My oral and written communication skills are proven by the positive working relationships I have with my business customers and postal employees.
I have the ability to analyze and solve customer service related issues in a timely and efficient manner.
I perform my assigned responsibilities with minimum supervision and commit to targeted goals.
Knowledge of Salesforce.com and Panorama
Knowledge and proficient use of the PC Computer
Knowledge and proficient use of Microsoft Word
Knowledge and proficient use of Microsoft Excel
Knowledge and use of Power Point
Knowledge and use of the ETC computer
Knowledge and use of fax machine
Knowledge and use of copier machine
10 key by touch
Exceeded sales goal of $5.2 million in FY15 with sales totaling $5.7 million.
Received two Certificates of Appreciation from the Honolulu District and the Operation Support department by assisting them in obtaining their national target goals for fiscal year 2010.
Letter of appreciation received for outstanding customer service by the Honolulu District Manager.
Letters of appreciation received from USPS Vice President of Sales.
Special Achievement Awards as a City Carrier for the years 02/2000, 02/2002, and 07/2004.
Competed and achieved the rank of Brown Belt III at the Universal Kempo Karate Association.
Block Captain for Mililani Mauka's Neighborhood Security Watch Program in assisting and informing my assigned area of any criminal activities that occur.
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