, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Accomplishments
Documented and resolved Crisis and aggressive situations which led to guests maintaining shelter.
Medi-Cal Peer Support Specialist Training
Skills
Guest Satisfaction
Performing Routine Maintenance
Regulatory Enforcement
Implementing Client Care Plans
Active Listening
Daily Logs
Safety Protocols
Crisis Situations
Staff Meetings
Unusual Behavior Reporting
Behavioral Management Planning
Time Management
Customer Satisfaction
Critical Thinking
Client Retention
Substance Abuse Treatment
Client Needs Assessment
Staff Relationships
Client Intakes
Compassionate Care
Effective Workplace Communication
Sensitivity and Inclusion
Trauma Informed Care
People Centered Care
De-Escalation Techniques
Work History
06/2022 to CurrentFacilities Manager/Maintenance WorkerSalvation Army Usa | New Britain, CT,
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
Performed minor wall repair, installed drywall and applied wallpaper.
Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility.
Ordered parts, supplies and tools to maintain inventory.
Determined new technique to streamline maintenance processes to increase workflow.
01/2021 to CurrentShelter MonitorGiant Eagle | Frederick, MD,
Worked with clients to improve life choices and maximize benefits of programs.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Educated potential participants on available services and processes to engage in program.
Oversaw day-to-day activities of residents in Communal facility.
Improved clients' coping with routine life activities.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and fast-paced atmosphere.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Provided People first services daily
Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Conducted pre-screening activities to help determine eligibility for shelter services.
Utilizing De-escalation tactics to calm situations and clients down.
Demonstrated respect, friendliness and willingness to help wherever needed.
Took active role in client daily planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
01/2019 to 10/2020Warehouse WorkerMaricopa County, Arizona | Tempe, AZ,
Loaded, unloaded and moved material to and from storage and production areas.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Measured dimensions of finished pieces for conformance to specifications.
Operate a Juice Distributor, being careful not to waste any product.
Contributed to team success by completing jobs quickly and accurately.
Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Assembled components with minimal supervision, exceeding expected project milestones.
03/2016 to 03/2017Plumber123 Fill In | City, STATE,
Repaired plumbing systems, components and equipment.
Complied with state plumbing codes throughout duration of each project.
Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
Installed valves, hangers, supports and flanges inside piping systems.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
Completed preventive maintenance on water heaters, toilets, urinals and plumbing fixtures.
Filled pipe systems with water and air to determine location of leaks.
Requisitioned tools and equipment to select type and size of pipes needed for projects.
Read blueprints to determine appropriate materials and procedures for each project.
Inspected sewers and piping systems to assess quality and condition.
Inspected structures to avoid any obstruction and delays throughout project.
Education
Expected in 06/2013High School Diploma | Chico High School, Chico, CAGPA:
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