Advanced Operations Manager and Veteran offering over 7 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.
Skills
Asset Management
Employee Engagement
Team Leadership
Employee Management
Managing
Negotiating
Problem Solving
Program Management
Project Management
Vendor Management
Business operations management
Sales inventory operations planning (SIOP)
Natural leader
Business Development
Strategic partnerships
Cost reduction strategies
Work History
Facility/Senior Operations Manager, 11/2019 to 02/2020 Area Wide Protective – City, STATE,
Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
Evaluated upcoming program plans to forecast expected resource needs
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 30%
Conducted performance reviews each quarter, offering praise and recommendations for improvement
Protected company assets from loss such as theft or damage by setting and enforcing effective security policies
Management of over 100 employees including 6 Managers, 3 Safety inspectors, Human Resources Department, Billing, and Sales. Leading cross functional teams to ensure overall success for facility
Chaired weekly meetings with safety inspectors to ensure facility met inspection and OSHA metrics exceeding company requirement of 20% with maintaining 30% inspections complete
· Management of personnel to maintain assets worth over $7,000,000 ranging from wheeled and non-wheeled assets that included tools and equipment needed for jobs throughout state
Asset Manager/Supervisor, 09/2018 to 11/2019 St. David's Medical Center, Facilities Engineering – City, STATE,
Responsible for maintenance department of highway message board systems for State of Texas worth over $3,000,000
Contract/Vendor Management: Lead contract and planning meetings with potential customers leading to major contracts that produced over $500,000 in profit in one quarter
Program Management: Chaired weekly meetings with safety inspectors to ensure facility met inspection and OSHA metrics exceeding company requirement of 20% with maintaining 30% inspections complete
Safety Management: Performed daily safety message to employees resulting in company placement of top 25 weekly for company metrics and safety scores while having largest facility in company with over 100 active employees
Asset Management: Management of personnel to maintain assets worth over $7,000,000 ranging from wheeled and non-wheeled assets that included tools and equipment needed for jobs throughout entire state
Employee Management: Coached and mentored managers in company process needs and performance metrics resulting in productivity cuts while maintaining growth in new business
Project Management: Lead weekly/daily job meetings; prepares and submits summary of project progress and pending issues to directors
Program Management: Plan, implement, assess, correct, and adjust personnel, supplies, activities, equipment, and timelines to achieve multiple deliverables on time
Team Leadership: Guiding direct reports and cross functional teams to achieve company goals and objectives
Communication: Effectively produce positive results and meet timelines while coordinating with multiple departments and vendors
Contract/Vendor Management: Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring continuation and enhancements of services
Asset Management: Hired, trained, and coached transporters to maintain daily operational needs by moving requested equipment worth over $2,000,000 throughout 1,500,000 square feet of hospital servicing over 300 beds/patients
Safety Management: Managed vendor specialties to meet equipment timelines that ensured safety of patients and hospital equipment
UAV Operator/Future Operations Manager, 09/2013 to 09/2018 United States Marine Corps Recruiting Command – City, STATE,
Project Management: Supervised and managed over 100 flights in support of multiple named operations
Detailed planning to ensure training documentation mirrored units and commanding officers' specifications for each day's events and requirements for deployment exercises
Problem Solving: Tracked and organized training requirements for over 300 Marines while managing audits when needed
Team leadership: Multiple job titles for delegation of tasks to proper personnel to maintain required standards, procedures, and delivery methods
Project Management: Managed and created new training documents for upcoming and experienced operators leading to qualifications of over 20 new Marines in system software
Stress and project management: Daily planning, review, adaptation, and implementation of both short term and long-term projects working with high ranking officials and foreign militaries
Drove operational improvements which resulted in savings and improved profit margins
Education
Bachelor of Science: Aeronautics, Expected in 2021 Embry-Riddle Aeronautical University - Daytona Beach - Daytona Beach, FL GPA:
Currently attending Embry-Riddle Aeronautical University- 63 Credits with 3.0 GPA towards bachelor's along with 42 credits towards associates in Aeronautics.
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School Attended
Embry-Riddle Aeronautical University - Daytona Beach