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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Reliable, motivated, results driven Facility Manager seeking a full-time position with a company that shares in a goal to make that company's facility a showcase facility. Equipped with excellent troubleshooting ability. Extensive experienceĀ inĀ facility maintenance.
Highlights
  • Personnel Management
  • AV Maintenance
  • Customer service-focused
  • Preventative maintenance
  • Facilities management
  • Landscape Maintenance
  • Fire Systems
  • Janitorial Maintenance
  • Can read and understand blue prints
  • Contractor/Vendor Management
Education
US AIR FORCE TECHNICAL SCHOOL Wichita Falls, TX Expected in 1981 – – : Water and Wastewater Systems - GPA :
AMON CARTER RIVERSIDE HIGH SCHOOL Fort Worth, Tx Expected in 1981 – – High School Diploma : - GPA :
Accomplishments
  • In 2009 received The Staff Member of the Year Award.
  • In 2010 Managed theĀ construction and furnishing of aĀ 60,000 sqft business university. I moved thatĀ same business university from its 20,000 sqft facility across town to this new facility.
  • Was asked to take on the facility management and theĀ computerĀ maintenanceĀ of this same facility.
  • In 2011 was hired by Merlin Entertainments MidwayĀ to manage the facilities maintenanceĀ and rides at their first two site cluster in the United States. The two sites, LEGOLAND Discovery Center and Sea Life Aquarium,Ā together were 48,000sqft. in Dallas Tx.
  • In 2012 received the CEO's Employee Award.
  • In 2014 was the Project Manager for the first LEGOLAND Discovery Center's 13,000sqft splash park.
  • In 2014Ā my departmentĀ did its part toĀ prepare Sea Life Aquarium DFW to receive their Association of Zoos and Aquarium by making sure the facilities were well maintained, clean and safe for the animals, guests, and employees. They received the certification this same year.
  • In 2015 wasĀ transferred to Orlando FlĀ to manage the facilities maintenance at Merlin Entertainments Midway's first three site cluster, The Orlando EYE, Madame Tussaud's Wax Attraction, Sea Life Aquarium. They three equal just over 80,000sqft.



Experience
New York University - Facility/Technical Manager
Brooklyn, NY, 02/2011 - Current
  • Responsible for planning, organizing, directing, and supervising the facility and ride/attraction maintenanceĀ for four entertainment venues for Merlin Entertainments Group.
  • Provided a safe, secure, and clean environment for guest, animals, and staff.
  • Responsible for the maintenance of park rides, aquarium systems, and facility needs that include HVAC, electrical, plumbing, lighting systems, kitchen appliances.
  • Supported the Merlin Entertainments IT team with maintaining our computers, tills, and KPI kiosks.
  • Responsible for the health, safety, fire and security needs of the attractions that are ride or maintenance specific.
  • Experience with fire systems and security systems.
  • Experienced with audio/visual, IT, and phone systems.
  • Managed a team of Facility Technicians and Custodial Staff.
  • Responsible for identifying training needs, tracking performance, coaching, and motivating direct reports.
  • Responsible for hiring, terminating, and performance evaluation.
  • Hired contractors and vendors through contract negotiations and careful scrutiny of these companies.
  • Involved in the original start up at all four facilities.
  • Worked with city, county, and Mall officials in getting approvals for construction projects.
  • Followed city and State codes and regulations.
  • Answer directly to the General Manager.
  • SEA LIFE Aquarium DFW and Orlando Project Manager on the build out of the new "Shark Mission" attraction, the "Turtle Sanctuary" exhibit in DFW.
  • Teamed with the Sea Life DFWĀ Aquarist TeamĀ in preparing the aquarium for the Association of Zoos and Aquarium accreditation.
  • We received the accreditation in September 2014.
  • Received a 95%Ā on annual Health and Safety Audit.
  • Familiar with Life Support Systems for the animals
  • Experienced with working around the animals at Sea Life Aquarium
  • Supported Merlin EntertainmentsĀ Corporate construction team when needed on the attraction's construction and Black Box installs
  • LEGOLAND Discovery Center, DFW Project Manager on CafĆ© remodel, main office layout restructure, commercial storage remodel, CCTV revamp, and the construction of our new Splash
  • Experience in 4D theater equipment and maintenance.


New York University - Facility/IT Manager
New York, NY, 2007 - 01/2011
  • Responsible for planning, organizing, directing and supervising facility maintenance of these campuses.
  • Provided a safe, secure and clean environment for students, faculty and staff for both the Art Institute of Dallas and Argosy University of Dallas.
  • Project Manager for the build out of the new five story campus at the North Dallas location.
  • Project Manager for the move of Argosy University to the new North Dallas location.
  • Managed a work unit and/or group.
  • Responsible for identifying training needs, tracking performance, coaching, and motivating direct reports.
  • Responsible for hiring, terminating, and performance evaluation.
  • Managed all aspects of campus security Responsible for IT, Data, and Telecommunication systems for the campus Responsible for the maintenance of the facility Responsible for space planning and office moves Received the "2009 Staff Member of the Year" award.
Southlake Town Square - Building Supervisor
City, STATE, 06/2005 - 03/2006
  • Responsible for planning, organizing and supervising the physical operation of the multi-building, multi-use site.
  • Responsible for the maintenance and upkeep of several office, retail, and restaurant facilities
  • Served as liaison to property manager, as well as construction, maintenance and security contractors and other vendors and suppliers.
  • Responsible for the upkeep and maintenance of all landscaping, parks, fountains, sidwalks and streets within the Town Square.
Trinity United Methodist Church - Building Supervisor
City, STATE, 03/2004 - 05/2005
  • Senior supervisory role reporting to board of trustees.
  • Responsible for planning, organizing and supervising the physical operation of the multi-campus organization.
  • Served as liaison to board of trustees, as well as construction, maintenance and security contractors and other vendors and suppliers.
  • Responsible for proper repair and development of building carpentry, painting, plastering, and refinishing including the schedule of repairs, maintenance and preventative maintenance.
  • Coordinate special event set-up/tear-down.
  • Coordinated work of maintenance department with other Church event and functions so as not to interrupt normal activities.
Skills
  • Lighting Maintenance
  • Personnel Management
  • Project Management
  • Health and Safety
  • Space Planning
  • Animal life support systems
  • Facilities Maintenance

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Resume Overview

School Attended

  • US AIR FORCE TECHNICAL SCHOOL
  • AMON CARTER RIVERSIDE HIGH SCHOOL

Job Titles Held:

  • Facility/Technical Manager
  • Facility/IT Manager
  • Building Supervisor
  • Building Supervisor

Degrees

  • High School Diploma

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