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facilities director resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Skilled Project Manager with talent for building relationships, directing maintenance workers and offering technical support to owners and tenants. Forward-thinking problem-solver with top-notch planning and decision-making skills. I have over 22 years of experience in the construction field and have worked on existing and new projects.

Skills
  • Maintenance & Repair
  • Problem Solving
  • Supervision & Leadership
  • Customer Service
  • Conflict Resolution
  • Material Take Offs and Estimates
  • Multi-Project Coordination
  • Worker Supervision
  • Construction Projects
  • Roofing Projects
Experience
Facilities Director, 03/2003 to 04/2020
Arrow Child And Family MinistriesBel Air, MD,
  • Coordinated resources and delegated assignments to maintain efficient building operations.
  • Oversaw vendor-provided building, janitorial, pest control and landscaping services.
  • Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
  • Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
  • Evaluated facilities, furniture and equipment to maintain ergonomic work environment.
  • Handled general and routine maintenance such as basic plumbing issues and HVAC troubleshooting.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Led facility management staff and consultants in producing business plan devoted to setting priorities and job assignments.
  • Planned facility improvements with work order priorities to maintain optimal operations.
  • Directed implementation of goals, policies, procedures and work standards for program success.
  • Collaborated with management team to identify and procure equipment and tools to increase safety and productivity.
  • Oversaw inventory and equipment to address performance needs and cost controls.
  • Utilized resources to expand services within established budget.
  • Directed trades workers in mechanical, electrical and plumbing tasks to support efficient operations and maintenance of [Type] buildings.
Sales Associate, 02/2000 to 02/2003
Baker Distributing CompanyTexarkana, TX,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
Store Director, 10/1988 to 01/2000
Basha'sPhoenix, AZ,
  • Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Hired and trained [Number] employees for expansion store.
  • Maintained inventory, checking stock and keeping up with fluctuating supply and demand.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Maintained current accounts and deposited funds to keep on-site cash low.
  • Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
  • Worked on store displays and attended trade shows to identify new products and services.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Met financial objectives by preparing annual budget and scheduling expenditures.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Trained and mentored associates to teach daily tasks and procedures.
Education and Training
High School Diploma: , Expected in 05/1988
PSJA High School - Pharr, TX,
GPA:
: Business Technology, Expected in
South Texas College - Mcallen, TX
GPA:

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Resume Overview

School Attended

  • PSJA High School
  • South Texas College

Job Titles Held:

  • Facilities Director
  • Sales Associate
  • Store Director

Degrees

  • High School Diploma
  • Some College (No Degree)

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