A position in which the opportunity for contribution and potential for long term career growth exist. Technically and mechanically adept Machine/Digital Operation with strong design and press education and training. 15 years in print press manufacturing, forklift operation and customer service.
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Printing plant worker with broad knowledge of gravure, offset lithography, screen printing, flexography and digital and letter presses. Proficient Print Press Operator able to efficiently run 4 CP Mark Andy and multi color presses. Detail-oriented print press operations worker specializing in mounting plates, mixing inks and burning plates negatively and digitally. Skilled and reliable Printing Machine and Press Operator who brings a positive attitude and commitment to safety and quality to each project. Print Press Operator with capacity to prioritize workloads and meet tight deadlines. Actively takes on special projects to assist other team members.- My responsibilities include riding DART rail and TRE and inspecting patrons tickets for fare accuracy.
- Assist DART patrons with safety guidelines and evaluate and respond to emergency situations appropriately.
- As well as provide excellent customer service and conflict resolution to ensure patrons are informed of DART policies and regulations, routes, events and locations off rail line through out Dallas Metroplex.
- My responsibilities include maintaining all quality and productivity standard as published by department.
- Organize, check, match and verify work orders from initiation to completion.
- Multitasking machine continuous operation and correcting mechanical errors or malfunctions during processing of cards encoding and embossing.
- Ensured that all process are completed within specific guideline as mandated by Visa, MasterCard and card service clients.
- Responsible for handling customer request for information and complaints on products and services.
- Confirmed customer understanding of product and service and provided additional education as required.
- Communicated with customer and informed of disconnection and execute collection of equipment on as needed bases.
- Repaired and installed telephone lines , small switchboard systems, DSL and U-Verse cable television at homes and offices while providing exceptional customer service as primary priority.
- Communicated with customer prior to arrival and after departure to ensure customer satisfaction.
- Promoted, educated and demonstrated product as indicated.
- Evaluated prioritized and managed multi-components to ensure quality and completeness of orders from initialization to completion.
- Responsible for facilitation and execution of quality and accurate service of requested task.
- Troubleshoot as needed for repair service.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Verified quality and collation sequences of printed commercial product.
Checked and ensures verified quality and collation sequences of printed commercial products.
Compiled and distributed workflow to the production team.
Managed efficiency production timing and maintenance of printing equipment as needed.
- Verified quality and collation sequences of printed commercial product.
- Checked and ensured.
- completeness of orders for checks and other quality-related issues.
- Compiled and distributed.
- workflow to the production team.
- Managed efficiency, production timing and maintenance of.
- printing equipment as needed.
- Produced high quality finished printed material in a timely and efficient manner.
- Operated press to achieve highest print quality with minimal scrap and high productivity.
My responsibilities included maintaining all quality and productivity standard as published by the department.
Organize check match and verify work orders from initiation to completion.
Multitasking machine continuous operation and correcting mechanical errors or malfunctions during processing of cards encoding and embossing.
Ensures that all processes are completed within specific guidelines as mandated by Visa MasterCard and the card services clients.
- Awards and Acknowledgments DART: Commendation for Safety and Awareness CLARKE AMERICAN: Key Player Leadership Award Spring 2004 Description: Outstanding Leadership Award, Most Valuable Player Award Fall 2003 Description: Top Production and Accuracy In -Touch Operator 2
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- Clarke American Key Player Leadership Award Spring 2004. Outstanding Leadership Award. Most Valuable Player Award Fall 2003. Top Production and Accuracy In- Touch Machine Operator Award.
- Selected to run a state-of-the-art premium press to produce high volume publications, including Citi Bank and Clarke American/Harland Clark
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School Attended
- Anson High School
Job Titles Held:
- Fare Enforcement Officer
- Machine Operator/Embosser/Card Service Support Clerk
- Customer Service Technician
- Machine In-Touch Operator/Quality Assurance
- Machine In-Touch Operator
- Machine Operator/Embosser
Degrees
- High School Diploma
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