Facilities Coordinator resume example with 11 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Personable and meticulous leadership professional with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project and Business goals. Customer-oriented and energetic team player with expertise in customer relationship management, conflict resolution, safety protocol, software integration and time management. A dependable and courteous self-starter seeking to continue using my skills and experience to grow as a professional within a progressive organization.

  • Results-oriented
  • Quick learner
  • Time management skills
  • File/records maintenance
  • Client-focused
  • Training and development
  • Computer proficient
  • Leadership
  • Excellent communication
Work History
07/2019 to Current Facilities Coordinator Compass Group Usa Inc | Bowling Green, OH,
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Assisted Facilities Manager in all aspects of project implementation, including materials procurement, contract preparation and scheduling.
  • Served as point of contact for internal and external customers seeking support and information.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
09/2017 to 04/2018 Service Operations Manager Avnet, Inc. | Oslo, MN,
  • Managed software interfaces using Home Advisory and Excel Workbooks that proved user-friendly and simplified overall management.
  • Identified new resources within community and met with Business Owner to discuss ways to blend such capabilities with current programs.
  • Used various techniques, including cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Managed and dispatched a team of service technicians and their daily job site schedule.
  • Managed the efficiency and completion or Energy Projects.
  • Managed the efficiency and completion of Planned Maintenance Agreements monthly visits.
  • Managed daily invoicing, Accounts payable/receivable, job completion.
07/2012 to 05/2015 Northeast Region Sales Coordinator Johnson Controls Inc | City, STATE,
  • Established working relationships with sales reps and clients across the region by organizing various events.
  • Produced contracts, financial reports, letters, and proposals for sales reps and clients.
  • Compiled client profiles and entered information into the data software.
  • Ensured meetings and all related functions exceeded the sales rep and client expectation.
  • Developed, assigned and managed monthly sales quotas to regional sales managers in the Northeast.
  • Organized company files and creating a support system to decrease workload and increase productivity of account managers.
  • Maintained an extension knowledge on all current updates on the data base used by the sales reps to properly administer weekly trainings.
  • Communicated regularly with territory, regional and strategic managers for daily support and organized planning for accounts.
  • Analyzed processes previously used to send customer proposals and uncovered a more efficient method that was positively received by all involved parties.
  • Asked appropriate open-ended questions to discover prospects', needs and requirements.
  • Planned and led training sessions to promote sales team professional development and sales goal reinforcement.
  • Maintained and organized a large customer database.
  • Researched, customized and developed service proposals for clients and staff as needed.
12/2006 to 07/2012 Service Operations Agent Johnson Controls Inc | City, STATE,
  • Managed and coordinated daily schedule and dispatching for all service technicians.
  • Supported safety and quality control at daily job sites.
  • Compiled annual recommendations  for end of fiscal year budgets.
  • Answered and managed incoming and outgoing customer calls.
  • Processed Accounts receivable and accounts Payable daily.
  • Reduced overhead by taking on more responsibility with creative and administrative projects.
  • obtained signatures for financial documents and internal/external invoices.
  • Prepared subcontractor proposals, project punch lists, Bid transmittals and memorandums.
  • Processed client rebate reconciliations, reporting and check requests.
  • Processed and managed internal and external Purchase orders with material.
  • Oversaw daily office operations of 13 employees.

Expected in 2006 Bachelor of Science | Business Management Southern Connecticut State University, New Haven, CT GPA:

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Resume Overview

School Attended

  • Southern Connecticut State University

Job Titles Held:

  • Facilities Coordinator
  • Service Operations Manager
  • Northeast Region Sales Coordinator
  • Service Operations Agent


  • Bachelor of Science

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