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facilities manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Talented Facilities Manager experienced with taking on different project challenges using flexible and skilled approach. Results-driven and hardworking with top strengths in organizing work, handling simultaneous tasks and solving routine and complex problems. Bringing 8+ years of restaurant facilities experience.

Skills
  • Budget and forecast development, implementation and compliance
  • Equipment installations and maintenance
  • Highly organized and communicative
  • Strong Industry relationships - Able to solve issues quickly
  • Vendor Management & partnership
  • Complex Problem Resolution
  • Army Veteran (Infantry leader)
  • Experienced Union Environment leader / Negotiator
  • CRM and office management software
  • Team building and leadership
  • Report writing
  • Fluent in Kaizen , Lean and Six Sigma strategies
Experience
Facilities Manager, 09/2018 - 09/2021
Great Healthworks Fort Lauderdale, FL,
  • Negotiated and procured equipment for all aspects of business: New restaurant, break / fix, planned replacement .
  • Planned purchases on an annual basis reduced capex equipment cost 7% year over year.
  • Responsible for day to day operations for all new construction, flip and ghost kitchen builds.
  • Oversaw adherence to project timelines and budget constraints.
  • Proactively assessed and managed risk associated with employee actions. GL / Work comp claims dropped 33% . Flat insurance costs 2 years running.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Collaborated with cross functional leaders to optimize delivery of guest promise in the most profitable manner.
  • Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
  • Developed and implemented preventative maintenance programs to increase efficiencies in R&M vs replacement - increased equipment life well beyond book value to preserve capital.
  • Negotiated with vendors and landlords during Covid and recovery to ensure cash flow and continued operations
  • Managed sub leased properties and shuttered properties
  • Proactively assessed and managed risk associated with employee actions. GL / Work comp claims dropped 33% . Flat insurance costs 2 years running
  • Maintained records of payments, vendor pricing, energy usage and activity reports
  • Developed long-term improvement plans to boost energy efficiency
  • Automated office operations, as well as manage client correspondence, record tracking and data communications
  • Addressed building emergencies with high-level urgency and developed timely and effective solutions.
Multi-Unit Manager, 11/2013 - 09/2018
Otg Houston, TX,
  • Oversaw 12 national restaurant brands along with Facilities, Shipping & Receiving departments for more than 30 restaurants.
  • Opened 17 locations in a highly regulated post security airport environment.
  • Oversaw contractor selection of service work contract bids with various department supervisors.
  • Certified manager trainer for multiple franchises.
  • Accountable for compliance from corporate and 3rd party evaluations.
  • Part of the training team to develop and roll out MIT training process across all platforms, domestic and international.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty for both external and internal guests.
  • Established and enforced standards of personnel performance and service to provide both internal and external customers with consistent and positive experiences.
  • Monitored daily construction and evaluated project progress, contract compliance and safety.
  • Utilized Birch Street to ensure that invoicing and inventory matched cost-of-goods-sold reports, PM schedule and supplies on hand.
  • Analyzed financial statements and payroll through product cost, labor and controllable
  • Followed strict budget for maintenance and upkeep costs and tracked restaurants with multiple repair requests to identify problem areas eg failure to follow procedure, needed repair and abuse
Senior General Manager, 08/2011 - 05/2013
Ceva Logistics U.S., Inc. San Leandro, CA,
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
  • Presented training information via role playing, simulations and team exercises.
  • Offered specific training programs to help subordinate managers and new owners improve Financial results , Reduce Turnover and Exceed Guest expectations.
  • Delivered training material to diverse audiences of both blue and white-collar professionals.
  • Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
Education and Training
: Serve Safe , Expected in 07/2021
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ANSI - 20822648,
GPA:
Status -
Bachelor of Arts: , Expected in 2009
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Florida Atlantic University - Boca Raton, FL
GPA:
Status -
: Certified Department Hospitality Trainer , Expected in 2014
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American Hotel & Lodging Educational Institute - ,
GPA:
Status -

* Develop Training plans

* Design Training procedures

* Train the Trainer type leadership

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Resume Overview

School Attended

  • ANSI
  • Florida Atlantic University
  • American Hotel & Lodging Educational Institute

Job Titles Held:

  • Facilities Manager
  • Multi-Unit Manager
  • Senior General Manager

Degrees

  • Bachelor of Arts

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