Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Knowledgeable Facilities Supervisor with 8 years plus of experience in team leadership, budget management and employee scheduling. Well-versed in overseeing several areas, routine maintenance of floors, windows, and special projects. Also demonstrated safety leadership and performance optimization skills gained during experience in various fields over the years. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems. Am eager to contribute to team success through hard work, attention to detail and excellent organizational skills and am motivated to learn, grow and excel in not only this position but in Sodexo.

  • Communication
  • Decision making
  • Problem solving
  • Organized
  • Dependable
  • Strong work ethic
  • Experience with Microsoft excel
  • Experience with Microsoft word
Work History
09/2013 to Current Facilities Supervisor American Red Cross | Triadelphia, WV,
  • Provided guidance for janitorial staff and event plans.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Helped select, schedule and oversee contractors.
  • Managed minor appliance issues and scheduled repairs as needed.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Help hire and train new employees to improve efficiency of department and cultivate productive work atmosphere.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
07/2011 to 02/2013 3rd Shift Lead NuSil Technology | City, STATE,
  • Help start first ever night shift for company
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Observed packing operations to verify conformance to specifications.
  • Decreased product defects by implementing quality assurance checks and guidelines per company standards
05/2006 to 01/2011 Dock Loader/Order Selector SYSCO Food Services | City, STATE,
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Have Outstanding packing skills and strong commitment to safety will be valued.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Prepared orders by processing requests, pulled materials from warehouse, and prepared shipments.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Managed timely and effective replacement of damaged or missing products.
  • Recorded daily damaged activities for inventory control.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Prepared and checked outbound shipments for accuracy.
  • Adhered to safety processes and procedures while selecting/loading to avoid falls and other injuries.
  • Picked order items with labels provided by hand held device
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise pallets to move in warehouse.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Moved and lifted heavy loads of merchandise using stand up forklifts and ride along jacks.
  • Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes
  • Maintained productivity and accuracy while continuously selecting and lifting packages for twelve plus hour a day, six days a week
06/2001 to 01/2011 Cashier/Night Crew Lead Smart And Final | City, STATE,
  • Completed regular cycle counts and inventory audits.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Supported promotional plans by updating signage with price changes.
  • Checked aisles for spills to complete quick clean-up.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Greeted store customers and discussed needs.
  • Moved and lifted heavy loads of merchandise using reach fork, and jack equipment.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Operated hand-held inventory control device and calculator to order store also in Cooler and Freezer
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Kept work areas neat, clean and free from debris.
  • Supervised and trained new staff in performing census.
  • Greeted customers and directed to requested products.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Recorded daily activities for inventory control including perishables
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise pallets to move in warehouse.
  • Managed timely and effective replacement of damaged or missing products.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Expected in No Degree | General Studies Oxnard College, Oxnard, CA GPA:
Expected in High School Diploma | Channel Islands High School, Oxnard, CA GPA:

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Resume Overview

School Attended

  • Oxnard College
  • Channel Islands High School

Job Titles Held:

  • Facilities Supervisor
  • 3rd Shift Lead
  • Dock Loader/Order Selector
  • Cashier/Night Crew Lead


  • No Degree
  • High School Diploma

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