid Program Specialist
  • Facilities Use & Event Coordinator
  • Property and Operations Manager
  • Wedding & Event Coordinator

Degrees

  • Bachelor of Arts : Anthropology
    Certified Massage Therapist And Health Educator : Massage Therapy

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