facilities manager resume example with 10 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

High-performing multi unit leader with over 10 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Major Strengths
  • Operations management
  • Highly organized and communicative
  • Strong P&L understanding
  • Complex Problem Resolution
  • Army Veteran (Infantry leader)
  • Experienced Union Environment leader / Negotiator
  • Team Building
  • Operational efficiency and safety
  • System inspections
  • Experienced with Ghost Kitchens and Food Hall operations
  • Basic math skills
  • Ability to operate a Microsoft-based computer system
  • Ability to safely operate warehouse equipment such as forklifts, pallet jacks, and wire-measuring equipment
  • Read, speak and comprehend English both orally and in writing
  • Ability to read a map
11/2021 to Current
Facilities Manager Penske Automotive Group Pineville, NC,

Manages, evaluates, and facilitates field requests and equipment repair and replacements for over 400 restaurants

  • Established a strategy, budget, and execution for capital maintenance and improvement projects with the Chief Operating Officer and Owner.
  • Organized staff of 11 by supervising daily operations, developing work schedules and assigning specific tasks across 25 states
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
  • Validate the required scope for all major projects to ensure they are cost effective and meet required mission objectives.
  • Assists with resolution of permit / license violations that are inadvertently sent to restaurants.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
09/2018 to 09/2021
Facilities Manager Penske Automotive Group Annapolis, MD,
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Responsible for day to day operations for all new construction, flip and ghost kitchen builds
  • Negotiated and procured equipment for all aspects of business, new restaurant, break / fix, planned replacement - Planned purchases on an annual basis reduced capex equipment cost 7% year over year
  • Developed and implemented preventative maintenance programs to increase efficiencies in R&M vs replacement - increased equipment life well beyond book value to preserve capital
  • Negotiate with vendors and landlords during Covid and recovery to ensure cash flow and continued operations
  • Managed sub leased properties , shuttered properties and warehouse operations across 16 states
  • Proactively assessed and managed risk associated with employee actions. GL / Work comp claims dropped 33% . Flat insurance costs 2 years running
  • Maintain records of payments, vendor pricing, energy usage and activity reports
  • Answer all building emergencies and direct an efficient response
  • Develop long-term improvement plans to boost energy efficiency
  • Automate office operations, as well as manage client correspondence, record tracking and data communications
11/2013 to 09/2018
Multi-Unit Manager Burger King Corporation Durham, NC,
  • Oversaw 12 national restaurant brands along the Facilities, Shipping & Receiving departments for more than 30 restaurants
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Opened 17 locations in a highly regulated post security airport environment.
  • Utilized Birch Street to ensure that invoicing and inventory matched cost-of-goods-sold reports, PM schedule and supplies on hand.
  • Analyzed financial statements and payroll through product cost, labor and controllable
  • Followed strict safety and security measures as mandated by DHS & TSA
08/2011 to 05/2013
Senior General Manager Ceva Logistics U.S., Inc. Lordstown, OH,
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
  • Presented training information via role playing, simulations and team exercises.
  • Offered specific training programs to help subordinate managers and new owners improve Financial results , Reduce Turnover and Exceed Guest expectations.
  • Delivered training material to diverse audiences of both blue and white-collar professionals.
  • Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
Education and Training
Expected in 07/2021 to to
: Serve Safe
ANSI - 20822648,
Expected in 2009 to to
Bachelor of Arts:
Florida Atlantic University - Boca Raton, FL
Expected in 2014 to to
: Certified Department Hospitality Trainer
American Hotel & Lodging Educational Institute - ,

* Develop Training plans

* Design Training procedures

* Train the Trainer type leadership

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Resume Overview

School Attended

  • ANSI
  • Florida Atlantic University
  • American Hotel & Lodging Educational Institute

Job Titles Held:

  • Facilities Manager
  • Facilities Manager
  • Multi-Unit Manager
  • Senior General Manager


  • Bachelor of Arts

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