LiveCareer-Resume

Field Product Manager resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and outgoing employee seeking employment opportunities where team work and a positive attitude can make a difference. Motivated and eager to apply organizational skills in various environments while facilitating company growth.

Skills
  • Retail merchandising expertise
  • Sound judgement
  • Interpersonal and written communication
  • Cross-functional team management
  • Strategic Planning
  • Customer Service
  • Competitive Research and Trend Analysis
  • Event planning and execution
  • Customer Relationship Management
  • Retail Marketing
  • POS system operation
Education
State University of New York (SUNY) College Buffalo Buffalo, NY Expected in 08/2018 Bachelor of Science : Fashion Textile & Technology, Merchandising - GPA :
Herkimer County Community College Herkimer, NY Expected in 05/2015 Associates : Applied Sciences of Fashion Merchandising - GPA :
Experience
Lenovo - Field Product Manager
Seattle, WA, 06/2019 - 01/2021
  • Developed and implemented positioning, messaging, sales collateral and training materials to achieve revenue targets.
  • Established goals, policies and work standards to strengthen team performance and boost product results.
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
  • Collaborated with marketing team and functional management to achieve business and marketing strategy objectives.
  • Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
  • Collaborated with team to forecast based on sales and product profitability.
  • Cross-sold additional products and services to purchasing customers.
  • Directed market planning and research to identify new business opportunities.
  • Corresponded with internal and external agency teams to develop marketing content for campaigns, positioning and messaging.
Covid Clinic - Assistant Regional Manager
Roseville, CA, 08/2018 - 05/2019
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Trained team of 10 to deliver outstanding customer service, boosting customer satisfaction ratings 83%.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated daily tasks to team members to optimize group productivity.
Tractor Supply - Sales Associate | Brand Ambassador
Columbia, TN, 06/2018 - 07/2018
  • Drove sales growth for brand by building strong client relationships, developing high level of product knowledge and personally selling and upselling deep across client's collection.
  • Engaged and connected with clients by delivering excellent customer service, resulting in brand loyalty and top sales on team during several reporting periods.
  • Boosted overall sales team success by inspiring and training new associates, mentoring selling behaviors and serving as shadow partner.
  • Organized and carried out promotional events, including setting up and tearing down event sites and interacting with customers.
  • Built relationships and personalized future client development opportunities by collecting customer data.
  • Promoted products using social media outlets such as Facebook and Instagram.
  • Determined opportunities and maximized sales within specific market by staying current on industry trends.
  • Monitored all sales activity and assessed customer satisfaction with purchases.
  • Processed purchases using POS systems to complete cash and credit card transactions.
  • Collaborated with customer service team members to assist with product information and provide outstanding service.
Lambert + Associates European Consulting Agency - Merchandising Intern
City, STATE, 12/2017 - 02/2018
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Authorized invoice payments and merchandise returns.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Assisted in gathering and moving materials and equipment for assigned displays.

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Resume Overview

School Attended

  • State University of New York (SUNY) College
  • Herkimer County Community College

Job Titles Held:

  • Field Product Manager
  • Assistant Regional Manager
  • Sales Associate | Brand Ambassador
  • Merchandising Intern

Degrees

  • Bachelor of Science
  • Associates

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