Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Abstract

High-performing multi unit leader with over 10 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Major Strengths
  • Fluent in Kaizen, Lean, and Six Sigma
  • Team and Consensus Building
  • Strong Project Management and Budgeting Skills
  • Highly organized and communicative
  • Strong Industry relationships - Able to solve issues quickly
  • Vendor Management & partnership
  • Strong P&L understanding
  • Complex Problem Resolution
  • Army Veteran (Infantry leader)
  • Experienced Union Environment leader / Negotiator
  • System inspections
  • Operational efficiency and safety
  • SOP development
  • Performance assessment
  • Continuous Improvement
Education and Training
ANSI 20822648, Expected in 07/2021 : Serve Safe - GPA :
Florida Atlantic University Boca Raton, FL Expected in 2009 Bachelor of Arts : - GPA :
American Hotel & Lodging Educational Institute , Expected in 2014 : Certified Department Hospitality Trainer - GPA :

* Develop Training plans

* Design Training procedures

* Train the Trainer type leadership

Experience
Family Christian Center - Facilities Manager
Munster, IN, 09/2018 - 09/2021
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Championed integrating disparate systems into a single platform for improved scheduling, inventory and purchasing.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Responsible for day to day operations for all new construction, flip and ghost kitchen builds.
  • Collaborated with cross functional leaders to optimize delivery of guest promise in the most profitable manner.
  • Negotiated and procured equipment for all aspects of business, new restaurant, break / fix, planned replacement - Planned purchases on an annual basis reduced capex equipment cost 7% year over year
  • Developed and implemented preventative maintenance programs to increase efficiencies in R&M vs replacement - increased equipment life well beyond book value to preserve capital
  • Negotiate with vendors and landlords during Covid and recovery to ensure cash flow and continued operations
  • Managed sub leased properties and shuttered properties
  • Proactively assessed and managed risk associated with employee actions. GL / Work comp claims dropped 33% . Flat insurance costs 2 years running
  • Maintain records of payments, vendor pricing, energy usage and activity reports
  • Answer all building emergencies and direct an efficient response
  • Develop long-term improvement plans to boost energy efficiency
  • Automate office operations, as well as manage client correspondence, record tracking and data communications
Otg - Multi-Unit Manager
Newark, NJ, 11/2013 - 09/2018
  • Oversaw 12 national restaurant brands along with Facilities, Shipping & Receiving departments for more than 30 restaurants.
  • Opened 17 locations in a highly regulated post security airport environment.
  • Certified manager trainer for multiple franchises.
  • Accountable for compliance from corporate and 3rd party evaluations.
  • Part of the training team to develop and roll out MIT training process across all platforms, domestic and international.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty for both external and internal guests.
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Monitored daily construction and evaluated project progress, contract compliance and safety.
  • Utilized Birch Street to ensure that invoicing and inventory matched cost-of-goods-sold reports, PM schedule and supplies on hand.
  • Analyzed financial statements and payroll through product cost, labor and controllable
  • Followed strict budget for maintenance and upkeep costs and tracked restaurants with multiple repair requests to identify problem areas eg failure to follow procedure, needed repair and abuse
Ceva Logistics U.S., Inc. - Senior General Manager
East Liberty, OH, 08/2011 - 05/2013
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
  • Presented training information via role playing, simulations and team exercises.
  • Offered specific training programs to help subordinate managers and new owners improve Financial results , Reduce Turnover and Exceed Guest expectations.
  • Delivered training material to diverse audiences of both blue and white-collar professionals.
  • Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.

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resume Strength

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Resume Overview

School Attended

  • ANSI
  • Florida Atlantic University
  • American Hotel & Lodging Educational Institute

Job Titles Held:

  • Facilities Manager
  • Multi-Unit Manager
  • Senior General Manager

Degrees

  • Bachelor of Arts

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