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Family Support Specialist Resume Example

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FAMILY SUPPORT SPECIALIST
Professional Summary

Conscientious Case Manager bringing 14 years in social work and case management services. Displaying perseverance in face of challenges.

Highly motivated and skilled Family Support Specialist able to graciously handle/ resolve challenging client issues. Driven to consistently deliver exceptional client support.

Passionate and motivated Case Manager offers a unique blend of communication, organizational and technical skills.

Skills
  • Excellent interpersonal skills
  • Community resources
  • Case Management/Assessments
  • Domestic violence/suicide prevention training
  • Substance abuse expertise and individual and family counseling referrals
  • Experience with foster care youth
  • Home visits
  • Crisis prevention intervention
Work History
Family Support Specialist05/2014 to 05/2018
Head Start Preschool – Madison, IN
  • Provide continuous support services directly to assigned families by way of one on one contact , home visits, phone contact, and written communication, as appropriate
  • Utilize designated family assessment process and develop individualized family partnership agreements with families to meet identified needs and goals
  • Coordinate services with families and other community agencies to support accomplishment of goals in pre existing plans
  • Identify and partner with community resources to provide comprehensive services to children and families
  • Provide support to families experiencing personal or family difficulties by providing direct services and making appropriate referrals to available resources
  • Report suspected abuse and neglect concerns according to Program Policies and provide supportive services to families in conjunction with Child Protection Services
  • Be respectful of each family's personal culture and background experiences
  • Provide activities and experiences which enhance parental role as primary influence in their child's education and development
  • Assist with arrangements for transportation/child care services for parents to assure involvement in child's development
  • Observe and interact in classroom setting to support relationship between family and Head Start Program
  • Assist families with establishing medical home and obtaining required health exams/screening and/or follow up appointments
  • Maintain timely, proper, and precise documentation, as well as record keeping systems with adequate provisions for confidentiality
  • Assist with the implementation of Written Plans, Federal Performance Standards, and all applicable federal and state laws
  • Managed an average of 50 families per day
Special Needs Personal Assistant10/2010 to 01/2012
AWS – Columbus, IN
  • Consulted with different healthcare disciplines to offer important mental health support
  • Minimized injuries to staff or patients by offering important support or restraint to control patient movements
  • Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement
  • Enhanced successful patient outcomes by helping clients participate in recreational activities alone or in groups
  • Assisted disabled clients in any way necessary to facilitate independence and well-being
  • Developed rapport to create safe and trusting environment for care
  • Worked to improve and enhance patient lives through effective and compassionate care
  • Completed entries in log books, journals and care plans to document accurately report patient progress
  • Maintained clean, safe and well-organized patient environment
  • Transported individuals to medical appointments and other errands
  • Administered medication as directed by physician
  • Monitored progress and documented any patient health status changes to keep healthcare team updated
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records
Para-Educator/ Substitute Teacher09/2003 to 02/2010
Park County School District – Cody, WY
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies
  • Supported classroom activities, including tutoring, grading homework and reviewing exams
  • Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance
  • Created lesson materials, visuals and digital presentations to supplement lesson plans
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and positive growth
  • Performed special tasks such as communicating with therapists and student hygiene to help students with special needs learn and grow
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills
  • Assisted in implementing Individualized Education Plans and following individual plans to reinforce students education and learning environment
Education
Associate of Science: Human Services05/2014Ivy Tech Community College of Indiana- Madison, IN
  • Graduated summa cum laude
  • Majored in Human Services
  • Human Service Board Certified Practitioner
  • Technical Certificate in Substance Abuse
  • Member of Phi Theta Kappa
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Resume Overview

Companies Worked For:

  • Head Start Preschool
  • AWS
  • Park County School District

School Attended

  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Family Support Specialist
  • Special Needs Personal Assistant
  • Para-Educator/ Substitute Teacher

Degrees

  • Associate of Science : Human Services 05/2014

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