Field Product Manager resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated and outgoing employee seeking employment opportunities where team work and a positive attitude can make a difference. Motivated and eager to apply organizational skills in various environments while facilitating company growth.
Skills
Retail merchandising expertise
Sound judgement
Interpersonal and written communication
Cross-functional team management
Strategic Planning
Customer Service
Competitive Research and Trend Analysis
Event planning and execution
Customer Relationship Management
Retail Marketing
POS system operation
Education
State University of New York (SUNY) CollegeBuffalo Buffalo, NYExpected in 08/2018 ā āBachelor of Science:Fashion Textile & Technology, Merchandising - GPA:
Herkimer County Community CollegeHerkimer, NYExpected in 05/2015 ā āAssociates:Applied Sciences of Fashion Merchandising - GPA:
Experience
Lenovo - Field Product Manager Seattle, WA, 06/2019 - 01/2021
Developed and implemented positioning, messaging, sales collateral and training materials to achieve revenue targets.
Established goals, policies and work standards to strengthen team performance and boost product results.
Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Collaborated with marketing team and functional management to achieve business and marketing strategy objectives.
Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
Collaborated with team to forecast based on sales and product profitability.
Cross-sold additional products and services to purchasing customers.
Directed market planning and research to identify new business opportunities.
Corresponded with internal and external agency teams to develop marketing content for campaigns, positioning and messaging.
Drove sales growth for brand by building strong client relationships, developing high level of product knowledge and personally selling and upselling deep across client's collection.
Engaged and connected with clients by delivering excellent customer service, resulting in brand loyalty and top sales on team during several reporting periods.
Boosted overall sales team success by inspiring and training new associates, mentoring selling behaviors and serving as shadow partner.
Organized and carried out promotional events, including setting up and tearing down event sites and interacting with customers.
Built relationships and personalized future client development opportunities by collecting customer data.
Promoted products using social media outlets such as Facebook and Instagram.
Determined opportunities and maximized sales within specific market by staying current on industry trends.
Monitored all sales activity and assessed customer satisfaction with purchases.
Processed purchases using POS systems to complete cash and credit card transactions.
Collaborated with customer service team members to assist with product information and provide outstanding service.
Lambert + Associates European Consulting Agency - Merchandising Intern City, STATE, 12/2017 - 02/2018
Managed vendor chargebacks and follow up to maintain balanced inventory.
Identified labels, trends and opportunities by sampling competitor shopping experiences.
Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
Organized and located inventory, updating store spreadsheets to reflect statistical data.
Authorized invoice payments and merchandise returns.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Monitored stock to maintain sufficient quantity of featured product.
Assisted in gathering and moving materials and equipment for assigned displays.
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