I am an experienced professional who understands thoroughly the requirements of successful Facilities Management. I am versed in being hands on and can ensure issues are handled appropriately by support staff or vendors. Possessing excellent communication skills, I am able to effectively communicate with executives, clients, and vendors. I am not afraid of facing situations head on and utilizing my vast problem-solving skills.
Over 20 years in Management of Retail, Residential, Distribution, and Corporate Facilities.
Managed 14 properties (Over 550,000 sq. ft.) ranging from Philadelphia, PA to Baltimore, MD while traveling 40% of the time.
Responsible for one of Philadelphia's landmark buildings.
Successfully reduced utility consumption by 40% by upgrading to LED lighting
Reduced maintenance costs by self-performing general repairs.
Written and implemented various policies and procedures to enhance business functionality.
Reduced operational costs by $350K over the fiscal year.
Opened and closed offices across 7 states
Responsible for space planning for office fit outs.
Created and presented various presentations to high-level executives
Ensure satisfaction of all employees utilizing office space.
Facilities Manager06/2015 to CurrentCBREPhiladelphia, PA
Perform walk-throughs and maintenance to proactively reduce repair costs.
Coordinate, oversees and manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping and janitorial work.
Reviews work orders to ensure that assignments are completed.
Responsible for all budget reporting for portfolio.
Coordinates and manages moves, adds and change activities.
Obtains and reviews price quotes for the procurement of parts, services, and labor for projects.
Manages capital projects.
Prepares capital project and operating budget and variance reports.
Manages vendor relationships and trains vendors on work order and billing procedures.
Responsible for invoice processing and accuracy of cost center coding.
Uses laptop and smart phone to address work order system, email, ESS and training while on the go.
Provides process and procedure training.
Conducts financial/business analysis including preparation of reports.
Facilities Manager07/2014 to 06/2015Knight Facilities Management King of Prussia, PA
Hands on facility repairs and maintenance 60% of the time
Space planning, assembling and disassembling of cubicles and equipment during office moves
Oversee all day to day operations: maintenance activities, security, mail room activities, budget/cost analysis, cost savings initiatives, warranty tracking, safety protocol, janitorial functions, reception, and all other requirements specified in the contract.
Direct, plan, & implement policies, objectives, and activities of organizations.
Assign and delegate responsibilities to subordinates as necessary.
Ensure regulatory and other health, safety and environmental requirements are in place and are being properly administered.
Manage, modify and maintain all project plans; schedule activities, track time expended, etc.
Categorize and prioritize facility project work with input and concurrence from the tenant and customer leadership.
Facilitate the Implementation of Facility Related Projects on Site through the entire project life cycle Proactively develop plans to maintain site operations after failure of key facility system components.
Confirm site's plan for material, tools, and equipment specifications, inventory levels, and training and delivery programs.
Drive suppliers to promote new technologies to improve performance and reduce costs.
Analyze operations to evaluate performance of KFM and determine areas of continuous improvement.
Collect and analyze data from sources including Work Order System reports, customer satisfaction surveys, report on expenses, etc.
Oversee all payroll functions.
Manage, coordinate and report overtime for KFM staff.
Manage site purchasing functions of required services (on-demand); manage purchase orders; write scopes of work for service, Oversee service and material procurement, subcontracts and contract administration and payment.
Review and submit for approval the contracts and agreements with suppliers, distributors, government agencies, and other organizational entities.
Prepare budgets for approval, including those for funding and implementation.
Facilities Coordinator II, Facilities Coordinator11/2005 to 06/2014hibu YellowbookKing of Prussia, PA
Successfully moved corporate office locations and oversaw outfitting of new building.
Opened and closed offices across 8 states.
Direct point of contact for all building related issues.
Responsible for maintaining a safe, secure and healthy work environment for all employees, vendors and visitors at all buildings on the KOP campus.
Duties include but are not limited to maintaining relationships with vendors and supervising projects to see that all services are delivered in a timely manner.
Create, maintain and monitor all security access activity on campus and deliver reports as needed.
Includes access ID cards, fobs and keys to internal doors, cabinets and desk pending proper request and approval.
Also provides training to various offices throughout the US on ID card process and procedures and create ID cards and issue to each office as requested.
I work closely with the Facilities Manager to monitor and oversee services provided by vendors are performed as contracted.
Work with HR managers to see that company policies are enforced and assist with terminations and other special request.
Monitor all buildings on the KOP campus to see that all maintenance and building issues are addressed in a timely manner by prioritizing and executing proper action.
Work hands on to install, repair, move or dismantle furniture, fixtures and other request and coordinating the move of employees and equipment when necessary.
Monitor and maintain the access and equipment of the fitness center and provide orientation and training for users.
Organize, train and maintain the Emergency response teams for all KOP buildings and coordinate drills for EAP compliance.
Process orders for product and services for company and department use.
Assist with shipping, receiving and delivery of mail and company packages as needed.
Perform many tasks as requested by managers and staff to support efforts in various areas of the business to see that company and department objectives are met.
Additional list of responsibilities available upon request.
Education and Training
Business Administration/Marketing1999Cheyney University Of PennsylvaniaCheyney, PaBusiness Administration/Marketing 3.59
Microsoft Windows, MS Office Programs Including: Proficient in Excel, Word, PowerPoint, Outlook and Keri Doors security software. Strong knowledge of CCTV monitoring systems and service desk systems. Extensive experience in creating/editing floor plans using various programs. Budgeting, Billing, Surveying, and Empowering management skills.
Traveling, Motorcycling, Camping, Music, and Community Outreach.