Family Case Manager/Supervisor Resume Example

I began my career as a Family Case Manager and then promoted to Supervisor in 2014. My responsibilities as a Family Case Manager (FCM) was to assess allegations of abuse/neglect and refer clients to appropriate services. I was also responsible for conducting fatality assessments and presented investigative findings to child death review, citizen review, and internal child fatality review panels. Responsibilities also included case documentation, preparing court reports and testifying in court hearings. Complete safety and risk assessments as well as CANS assessments to determine appropriate services for children and families. Responsible for conducting Child and Family Team Meetings as well as Case Conferences to develop case plans.

As a Supervisor my responsibilities were to supervise and direct staff in making a finding of unsubstantiated or substantiated cases of abuse and neglect. Collaborated with management and FCM's in determining the level of services a family requires. I was also responsible for developing and maintaining the on call schedule for 18 staff members and was responsible for being the on call supervisor 24/7. Responsibilities also included approving court reports as well as written assessments submitted by FCM's. As a supervisor I was responsible for preparing cases to be presented to the Child Protection Team and Fatality Review Board. My responsibilities also included assigning daily assessments to case mangers in a timely manner. I was also responsible for carrying out any discipline that was necessary for staff as well has completing staff performance appraisals. Both FCM/FCMS collaborates with law enforcement, schools, medical personnel, mental health agencies, the courts and service providers.