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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Principled Federal Law Enforcement Officer with outstanding skills in interrogation, case research, and evidence control, conducting comprehensive investigations on inmates and surveillance collection. Advanced firearms training. Capable of applying knowledge of criminal law to practical cases. Proven leadership in operations management, strategic planning and team supervision

Skills
  • Management skills
  • Firearms proficiency
  • Strong investigative abilities
  • Interrogation skills
  • Reporting and documentation
  • Surveillance procedures
  • Evidence collection
  • Interviewing witnesses
  • Evidence gathering
  • State and federal laws knowledge
  • Crisis management
  • Crisis Prevention Intervention (CPI)
  • Strategic planning and organization
  • Criminal Justice
Experience
06/2014 to Current
Federal Law Enforcement Officer Walworth County Judicial Center Lake Geneva, WI,
  • Managed, created and submitted over 100+ reports regarding onsite investigations, highlighting any special findings
  • Coordinated security operations, including equipment and personnel to protect employees and property for over 1000 inmates over 6 years.
  • Built effective working relationships with law enforcement professionals, resulting in improvements in high-level surveillance and case investigations.
  • Supervised staff in criminal investigations involving the Federal Bureau of Prisons.
  • Performed surveillance and investigated various cases per year such as drug related, disorderly conduct, and other law violations.
  • Gathered evidence of activities through video recordings, photographs and statements pertaining to investigations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed comprehensive face-to-face interviews with subjects and federal personnel generated detailed reports documenting investigative findings.
  • Trained and mentored other federal employees and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Investigated crimes, claims of suspicious activity on property by interviewing witnesses and overseeing investigations.
02/2010 to 05/2014
Correctional Officer Kimpton Hotels Salt Lake City, UT,
  • Managed, created and submitted over 100+ reports regarding onsite investigations, highlighting any special findings
  • Performed surveillance and investigated various cases per year such as drug related, disorderly conduct, and other law violations.
  • Gathered evidence of activities through video recordings, photographs and statements pertaining to investigations.
  • Secured evidence and uploaded into case management system.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed comprehensive face-to-face interviews with subjects and federal personnel generated detailed reports documenting investigative findings.
  • Trained and mentored other federal employees and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
  • Collaborated with State Prison officials to conduct investigations.
02/2013 to 08/2013
Postal Service Employee United States Post Office City, STATE,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services for over 50+ routes a day.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Supported shipping and receiving needs by loading and unloading transportation vehicles and containers for over 30 trucks on a daily basis.
  • Delivered mail to residents and business within assigned area with an accuracy rate of 97.7%
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Certifications and Training
  • Firearms Certification, Federal Bureau of Prisons 12 Gauge & Glock 40 - 2010 - Current
  • Collateral Duty Field Training Officer Certification - 2014 - current
  • Disturbance Control Team Certification - current
  • Crisis Management Certification - 2014 - current
  • Prison Transport Certification - 2014 - current
  • CPR & First Aid Re-certification - 2019
Accomplishments
  • Promoted to Senior Officer due to 6 year of federal time and overperformance by 80% of my coworkers.
  • “Special Act Reward” in 2020 for going beyond the call of duty to save an individuals life.
Education
Expected in 06/2006
High School Diploma:
Madison High School - Madison, Florida ,
GPA:

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School Attended

  • Madison High School

Job Titles Held:

  • Federal Law Enforcement Officer
  • Correctional Officer
  • Postal Service Employee

Degrees

  • High School Diploma

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