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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Multi-talented administrative professional with Masters in Business Administration (MBA) and Bachelor's degree in Accounting and Finance. I have 6 years experience supporting work of high-achieving companies. Goal driven and resourceful providing support for executive-level staff. Efficient in managing high-volume workloads in rapidly changing environments. Energetic leader with success in leading diverse teams.

Skills
  • Business administration
  • Healthcare facility staff support
  • Filing and data archiving
  • Strong Interpersonal Skills
  • Report analysis
  • Strategic Planning
  • Schedule management
  • Performance improvement
  • Project management
  • Microsoft Office
Work History
Facility Manager/Hospital Admissions Coordinator, 03/2020 to 06/2020
Alnylam Pharmaceuticals, Inc.Cambridge, MA,
  • Worked closely with executive director, medical director, director of nursing and other department heads
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Verified documentation and records of average of 10 patients during admission and discharge periods
  • Conflict management for facility resident, family, and staff
  • Led patient and employee engagement activities
  • Organized resident council meetings for socialization among residents
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized resident council meeting for socialization among residents
  • Managed financial documentations such as expense reports and invoices.
Medical Records Personnel, 06/2017 to 08/2019
OtgJamaica, NY,
  • Processed patient admission and discharge documentation
  • Reviewed patient charts and flagged incomplete or inaccurate information
  • Received and processed medical records requests
  • Evaluated department procedures and recommended improvements to maximize efficiency
  • Interacted and communicated with at least 20- 25 patients, and also department personnel and public daily
  • Input data into computer programs and filing systems.
  • Adhered to all facility, company and legal guidelines.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
MBA Intern, 06/2017 to 07/2018
O&B Pharmaceutical CompanyCity, STATE,
  • Conducted research on how organization could increase productivity and made recommendations on best products that would increase profitability ratio by margin of 25% within one year
  • Conducted presentations on proposed ideas and solutions that were adopted
  • Engaged with customers, provided services and improved sales by [] during one year period of internship
  • Provided comprehensive research assistance and support when designing and executing experiments
  • Recommended and provided staff appreciation which resulted in lowered staff turnover rate
Manager, 09/2013 to 08/2015
Bofaak Claims ConsultantsCity, STATE,
  • Managed the operational, budgetary, and accounting responsibilities and running of the departments
  • Planned and implemented systems that helped in fulfilling organizational mission and vision statement in effective and efficient manner
  • Planned and allocated resources to staff, encouraged staff appreciations and teamwork
  • Made business decisions that were recognized as responsible, viable and financially rewarding
  • Boosted team member's productivity by enhancing performance monitoring and instituting motivational approaches
  • Executed regular process updates to reduce discrepancies and enhance scheduling across [Type] calendars and programs
  • Recorded inventory sales into organization's weekly income report
Education
MBA: Financial And Health Care Management, Expected in 12/2017
La Sierra University - Riverside, CA
GPA:
  • Received [Scholarship Name]
  • Graduated in Top [Number]% of Class
  • Thesis: [Name of Thesis]
  • Welfare director and University mentor at La Sierra University, setting great examples and helping to orient intending and new students.
Bachelor of Science: Accounting And Finance, Expected in 07/2012
Caleb University - Lagos, Nigeria,
GPA:
  • Graduated with [Number] GPA
  • Graduated in Top [Number]% of Class
  • Elected to [Elected Position] for [Student Organization, Fraternity or Sorority] in [Year]
  • Member of [Student Organization or Club Name]
  • Member of [Fraternity or Sorority Name]
  • Awarded [Award Name]
  • Started a new student organization with ....members with the purpose....
Certifications
  • Project Management Professional (PMP)
  • Customer Relationship Management
  • Residential Care Facilities for the Elderly (RCFE)
  • Passed the National Healthcarer Association (NHA) State Administrator Examination; TITLE 22

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Resume Overview

School Attended

  • La Sierra University
  • Caleb University

Job Titles Held:

  • Facility Manager/Hospital Admissions Coordinator
  • Medical Records Personnel
  • MBA Intern
  • Manager

Degrees

  • MBA
  • Bachelor of Science

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