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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking [Job Title] with precise and rapid order processing skills. Informative when explaining menu options. Pleasant personality and great communication and customer service skills.

Customer-oriented [Job Title] offering experience with POS systems and food preparation. Deep knowledge and adherence to safety regulations. Speedy and considered valued team player focused on helping others.

Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with [Type] field knowledge and dedication to going beyond to properly complete tasks.

Dedicated [Job Title] with [Number] years of experience preparing food and serving customers in fast-paced environments. Versed in managing high-volume sales and providing excellent customer service. Strong background in safe food-handling and sanitation practices.

Dependable [Job Title] bringing [Number] years of related experience and well-developed critical thinking, problem-solving and organizational skills. Operate equipment such as [Type] and [Type] to move materials and perform [Type] work. Proficient in using [Tool] and [Tool] to carry out skilled tasks. Knowledgeable team player with basic mechanical maintenance and repair abilities.

Customer-focused [Job Title] accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service.

Skills
  • Workplace Efficiency
  • Product cross-selling
  • Machine Operations
  • Team Contributions
  • Safety
  • Inventory restocking
  • Inventory
  • Sales transaction management
  • Food handling and sanitization
  • Guest service
  • Payment transactions
  • Food service standards
  • Cleaning and sanitation
  • Superior communication skills
  • Phone orders
  • Order taking
  • Cash register operations
  • Food and beverage preparation
  • Menu item familiarity
  • POS system expertise
  • Kitchen cleanliness and organization
Experience
Fast Food Crew Member, 09/2018 - 07/2019
Mcdonald's Concord, NC,
  • Kept customer and food preparation areas clean and well-organized.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Followed company safety standards for food quality and sanitation procedures.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Quickly and efficiently processed payments and made accurate change.
  • Verified orders and bagged items for easy transport.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Worked with teammates and openly invited coaching from management team.
  • Made and served coffee, tea and fountain drinks.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Mastered point-of-service computer system for automated order taking.
  • Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders.
  • Reviewed contents on food trays to check complete order.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Served orders to customers at windows, counters and tables.
  • Measured ingredients required for specific food items to reduce waste.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Promptly reported complaints to supervisor for quick, efficient resolution.
  • Monitored and counted food stock and supplies to reorder on time.
Cashier Team Lead, 06/2016 - 09/2018
Otg Queens, NY,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Met high productivity standards in processing payments for customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Warehouse Worker, 04/2017 - 12/2017
Biscuitville Thomasville, NC,
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Staged and sorted multiple types of products for loading.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Positioned products between receiving, storage and shipping areas as part of just-in-time supply chain management for major manufacturers.
  • Tagged unmarked merchandise with item number.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Education and Training
High School Diploma: , Expected in 08/1997
-
San Bernardino Adult School - San Bernardino, CA
GPA:

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Resume Overview

School Attended

  • San Bernardino Adult School

Job Titles Held:

  • Fast Food Crew Member
  • Cashier Team Lead
  • Warehouse Worker

Degrees

  • High School Diploma

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