Human Resources Manager with practical understanding of business needs. Areas of expertise include conflict management and employee training.
Training and development
Personnel records maintenance
Affirmative Action compliance
Exceptional interpersonal skills
Created a rewards and incentive program that was cited as the driving force behind branch employee retention rate of [Number]%.
05/2010 to 11/2013
Facility In-Processing ManagerFORCSOM G1, In-processing Detachment Center － Fort Irwin, California
Hours per week Responsibilities: Responsible for the 24-hour reception/integration operations of the Fort Irwin Replacement Center Prepares and conducts on average 52 welcome briefings a year Supervises the daily activities for retrieval, receiving, escorting, in-processing and billeting an average of 1,800 incoming soldiers per year Coordinates transportation for Soldiers and their families from McCarran International Airport-Las Vegas, Los Angeles International Airport (LAX), and Ontario International Airport servicing airports and one bus terminal in two states while managing two TMP vehicles Manage 50 room Login Inn, furniture, supplies, keys, equipment valued in excess of $350,000 Manage, train and coordinate the development of the In-Processing Team consisting of seven junior managers and seven junior employees.
11/2006 to 05/2006
Operations & Security ManagerUnited States Army － Fort Bliss, Texas
Hours per week Responsibilities: Selected to lead security team manager in support of Operation Enduring Freedom in Afghanistan with a team of 19 members Served 15 months securing Bagram Airfield in support of the 101st Airborne Division personnel supporting 40,000 Soldiers, sailors, Airmen and Marines Served as Senior Tower Chief in Charge of perimeter security for Airfield Team selected to serve as back-up support the Combined Joint Special Operation Task Forces security forces Team captured enemy personnel in raids collecting over 100 enemy prisoners Provided surveillance and security for US and NATO forces in Paktika Province of Afghanistan without lose to person in a high-risk attack area for 9 months During mission support of the Bermel district of Afghanistan team provided escort cover for more than 300 US and Afghan high value personnel Successfully implemented fuel savings program which yielded over $7,890 in fuel savings in its first year.
53% reduction in staff turnover in 24 months with the selected team, retraining, re-motivating and unifying a workforce previously exhibiting exceptionally low morale 42% increase in productivity in operational readiness with mentorship of team consisting of 18 personnel for security mission in Afghanistan for 15 months without an increase in staff or loss of staff in hazardous duty area.
10/2003 to 11/2006
Battalion Retention OfficerIII Corp Air Defense Battalion － Fort Hood, Texas
Hours per week Responsibilities: Serves as advisor to commanders on all matters relating to the Total Army Retention Program in support of 400 personnel.
Interview soldiers, providing retention counseling and career guidance Give assistance to subordinate units regarding the latest interviewing and counseling techniques and use of promotional materials Provide guidance to leaders who are not assigned to retention duties, or who are assigned on an additional duty basis, to stimulate interest and support for the Army Retention Program to include secured retention bonuses for prospective re-enlistees Coordinate with the Career Counselor to ensure that the counselor has the opportunity to interview all qualified personnel who decline reenlistment in the Regular Army Conduct formal training courses to ensure that all personnel who are involved in the program are familiar with all aspects of the Army Retention Program that include interviewing techniques, career planning, and reserve component opportunities Conduct quarterly inspections of all subordinate retention programs.
Appropriate report of findings will be provided to the Commander for necessary action.
09/2000 to 10/2003
Senior RecruiterUSAREC Recruiting Station － Flint, MI
Hours per week Responsibilities: Responsible for analyzing, planning, and executing lead generation activities sufficient to support the annual recruiting mission; Responsible for the accomplishment of DA assigned quantitative enlistment objectives Conducts daily telephone and area prospecting to include referral and internet prospecting Responsible for establishing and maintaining close coordination with high school, college, and community officials to implement and conduct a variety of Army recruiting and awareness programs Actively leads community relations programs and sets the standard in complying with the Army values.
Distributes and displays recruiting publicity material.
Establishes liaison with local radio, television, and newspaper agencies.
Writes, edits, or presents recruiting material for use by local communications agencies.
Lends and exhibits motion pictures for civic, fraternal, and service organizations and educational institutions.
Interviews and counsels prospective enlistees.
Discusses individual aims and goals to include security, personal aptitudes, training opportunities, job satisfaction and stability, advancement, prestige, and military life.
Explains Army benefits including: medical care, dependent allowance, housing, reenlistment bonus, retirement program, military/civilian educational opportunities, travel, recreational benefits, and all similar programs.
Evaluates applicants' occupational, educational, and psychological background to determine Army programs with specific individual appeal.
Explains occupational and organizational structure of the Army to applicants, parents, and interested groups of individuals.
Bachelor of Arts: SociologyUniversity of South AlabamaSociology 3.64
Human Resources/Project Management - Certificate Program June 2016-Present, Completion December 2016 Equal Employment Opportunity Mediation Course | Defense Packaging of Hazardous Material for Transport | Army Retention Course | Senior Leader Course | Army Recruiter Course Advanced Leader Course | Warrior Leader Course (PLDC) Radio Operator Maintainer Course | Basic Combat Training Course | Installation Contracting Acquisitions Ethics | Defense Subcontract Management | Contracting Officer Representative | Six Sigma | SHRM | PMP Villanova University
Security & Force Protection | Casualty Training | Operational/Organizational Effectiveness | Time Management
Progressive Development Training | Developmental Leadership Training | Equal Opportunity Management
Logistical & Operational Management | Recruiting and Career Counseling | HR Administrative Support
Acquisitions, Administrative Support, aims, Army, back-up, Basic, benefits, community relations, Counselor, Counseling, Human Resources, HR, Leadership Training, managing, Mediation, newspaper, Organizational, Packaging, personnel, Project Management, promotional materials, publicity, Radio, receiving, reception, Recruiting, Recruiter, Six Sigma, telephone, television, Time Management, transportation
AWARDS Bronze Star Medal | Army Commendation Medals (6) | Army Achievement Medals (5) | Joint Meritorious Unit Award Army Superior Unit Awards (2) | Army Good Conduct Medals (6) | National Defense Service Medals (2) Korea Defense Service Medal | Armed Forces Expeditionary Medal | Kosovo Campaign Medal with Bronze Service Star Afghanistan Campaign Medal | Iraq Campaign Medal | Global War on Terrorism Expeditionary Medal Global War on Terrorism Service Medal | NCO Professional Development Ribbons (3) | Army Service Ribbon Overseas Service Ribbons (3)| NATO Medals (3) | Gold Recruiter Badge with 3 Sapphires | Combat Action Badge | Driver Badge