LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Multitasking Facilities Coordinator with background as Executive Receptionist and Hospitality looking to join a growing entrepreneurial organization as part of the Executive team.

Skills
  • Event coordination
  • Negotiation
  • Ability to prioritize
  • Team building and leadership
  • Vendor relationships
  • Scheduling and calendar management
  • Data entry
  • Public relations
  • Inventory and supply oversight
  • Administrative management
  • Customer service excellence
  • Customer engagement and support
  • Staff leadership and direction
  • Organization and efficiency
  • PC proficient
  • Multitasking and prioritization
  • Multi-line telephone skills
  • 45 WPM typing speed
  • Guest service
  • Food and beverage preparation
  • Restroom detailing
  • Scheduling
  • Special event coordination
  • Email communications
  • Office administration abilities
  • Proficiency in MS Office
  • Microsoft Office
  • Office leadership
  • Advanced MS Office Suite knowledge
  • Human resources best practices
Education and Training
CertificatensonPlaza Business Institute Queens, NY, Expected in 2004 Ceritficate : Office Technology - GPA :
Caliber Training Institute New York, NY Expected in 01/1998 Certificate : Child Care Management - GPA :
Experience
Aronson Mayefsky & Sloan LLP - Facilities Coordinator/Executive Receptionist/HR Assistant
City, STATE, 07/2017 - Current
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Scheduled maintenance for office equipment to keep machines operating efficiently.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 50 guest.
  • Monitored supply purchases and inventory management for office operations.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Responded to telephone inquiries from clients and delivered information to inform and educate callers.
  • Generated shipment, prepared packages and set up courier deliveries for customers.
  • Monitored daily and weekly schedules and monthly calendar obligations for 5 conference rooms and 20 Attorneys.
  • Managed 40-line system
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Prepared and managed packages for fed ex, ups and by hand deliveries and coordinated timely shipments.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored office inventory to maintain adequate supply levels and order products.
WorkflowOutten & Golden LLP - Executive Receptionist/Hospitality Coordinator/HR Assistant
City, STATE, 08/2010 - 07/2017
  • Received incoming packages logged into book and delivered to approptiate party.
  • Monitored and booked meetings for 50 Attonreys and 9 Conference rooms.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception, conference room areas clean and organized to offer positive first impression to every visitor.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Managed 60-line system to handle more than 500 incoming calls per day.
  • Administered yearly budget to handle all hospitality needs.
  • Worked with Catering services to produce high quality and low cost.
  • Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
  • Developed and maintained documentation for new hires, training materials and benefits.
  • Prepared new employee files and new hire binders for new and current employee files.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Processed direct deposit and identification cards and bank accounts.
Brasserie/Cucina & Company - Head Cashier Manager/Reservationist/Hostess Manager
City, STATE, 05/2001 - 08/2010
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Helped customers find specific products, answering questions and offering advice.
  • Worked closely with front-end staff to assist customers.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Managed cashier shifts and breaks.
  • Maintained work area in clean and neat manner.
  • Greeted customers promptly and responded to questions.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Counted and balanced cashier drawers.
  • Accepted merchandise returns.
  • Boosted bookings by [Number]% using detailed knowledge of facility, services and offerings when closing reservations for customers.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered telephone to provide establishment information and take party reservations.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Placed reservations through phone and email into Open table.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.

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Resume Overview

School Attended

  • CertificatensonPlaza Business Institute
  • Caliber Training Institute

Job Titles Held:

  • Facilities Coordinator/Executive Receptionist/HR Assistant
  • Executive Receptionist/Hospitality Coordinator/HR Assistant
  • Head Cashier Manager/Reservationist/Hostess Manager

Degrees

  • Ceritficate
  • Certificate

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