LiveCareer-Resume

facilities coordinator resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Skilled Facilities Coordinator with talent for building relationships, directing maintenance workers and offering technical support to client and vendors. Forward-thinking problem-solver with top-notch planning and decision-making skills. Knowledgeable and experienced Facilities Coordinator familiar with different building systems and overall operations. Skilled in coordinating outside vendor support for complex services and repairs. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with the ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Hardworking and reliable with strong ability in work order and office management. Communicative and team-oriented with proficiency in IBM Maximo Asset Management. Adept at managing concurrent objectives to promote efficient and positive outcomes. Adaptable and driven with strong work ethic and ability to thrive in various settings.

Skills
  • Maintenance
  • Work orders
  • Administrative management
  • Report writing
  • Data entry
  • Scheduling and calendar management
  • Inventory and supply oversight
  • CRM and office management software
  • Accounts payable and receivable
  • Vendor relationships
  • IBM Maximo Asset Management systems
  • Microsoft Office
  • Training & Development
  • Reliable and trustworthy
  • Data management
  • Customer service
  • Clerical
  • Multitasking
  • Critical thinking
  • Coordination
  • Decision-making
Experience
Facilities Coordinator, 08/2017 to Current
CirclesSan Francisco, CA,
  • Coordinated resources and delegated assignments to maintain efficient building operations.
  • Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
  • Oversaw vendor-provided building services, including janitorial, pest control and landscaping.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Organized and maintained documents, files and records.
  • Scheduled maintenance for office equipment to keep machines operating efficiently.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Ordered office equipment and supplies after researching vendors and obtaining quotes.
Banquet Server /Banquet Bartender, 06/2016 to Current
LaborReadyCity, STATE,
  • Stocked bar with beer, wine, liquor and related supplies.
  • Prepared over 15 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 100 patrons per shift.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Captain immediately.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
Floor Manager / Hostess / Server, 04/2015 to 08/2017
Crestline Hotels & Resorts Inc.City, STATE,
  • Stayed up-to-date on extensive company products and services.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted newly seated guests quickly and efficiently.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Manager / Server, 06/2013 to 08/2017
IHOPCity, STATE,
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Calculated charges, issued table checks and collected payments from customers.
  • Worked directly with servers for more than 2 shifts during the training process.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Education and Training
Associate of Science: Biological And Physical Sciences, Expected in
CSUS - Sacramento, CA,
GPA:

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Resume Overview

School Attended

  • CSUS

Job Titles Held:

  • Facilities Coordinator
  • Banquet Server /Banquet Bartender
  • Floor Manager / Hostess / Server
  • Manager / Server

Degrees

  • Associate of Science

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