Facility/Technical Manager Resume Example Merlin Entertainments Group

FACILITY/TECHNICAL MANAGER

Summary

Reliable, motivated, results driven Facility Manager seeking a full-time position with a company that shares in a goal to make that company's facility a showcase facility. Equipped with excellent troubleshooting ability. Extensive experience in facility maintenance.

Highlights

Personnel Management
AV Maintenance
Customer service-focused
Preventative maintenance
Facilities management

Landscape Maintenance
Fire Systems
Janitorial Maintenance
Can read and understand blue prints
Contractor/Vendor Management

Accomplishments

In 2009 received The Staff Member of the Year Award.
In 2010 Managed the construction and furnishing of a 60,000 sqft business university. I moved that same business university from its 20,000 sqft facility across town to this new facility.
Was asked to take on the facility management and the computer maintenance of this same facility.
In 2011 was hired by Merlin Entertainments Midway to manage the facilities maintenance and rides at their first two site cluster in the United States. The two sites, LEGOLAND Discovery Center and Sea Life Aquarium, together were 48,000sqft. in Dallas Tx.
In 2012 received the CEO's Employee Award.
In 2014 was the Project Manager for the first LEGOLAND Discovery Center's 13,000sqft splash park.
In 2014 my department did its part to prepare Sea Life Aquarium DFW to receive their Association of Zoos and Aquarium by making sure the facilities were well maintained, clean and safe for the animals, guests, and employees. They received the certification this same year.
In 2015 was transferred to Orlando Fl to manage the facilities maintenance at Merlin Entertainments Midway's first three site cluster, The Orlando EYE, Madame Tussaud's Wax Attraction, Sea Life Aquarium. They three equal just over 80,000sqft.

Skills

Lighting Maintenance
Personnel Management
Project Management
Health and Safety
Space Planning
Animal life support systems
Facilities Maintenance

Experience

Facility/Technical Manager
March 2011 to CurrentMerlin Entertainments Group - Orlando, Florida

Responsible for planning, organizing, directing, and supervising the facility and ride/attraction maintenance for four entertainment venues for Merlin Entertainments Group.
Provided a safe, secure, and clean environment for guest, animals, and staff.
Responsible for the maintenance of park rides, aquarium systems, and facility needs that include HVAC, electrical, plumbing, lighting systems, kitchen appliances.
Supported the Merlin Entertainments IT team with maintaining our computers, tills, and KPI kiosks.
Responsible for the health, safety, fire and security needs of the attractions that are ride or maintenance specific.
Experience with fire systems and security systems.
Experienced with audio/visual, IT, and phone systems.
Managed a team of Facility Technicians and Custodial Staff.
Responsible for identifying training needs, tracking performance, coaching, and motivating direct reports.
Responsible for hiring, terminating, and performance evaluation.
Hired contractors and vendors through contract negotiations and careful scrutiny of these companies.
Involved in the original start up at all four facilities.
Worked with city, county, and Mall officials in getting approvals for construction projects.
Followed city and State codes and regulations.
Answer directly to the General Manager.
SEA LIFE Aquarium DFW and Orlando Project Manager on the build out of the new "Shark Mission" attraction, the "Turtle Sanctuary" exhibit in DFW.
Teamed with the Sea Life DFW Aquarist Team in preparing the aquarium for the Association of Zoos and Aquarium accreditation.
We received the accreditation in September 2014.
Received a 95% on annual Health and Safety Audit.
Familiar with Life Support Systems for the animals
Experienced with working around the animals at Sea Life Aquarium
Supported Merlin Entertainments Corporate construction team when needed on the attraction's construction and Black Box installs
LEGOLAND Discovery Center, DFW Project Manager on Café remodel, main office layout restructure, commercial storage remodel, CCTV revamp, and the construction of our new Splash
Experience in 4D theater equipment and maintenance.

Facility/IT Manager
January 2007 to February 2011Argosy University and The Art Institute of Dallas - Dallas, Tx

Responsible for planning, organizing, directing and supervising facility maintenance of these campuses.
Provided a safe, secure and clean environment for students, faculty and staff for both the Art Institute of Dallas and Argosy University of Dallas.
Project Manager for the build out of the new five story campus at the North Dallas location.
Project Manager for the move of Argosy University to the new North Dallas location.
Managed a work unit and/or group.
Responsible for identifying training needs, tracking performance, coaching, and motivating direct reports.
Responsible for hiring, terminating, and performance evaluation.
Managed all aspects of campus security Responsible for IT, Data, and Telecommunication systems for the campus Responsible for the maintenance of the facility Responsible for space planning and office moves Received the "2009 Staff Member of the Year" award.

Building Supervisor
July 2005 to April 2006Southlake Town Square - Southlake, Texas

Responsible for planning, organizing and supervising the physical operation of the multi-building, multi-use site.
Responsible for the maintenance and upkeep of several office, retail, and restaurant facilities
Served as liaison to property manager, as well as construction, maintenance and security contractors and other vendors and suppliers.
Responsible for the upkeep and maintenance of all landscaping, parks, fountains, sidwalks and streets within the Town Square.

Building Supervisor
April 2004 to June 2005Trinity United Methodist Church - Arlington, Tx

Senior supervisory role reporting to board of trustees.
Responsible for planning, organizing and supervising the physical operation of the multi-campus organization.
Served as liaison to board of trustees, as well as construction, maintenance and security contractors and other vendors and suppliers.
Responsible for proper repair and development of building carpentry, painting, plastering, and refinishing including the schedule of repairs, maintenance and preventative maintenance.
Coordinate special event set-up/tear-down.
Coordinated work of maintenance department with other Church event and functions so as not to interrupt normal activities.

Education

Water and Wastewater Systems, 1981US AIR FORCE TECHNICAL SCHOOL - Wichita Falls, TX, USA

High School Diploma : 1981AMON CARTER RIVERSIDE HIGH SCHOOL - Fort Worth, Tx, USA

Resume Overview

Companies Worked For:

Merlin Entertainments Group
Argosy University and The Art Institute of Dallas
Southlake Town Square
Trinity United Methodist Church

School Attended

US AIR FORCE TECHNICAL SCHOOL
AMON CARTER RIVERSIDE HIGH SCHOOL

Job Titles Held:

Facility/Technical Manager
Facility/IT Manager
Building Supervisor

Degrees

Water and Wastewater Systems , 1981
High School Diploma : 1981

Facility/Technical Manager Resume Example

Resume Score: 100%

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