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Family Preservation Specialist-Team Lead Resume Example

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FAMILY PRESERVATION SPECIALIST-TEAM LEAD
Summary

Compassionate Behavioral Health Specialist with 23+ years of experience in nonprofit settings. Coordinating resources to support victims through legal processes. Empathetic and caring with excellent relationship-building skills.

Skills
  • Interviewing
  • SIS understanding
  • Client advocacy
  • Culturally-sensitive
  • Recordkeeping
  • Community referrals
  • IEP writing knowledge
  • Case history compilation
  • Conducting interviews
  • Anti-bullying program expert
  • Documentation and reporting
  • Behavioral specialist
  • Home visits
  • Dedicated support
  • Team building
  • Administrative support
Experience
Arizona Center For Change | Phoenix, AZFamily Preservation Specialist-Team Lead10/2019 - Current
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Conferred with clients to discuss options and goals for various services.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Interviewed clients to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.
  • Entered client data in centralized database and maintained up-to-date case records for all clients.
  • Coordinated all activities involving birth parents in conjunction with in-home support counselors.
  • Identified appropriate community resources and provided referrals for services.
  • Maintained records of victim contacts for use in emergency or crisis situations.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
Therapy Travelers | Peoria, AZBehavioral Interventionist02/2019 - 10/2019
  • Developed and optimized treatment plans to help clients continue to progress.
  • Educated family members and helped each support clients by improving coping techniques.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Garden House Inc. | Glendale, AZResidential House Manager01/2016 - 02/2019
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Facilitated bereavement groups, and provided counseling and emotional support to help residents cope with loss.
  • Counseled 10+ residents at Group care community and assisted living facility; liaised between residents and community programs and organization.
  • Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
  • Developed and deepened relationships with residents and fellow staff.
  • Led meetings every week to receive resident concerns and educate on changes to policies and procedures.
  • Helped residents living with abuse and neglect conditions with personal needs.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Fostered relationships with residents, and worked with new residents to optimize acclimation and ease transition to new living environment.
City Of Flagstaff Juvenile Detention Center | Flagstaff, AZYouth Care Worker03/2009 - 10/2010
  • Produced weekly reports and parent contact notes for caseload.
  • Oversaw daily routines of youth in placement and delivered services related to basic human needs.
  • Helped youth victims of sexual abuse and molestation by coordinating specialized therapy sessions.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Educated Juveniles on various resources, services and programs to maximize care.
  • Conferred with probation officers to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
  • Maintained confidential juvenile documentation to prevent data compromise and comply with HIPAA regulations.
  • Answered questions and responded to inquiries to deliver high level of service to juveniles.
  • Maintained thorough and accurate records outlining program operations and participant progress.
  • Observed safety protocols to minimize accidents and spread of disease.
Education and Training
University of Phoenix | Phoenix, AZMaster of Science in Psychology10/2015
Spotlight Award Recipient

Danni Lewis has worked in behavioral health for over 20 years. She chose this career because she enjoys helping people, specifically at-risk youth. "Children should feel safe and welcomed at school," Danni said, "I love that my job helps aid in that process. There is nothing better than that." Although she has a plethora of hobbies, Danni's favorite thing is her family game nights. Danni's favorite thing about working for Therapy Travelers is that someone is always available with a listening ear. "To have someone call and check up on me & my success speaks volumes about this company." she said.

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Resume Overview

Companies Worked For:

  • Arizona Center For Change
  • Therapy Travelers
  • Garden House Inc.
  • City Of Flagstaff Juvenile Detention Center

School Attended

  • University of Phoenix

Job Titles Held:

  • Family Preservation Specialist-Team Lead
  • Behavioral Interventionist
  • Residential House Manager
  • Youth Care Worker

Degrees

  • Master of Science in Psychology

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