A motivated professional with practical, analytical, and operational skills with resourceful problem solving. Communicative and personable, will learn and adapt quickly. Hands on, follow directions, and serve internal and external customers with poise and professionalism.
Strong interpersonal skills
MS Word, MS Excel, MS Powerpoint
Benefit servicing systems: ICUE, Facet, ISET
Customer service management expertise
Citrix, medical benefit and claim systems: KL library, LINX
Medical Terminology Records (VLookup, Pivot Tables, etc)
Active Listening skills
Seasoned in conflict resolution
Employee relations specialist
High customer service standards
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