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Facilities Manager resume example with 8+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized Quality Assurance Manager with 10+ years of managerial and training experience in QSR, retail, food & beverage, and similar industry . Dedicated to detail-oriented production inspections and collaborating with various departments. Proficient in daily product sampling and performing accurate audits. Skilled in building long-lasting relationships and team consensus to promote organizational advancements.

Skills
  • Bachelor's Degree w/ Graduate level Business & Finance course work
  • Certified Hostility Department Trainer
  • Strength in building and developing effective professional relationships with restaurant team members, restaurant managers, and above restaurant leaders, enabling the productive and efficient exchange of information and ideas that drive performance
  • Create, get buy-in for, and implement root-cause action plans to correct critical brand standards or food safety issues
  • Critical and strategic thinking
  • Leadership and team development
  • Analyze complex and diverse information to develop scalable solutions for growth
  • Routine travel across portfolio to meet with vendors, operators and inspect needed work and completed capital projects
  • U.S. Army Veteran
Experience
11/2021 to Current Facilities Manager Salvation Army Usa | Aberdeen, SD,
  • Manages and supervises the maintenance, repair, and remodeling/renovations of buildings, facilities, amenities, infrastructure, grounds and natural areas for 400 locations exceeding 100 capital projects annually
  • In conjunction with the COO and Owner, Reviews compliance and exception reports and undertakes appropriate action based on the data.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Identifies, budgets and submits new projects for each fiscal year.
  • Conducts and attends staff meetings, project coordination meetings, construction meetings, scheduling meetings, vendor meetings and customer meetings.
  • Works with AHJ's to ensure regulatory compliance with Life, Fire, Safety and permitting as required
  • Engages in human resources activities: trains staff, reviews and conducts performance evaluations, ranks applicants, participates in interviews, and undertakes corrective counseling, termination and disciplinary recommendations, reviews documents, some of which require approval: time cards, leave requests, mileage reimbursements, purchase requisitions, purchasing card transmittal forms, and capital project justification forms.
  • Liaised with other departments to formulate training requirements, data capture and manage metrics and reporting.
  • Nurtured existing relationships to support enterprise expansions and increase profits.
09/2018 to 09/2021 Facilities Manager Salvation Army Usa | Alpena, MI,
  • Drove brand development, maintenance and optimization while working closely with sales workforce to effectively align products with consumer demands.
  • Led continuous improvement initiatives for procedures and operations.
  • Participated in meetings with brand development teams to identify opportunities to extend programs.
  • Ensure timely completion of capital projects with scope and budget.
  • Extracted data, from various computer programs to produce reports, evaluate and assess work production/time lines and budget expenditures.
  • Conducted and attended staff meetings, project coordination meetings, construction meetings, scheduling meetings, vendor meetings and customer meetings.
  • Reviews work management data to ensure compliance with business objectives and drive performance improvements.
  • Oversaw building improvements to update facilities and meet tenant requirements.
  • Maintained records of payments, vendor pricing, energy usage and activity reports.
  • Prepared monthly and yearly management reports to present key facility statistics.
11/2013 to 09/2018 Multi-Unit Manager; Ops Delaware North Company | City, STATE,
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Conducted and attended staff meetings, project coordination meetings, construction meetings, scheduling meetings, vendor meetings and customer meetings.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Used Kronos Time keeping
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Education and Training
Expected in 08/2009 Bachelor of Arts | Florida Atlantic University, Boca Raton, FL GPA:

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Resume Overview

School Attended

  • Florida Atlantic University

Job Titles Held:

  • Facilities Manager
  • Facilities Manager
  • Multi-Unit Manager; Ops

Degrees

  • Bachelor of Arts

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