LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Experience
01/2018 to 01/2019 Facilities Manager Otg | New York, NY,
  • Responsible for performance of Engineers to perform maintenance and repair on client equipment and facilities systems.
  • Establish and maintain a safety-first culture by promoting and driving safe work practices.
  • Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust.
  • Resolve FM issues at sites under purview, escalating when needed.
  • Develop and manage operating expense budgets for relevant sites including monthly variance reports.
  • Initiate purchase order requests for goods and services for sites within responsibility.
  • Manage subcontractors and suppliers to deliver goods and services against contracts and expectations.
  • Administer training to ensure compliance, readiness and competency of staff.
  • Work with Regional Manager to oversee the delivery of maintenance and repair services.
  • Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
  • Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met.
  • Support the Regional Manager in the implementation of short and long-term projects for the client as requested.
  • Assist in the development and implementation of the annual account plan as identified by the Account Director.
  • Develop a strong collaborative team-based environment.
01/2005 to 01/2018 Building Engineer Colliers International | Minneapolis, MN,
  • Familiar with policies/procedures as they relate to the position.
  • Possess knowledge of mechanical, central plant, plumbing, electrical, fire life safety, emergency generators, UPS systems and use of air measurement devices.
  • Review and carry out approved preventative maintenance program, insuring that all equipment is maintained by keeping a close check on the introduction of new equipment and perform periodic inspections of all equipment.
  • Perform repairs on pumps, fans, mechanical equipment, plumbing, electrical, fire life safety, emergency generators and UPS systems.
  • Perform tests and servicing of water systems.
  • Dress neat and professional manner whenever on the property.
  • Demonstrate ability to supervise assigned utility engineer and outside contractors.
  • Always respond to customers, vendors, fellow employees in a professional and courteous manner while carrying out the assigned duties.
  • Address work requests as assigned on a timely basis completing each request.
  • Respond to all concerns regarding equipment malfunctioning.
  • Establish and maintain an inventory of critical parts, restocking as necessary.
  • Attend weekly staff meetings and monthly safety meetings.
  • Attend monthly Emergency Response Team meetings.
  • Observe and abide by all safety procedures.
  • Strive to maintain an accident-free safety record.
  • Know assigned procedures for various emergency situations and respond accordingly should they occur.
  • Report abnormal conditions immediately to Chief Engineer and Facility Manager.
  • Maintain good attendance, on time, with minimal absences.
  • Attend classes related to the position to improve knowledge and skill level.
01/2000 to 01/2005 Utility Engineer Aspen Skiing Company, L.L.C. | Id, ID,
  • Assist Building Engineers and Chief Engineer in day-to-day site operation tasks.
  • Maintain, create and, close work orders along with preventative maintenance work orders.
  • Maintain and operate Lighting Program.
  • Maintain, replace, order and, stock light fixture ballasts.
  • Maintain, replace, order and, stock lamp bulbs.
  • Maintain, replace, order and stock plumbing supplies.
  • Maintain, replace, order and stock door hardware.
  • Maintain, replace, order and, organize building blue prints.
  • Make minor plumbing repairs.
  • Make minor electrical repairs.
  • Familiar with policies and procedures related to the position.
  • Trouble-shoot, analyze and, record problematic issues for corrective measures and future reference.
  • Daily checks of mechanical rooms, electrical rooms, UPS rooms, emergency generator, life safety system, and, HVAC system.
  • Responsible for the general maintenance for the interior and exterior of all buildings.
  • Schedule and oversee contractor work on various projects including: Auto faucets, auto soap dispensers, auto flushers, auto misters, waterless urinals, rest-room faucet hardware/countertop refinishing/door hardware installations and window washing.
01/1998 to 01/2000 Lead Facilities Technician Cushman & Wakefield | Neenah, WI,
  • Assist Chief Engineer and Facility Manager in day-to-day operations as well as supervise the Facility Maintenance Staff.
  • Handle all aspects of employee relations.
  • Set the daily work schedules for facility staff.
  • Responsible for the general maintenance for the interior and exterior of all buildings.
  • Coordinate and supervise the installation and removal of standard office furniture and equipment.
  • Analyze and record problematic issues for future reference.
  • Coordinate weekly office moves with space planner.
Work History
01/2018 to 01/2019 Facilities Manager Jones Lang LaSalle | Fresno, Ca.
  • Responsible for performance of Engineers to perform maintenance and repair on client equipment and facilities systems.
  • Establish and maintain a safety-first culture by promoting and driving safe work practices.
  • Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust.
  • Resolve FM issues at sites under purview, escalating when needed.
  • Develop and manage operating expense budgets for relevant sites including monthly variance reports.
  • Initiate purchase order requests for goods and services for sites within responsibility.
  • Manage subcontractors and suppliers to deliver goods and services against contracts and expectations.
  • Administer training to ensure compliance, readiness and competency of staff.
  • Work with Regional Manager to oversee the delivery of maintenance and repair services.
  • Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
  • Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met.
  • Support the Regional Manager in the implementation of short and long-term projects for the client as requested.
  • Assist in the development and implementation of the annual account plan as identified by the Account Director.
  • Develop a strong collaborative team-based environment.
01/2005 to 01/2018 Building Engineer Cushman & Wakefield of California, Inc, Adobe Systems Incorporated | San Jose, Ca.
  • Familiar with policies/procedures as they relate to the position.
  • Possess knowledge of mechanical, central plant, plumbing, electrical, fire life safety, emergency generators, UPS systems and use of air measurement devices.
  • Review and carry out approved preventative maintenance program, insuring that all equipment is maintained by keeping a close check on the introduction of new equipment and perform periodic inspections of all equipment.
  • Perform repairs on pumps, fans, mechanical equipment, plumbing, electrical, fire life safety, emergency generators and UPS systems.
  • Perform tests and servicing of water systems.
  • Dress neat and professional manner whenever on the property.
  • Demonstrate ability to supervise assigned utility engineer and outside contractors.
  • Always respond to customers, vendors, fellow employees in a professional and courteous manner while carrying out the assigned duties.
  • Address work requests as assigned on a timely basis completing each request.
  • Respond to all concerns regarding equipment malfunctioning.
  • Establish and maintain an inventory of critical parts, restocking as necessary.
  • Attend weekly staff meetings and monthly safety meetings.
  • Attend monthly Emergency Response Team meetings.
  • Observe and abide by all safety procedures.
  • Strive to maintain an accident-free safety record.
  • Know assigned procedures for various emergency situations and respond accordingly should they occur.
  • Report abnormal conditions immediately to Chief Engineer and Facility Manager.
  • Maintain good attendance, on time, with minimal absences.
  • Attend classes related to the position to improve knowledge and skill level.
01/2000 to 01/2005 Utility Engineer Cushman & Wakefield of California, Inc, Adobe Systems Incorporated | San Jose, Ca.
  • Assist Building Engineers and Chief Engineer in day-to-day site operation tasks.
  • Maintain, create and, close work orders along with preventative maintenance work orders.
  • Maintain and operate Lighting Program.
  • Maintain, replace, order and, stock light fixture ballasts.
  • Maintain, replace, order and, stock lamp bulbs.
  • Maintain, replace, order and stock plumbing supplies.
  • Maintain, replace, order and stock door hardware.
  • Maintain, replace, order and, organize building blue prints.
  • Make minor plumbing repairs.
  • Make minor electrical repairs.
  • Familiar with policies and procedures related to the position.
  • Trouble-shoot, analyze and, record problematic issues for corrective measures and future reference.
  • Daily checks of mechanical rooms, electrical rooms, UPS rooms, emergency generator, life safety system, and, HVAC system.
  • Responsible for the general maintenance for the interior and exterior of all buildings.
  • Schedule and oversee contractor work on various projects including: Auto faucets, auto soap dispensers, auto flushers, auto misters, waterless urinals, rest-room faucet hardware/countertop refinishing/door hardware installations and window washing.
01/1998 to 01/2000 Lead Facilities Technician Santa Clara Valley Corporation, Adobe Systems Incorporated | San Jose, Ca.
  • Assist Chief Engineer and Facility Manager in day-to-day operations as well as supervise the Facility Maintenance Staff.
  • Handle all aspects of employee relations.
  • Set the daily work schedules for facility staff.
  • Responsible for the general maintenance for the interior and exterior of all buildings.
  • Coordinate and supervise the installation and removal of standard office furniture and equipment.
  • Analyze and record problematic issues for future reference.
  • Coordinate weekly office moves with space planner.
Education
Expected in 2003 Building Operator Certification, Level I and II Certified, Electricity I and II Certified, CFC Universal Certified, HAZWOPER Certified High-Rise Safety Director Certified, Confined Space Certified, Supervision Chief & Assistant Chief Certified, Forklift and Gradall Certified. | , , GPA:
Variable Frequency Drives, Backflow Valves and Basic Testing, Bearings Installation and Maintenance, Electrical Measurement Safety, Elevator Systems, Pump Systems and Maintenance from the International Union of Operating Engineers Local 39, San Francisco, CA. , Cushman & Wakefield Northern California Area: Asset Services Group Outstanding Building Team of the Year at Adobe Systems, Inc.
Expected in 2003 CPR Certified - American Heart Association First Aid Certified - SOS Technologies | , , GPA:
EPA Energy Star Award for Adobe Systems East and West Towers
Expected in 1996 Bachelor of Arts | Spanish, Business Administration, Human Resources San Jose State University, San Jose, Ca GPA:
Expected in 1994 Associates of Arts Degree | Spanish Kings River Community College, Reedley, Ca. GPA:
Expected in 1991 High School Diploma | Reedley High School, Reedley, Ca. GPA:
Summary
Apply acquired skills, experience and education effectively in a maintenance operation or mechanical environment with potential growth opportunities.
Languages
Speak, read, and write Spanish fluently. Certifications/ Memberships
Highlights
  • Adobe
  • Basic
  • Budgets
  • CA
  • Hardware
  • Contracts
  • CPR Certified
  • Clientele
  • Client
  • Customer satisfaction
  • Delivery
  • Driving
  • Employee relations
  • Engineer
  • Facility Maintenance
  • Facility Management
  • First Aid
  • Forklift
  • HVAC
  • Inventory
  • Lamp
  • Lighting
  • Director
  • Mechanical
  • Meetings
  • Office
  • Window
  • Neat
  • Plumbing
  • Policies
  • Property management
  • Read
  • Repairs
  • Safety
  • San
  • FM
  • Soap
  • Spanish
  • Supervision
  • Trouble-shoot
Skills
  • Adobe, Basic, budgets, CA, hardware, contracts, CPR Certified, clientele, client, customer satisfaction, delivery, driving, employee relations, Engineer, Facility Maintenance, Facility Management, First Aid, Forklift, HVAC, inventory, lamp, Lighting, Director, mechanical, meetings, office, window, neat, plumbing, policies, property management, read, repairs, Safety, San, FM, soap, Spanish, Supervision, Trouble-shoot
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    School Attended

    • San Jose State University
    • Kings River Community College
    • Reedley High School

    Job Titles Held:

    • Facilities Manager
    • Building Engineer
    • Utility Engineer
    • Lead Facilities Technician

    Degrees

    • Building Operator Certification, Level I and II Certified, Electricity I and II Certified, CFC Universal Certified, HAZWOPER Certified High-Rise Safety Director Certified, Confined Space Certified, Supervision Chief & Assistant Chief Certified, Forklift and Gradall Certified.
    • CPR Certified - American Heart Association First Aid Certified - SOS Technologies
    • Bachelor of Arts
    • Associates of Arts Degree
    • High School Diploma

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