(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Helped to promote overall image of excellence through a strong work ethic, leadership by example and the consistent delivery of excellent customer service and visual presentation throughout each endeavor. Extensive experience working within business and non-profit organizations with a focus on setting priorities, adapting to challenges and completing tasks. Known for cooperation, being openminded, accurate and providing value. Comfortable with technology: experience with Microsoft Office Suite, computer software for meeting manager, maintenance work orders. Have a passion to serve the community and making a difference.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Bishop Du Bourg High School South County Technical School St. Louis, MO Expected in Diploma : - GPA :
St Louis Community College , Expected in Certificate in basic repairs for carpentry, plumbing and electrical : - GPA : 35 Credits in liberal arts in preparation to enter nursing school. 9 Credit hours in business management and supervision ·Maintained a Chauffeurs license; class E 2
Conscienteous Open Minded Trustworthy Project Management Teambuilder Balanced Judgement
Centers For Specialty Care Group - Facilities Solution Specialist
Binghamton, NY, 01/2013 - 01/2017
  • Trusted to complete in a timely manner all administrative work as assigned (i.e.
  • scheduling, back of office reporting) in superior's absence.
  • Assisted the Director of Facilities in recruiting, giving annual staff evaluations, conflict resolution and termina- tions to staff.
  • Grew and supported a customer base for contract cleaning services and a janitorial supply orgainization by writing proposals, excellent understanding of service and product, communicating with customers on a regular basis and immediately corrected mistakes when reported.
  • Oversaw the transition from an in-house custodial staff to a contract cleaning service by insuring the daily, weekly and monthly cleaning contractual duties were completed.
  • Provided team building through leadership, effective management and training of staff.
  • Strived to believe the best about my staffs by encouraging, correcting and complimenting when tasks were well done.
  • Enjoyed building rewarding relationships with customers in our retail store by solving cleaning problems for them.
  • This was done by listening and offering solutions in proper methods, chemical and tools.
  • Developed one on one customer service skills when cold calling in person or by phone.
  • Participated in video classes with a local company that trains people to be great customer service reps.
  • Gave demonstrations on how to use different pieces of equipment to customers while explaining the benefits.
  • Assisted our Director of Facilities Solutions when we offered our hard and soft floor classes to our customers..
Giant Eagle, Inc. - Assistant Director of Building and Grounds
Fairlawn, OH, 01/2005 - 01/2012
  • Oversaw operations and maintenance of in house staff for two separate locations by directly supervising daily and weekly walk throughs in each department improving the cleanliness and response time of work orders.
  • Maintained documentation, scheduled repairs and inspections for 6 Adult Daycare buses, 4 Meals on Wheels vans and 4 maintenance vehicles.
  • Scheduled and organized fire and safety inspections for extinguishers and detectors, elevators, organization wide fire drills and classes in CPR, PPE and other required safety classes for staff.
  • Began to be trained in annual budget keeping by logging monthly data in Excel spreadsheets in vehicle repair and gasoline costs as well as towels and chemical expenses for our laundry department.
  • Gave input for our 5 year capitol improvements budget and listened to how our department and administra- tion discussed and finalized what would be approved and was was postponed for the new fiscal year.
Heritage Hill Senior Community - Housekeeping Supervisor
Weatherly, PA, 01/2000 - 01/2005
  • Assisted the Facilities Director in caring for and presenting a clean and safe learning environment for over 900 students and their families in classrooms, gymnasiums, locker rooms, offices, student resident hall, indoor pool and grounds.
  • Coordinated event set ups with a staff of 10-15 for graduation, sporting events, voting, and annual fundraising.
  • Encouraged to learn about mechanical systems and preventative maintenance scheduling with staff and con- tractors.
Longeviti, Llc - Sous Chef
Andover, MA, 01/1990 - 01/1997
  • Started as a prep cook and advanced to becoming a line cook learning each food station.
  • Learned how to prepare scratch made sauces and to choose different nightly specials which led to becoming a sous chef trainee.
Sunset Country Club - Cook
City, STATE, 01/1988 - 01/1990
  • Trained under the executive Chef as grill and sauce cook by preparing our stations for the evening service, cooking to order and end of shift clean up.
  • Assist with prep of seafood, breaking down various cuts of meat, making stocks, demi-glaze and soups.
  • Followed recipe's and prepared items for catered events and for Sunday brunches.
Christian Cleaning Company - Manager
City, STATE, 01/1980 - 01/2000
  • Started by being trained on how to clean an office building which included emptying trash, vacuuming, cleaning restrooms, mopping and detail cleaning as scheduled.
  • Trusted with 2 small building and grew to help manage 15-20 buildings with approximately 12-15 staff.
  • Wrote proposals and contracts for potential customers.
  • Worked full and part time during these 20 years.
administrative, arts, basic, benefits, budget, business management, carpentry, cold calling, conflict resolution, contracts, cooking, CPR, Credit, customer service, customer service skills, documentation, fundraising, laundry, team building, leadership, listening, logging, Director, maintenance scheduling, mechanical, Excel spreadsheets, office, nursing, plumbing, presenting, Project Management, proposals, recruiting, repairs, reporting, retail, safety, scheduling, supervising, supervision, phone, video
Activities and Honors

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Resume Overview

School Attended

  • Bishop Du Bourg High School South County Technical School
  • St Louis Community College

Job Titles Held:

  • Facilities Solution Specialist
  • Assistant Director of Building and Grounds
  • Housekeeping Supervisor
  • Sous Chef
  • Cook
  • Manager


  • Diploma
  • Certificate in basic repairs for carpentry, plumbing and electrical

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