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fedex bc manager resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Versatile manager adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive and diligent. Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate and legal accounting structures. Hardworking and reliable. Leader with strong ability in customer service. Offering kindness and passion as well as organization. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Customer Service
  • Service Oriented
  • Problem Anticipation and Resolution
  • Business Relationship Management
  • Proactive and Focused
  • Social Perceptiveness
  • Goal Setting
  • Cost Data Analysis
  • Time Management
  • Team Building Leadership
  • Sound Judgment
  • Prioritizing and Planning
Education and Training
Granby Memorial High School Granby, CT Expected in 06/2012 High School Diploma : - GPA :
Experience
Petco - Fedex BC Manager
Beaverton, OR, 11/2019 - 11/2022
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Used organization skills to mitigate financial risks related to interest rates on company's borrowings and earnings.
  • Checked vendor payments and other accounting disbursements for accuracy and compliance.
  • Recommended new financial and accounting software packages. replacing various non-integrated offerings.
  • communicated with customers as well as drivers as well as business owners trying to make everyone involved has the best experience possible.
  • Created financial management mechanisms to minimize financial risk to business.
Ari Network Services - Certified Dog Trainer
Scranton, PA, 01/2015 - 12/2019
  • Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Cared for pets during owners' absences.
  • Conducted training classes and assisted with animal behavior help requests and enrichment programs.
  • Used food and toy rewards, humane training tools and verbal and leash corrections to teach dogs behaviors.
  • Discussed appropriate canine socialization methods with pet owners and explained proper use of sit, stay and down commands.
  • Educated clients about canine behavior and positive reinforcement training methodologies.
  • Advised animal owners regarding purchase of specific animals.
  • Displayed passion for animal welfare and demonstrated humane techniques with progressive training models.
  • Documented weekly progress of training goals and objectives for clients in computer software.
  • Coordinated continuing education training classes for staff to develop employee performance.
  • Delivered excellent service to pet owners to drive repeat business.
  • Monitored animals during group play sessions for signs of aggressive or fearful behavior.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Red Robin International, Inc. - Account Manager
Collierville, TN, 02/2012 - 12/2015
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Set up and activated customer accounts.
  • Ability to support multiple projects and balance priorities.
  • Consulted with customers to resolve service and billing issues.
City Steam Brewery - Restaurant General Manager
City, STATE, 05/2008 - 11/2012
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Established restaurant business plan by conferring with people in community to select food and beverage offerings.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Managed tables throughout dining room to execute service at highest level.
  • Leveraged proper serving etiquette to promote inviting dining atmosphere.
  • Held performance reviews to identify and correct areas needing improvement.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Worked with management to coordinate special functions and events.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.

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Resume Overview

School Attended

  • Granby Memorial High School

Job Titles Held:

  • Fedex BC Manager
  • Certified Dog Trainer
  • Account Manager
  • Restaurant General Manager

Degrees

  • High School Diploma

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