Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Accomplished, results driven property management professional with over nine years of experience, proven track record of successful project management and compliance. Highly qualified in service based positions requiring emphasis on customer/client satisfaction in a fast-paced environment. Strong interpersonal skills; effective collaboration with management, vendors, co-workers and clients. Organized individual able to effectively prioritize on a daily basis. A critical thinker and respected liaison for escalation issues; adept at providing creative solutions. Effective mediator ready to embrace new challenges and contribute to the organization's overall success. Key Competencies Commercial Office/Facilities Management Tenant Retention Contract Negotiations Quality Control & Assurance Personal Credibility Issue Resolution Project Coordination & Management Georgia Notary Process Improvement Budgeting, Forecasting & Reporting Proposal Development Analytical Thinker Rental/Lease Collections Vendor Management Results Oriented
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
02/2015 to 05/2017 Facilities Manager & Project Coordinator Greenwood Star Llc | Atlanta, GA,
  • JD Edwards Accounting Angus Anywhere Tenant Service Skyline Accounting Nexus Payables Energy Star Portfolio Manager Dropbox Secure File Sharing Microsoft Office SemaConnect EV Solutions Yardi Software (Excel, Word, Outlook & Power Point).
01/2012 to 02/2015 Assistant Property Manager Kimco Realty | Bellevue, WA,
  • Successfully managed 750,000+ sq.
  • ft.
  • of Class A office buildings during Property Manager's absence.
  • Reviewed lease documentation for accuracy - Ensured execution and distributed to appropriate parties.
  • Managed monthly square footage reports, quarterly parking analysis and supplemental utility usage.
  • Organized tenant functions, team outings, charity opportunities and broker networking events.
  • Generated tenant invoices, monthly statements and base rent escalation notices.
  • Launched Electric Vehicle Charging Station and Food Truck Friday tenant amenities.
  • Processed AP invoices, tracked job costs - Assisted property manager with monthly variance reports & budget reforecast.
  • Examined AR aging reports, enforced late fees and rental procedures and documented collection actions.
  • Facilitated new tenant orientation meetings, move-out inspections and office relocations.
  • Conducted compliance training for internal and external staff.
  • Provided comprehensive support to construction manager, engineering team and lease administration Hosted landscape & janitorial quality control inspections.
  • Attended pre-construction and progress meetings - Promptly notified team and tenants of progress.
  • Spearheaded special projects - Relayed high priority items to LEAD Engineer and Property Manager.
  • Performed quarterly building inspections - Delegated and tracked maintenance requests.
  • Developed PowerPoint presentations for company meetings and tenant trainings.
  • Maintained lobby directories, building access control, EV charging stations and work order systems.
  • Composed trade specific Request for Proposals and negotiated Service Agreement pricing.
  • Prioritized R&M projects, requested scope specific pricing and tracked costs for upcoming budgets.
  • Directly supervised security guards and janitorial crews with minimal oversight by Property Manager.
  • Accurately documented and completed incident report forms for Property Manager & risk management.
  • Honored with the "2013 Exceeding Expectations Award" - Nominated three years in a row.
  • Actively participated as liaison for Granite Properties and CREW Atlanta Social Media Committees.
01/2006 to 01/2012 Property Assistant Lifestyle Communities, Ltd. | Austin, TX,
  • Gathered and submitted pertinent data for LEED Certification and Energy Star Rating Delegated maintenance service repairs, work orders, followed up on satisfactory completion Generated tenant invoices, monthly statements and base rent escalation notices.
  • Facilitated new tenant orientation meetings, move-out inspections and office relocations Successfully managed 300,000+ sq.
  • ft.
  • of Class A office buildings during Property Manager's absence Reviewed lease documentation for accuracy - ensured execution and distributed to appropriate parties Managed tenant lease files, property documents and contract service agreements Attended pre-construction and progress meetings - promptly notified team and tenants of progress Accurately coded operating and capital invoices for timely processing Knowledge of contract documents and scope of work specifications Generated tenant invoices, monthly statements and base rent escalation notices Maintained lobby directories and building access control programs Ensured strict confidentiality of all financial records Coordinated all tenant functions, fire warden training, emergency evacuation drills Monitored and maintained office supplies and inventory Indirectly supervised security staff with minimal oversight by Property Manager Jessica
  • Claire page 3.
06/2003 to 01/2006 Office Manager The Rocker Group, LLC | City, STATE,
  • Compiled and organized information for board meetings Developed client relations and maintained excellent rapport Created client presentations and conducted related research Planned and managed day to day operations for corporate office Maintained client profiles, internal database and master files for both current and new clients Managed busy calendar and coordinated schedules for executive team Provided exceptional customer service to distinguished, demanding and deserved clientele Successfully organized company and client appreciation events.
Education and Training
Expected in BOMI International - Actively working towards obtaining the BOMI International Real Property Administrator (RPA) designation. RPA Designation - Budgeting & Accounting RPA Designation - Ethics Is Good Business RPA Designation - Property Management 101 RPA Designation - Property Management 201 | Franklin Covey, Atlanta, GA GPA:
Expected in Certification - Five Choices to Extraordinary Productivity | , Atlanta, GA GPA:
Expected in Certification - Managing Multiple Projects, Objectives & Deadlines | Sinclair Community College, Dayton, OH GPA:
Expected in Associate of Applied Science | , , GPA:
Expected in Mastering Crucial Conversations - Tools for Talking When Stakes Are High, The Power of Dialogue - Speak Persuasively, Not Abrasively Lease Enforcement - The Eviction Process, Maximizing Your Rights In the Event of Default Lease Concepts, The 20 Phrases You Need to Know Managing Risks - Identifying Liabilities, Insurance Compliance & Incident Reporting Supportive Workplace, Effective Teambuilding Career Development Plan, Importance of Goal Setting | Granite Leadership University, Atlanta, GA GPA:
Skills
Accounting, AP, AR, Budgeting, budgets, budget, closing, construction manager, clientele, client, clients, client relations, customer service, database, documentation, Engineer, financial, forms, Goal Setting, Insurance, inventory, JD Edwards, Teambuilding, legal, logistics, Managing, meetings, access, Excel, Microsoft Office, office, Outlook, Power Point, PowerPoint Presentations, Word, negotiations, networking, office management, page 3, Payables, personnel, presentations, pricing, procurement, coding, progress, Property Management, Proposals, proposal, quality control, rapport, repairs, Reporting, research, risk management, safety, seminars
Activities and Honors

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School Attended

  • Franklin Covey
  • Sinclair Community College
  • Granite Leadership University

Job Titles Held:

  • Facilities Manager & Project Coordinator
  • Assistant Property Manager
  • Property Assistant
  • Office Manager

Degrees

  • BOMI International - Actively working towards obtaining the BOMI International Real Property Administrator (RPA) designation. RPA Designation - Budgeting & Accounting RPA Designation - Ethics Is Good Business RPA Designation - Property Management 101 RPA Designation - Property Management 201
  • Certification - Five Choices to Extraordinary Productivity
  • Certification - Managing Multiple Projects, Objectives & Deadlines
  • Associate of Applied Science
  • Mastering Crucial Conversations - Tools for Talking When Stakes Are High, The Power of Dialogue - Speak Persuasively, Not Abrasively Lease Enforcement - The Eviction Process, Maximizing Your Rights In the Event of Default Lease Concepts, The 20 Phrases You Need to Know Managing Risks - Identifying Liabilities, Insurance Compliance & Incident Reporting Supportive Workplace, Effective Teambuilding Career Development Plan, Importance of Goal Setting

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