LiveCareer-Resume

Eyelash Technician resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Licensed Esthetician who uses strong business sales and customer service skills to meet spa goals and exceed client expectations. Employs extensive training and education in makeup application and skin care to accentuate the beauty of each client.
Skills
  • Facial Procedures
  • Waxing
  • Makeup Application
  • Eyelash Extensions
  • Various Body Treatments
  • Home Recommendations
Work History
07/2016 to Current
Eyelash Technician Kaiser Permanente Arlington, VA,
  • Bonded individual eyelash extensions to individual natural eyelashes with liquid adhesive using proper isolation techniques
  • Educated each customer on aftercare procedures to ensure preservation of natural eyelash health, longevity of eyelash extensions, and infection control
  • Followed safety and sanitation protocols provided by the state of Wisconsin
  • Adhered to strict scheduling guidelines
  • Scheduled client appointments
  • Acted as representative at trade shows, business luncheons, fashion shows, etc informing attendees on services provided and demonstrating services with the intention of gaining new clientele  

07/2016 to Current
Esthetician American National Insurance Company Holmes, PA,
  • Followed safety and sanitation protocols provided by the state of Wisconsin
  • Performed facials, body treatments, and waxing procedures while adhering to strict scheduling guidelines
  • Excelled in customer education, product recommendations and product sales
  • makeup application
  • provided eyelash extensions
  • laundered linens and restocked treatment rooms
  • completed ongoing trainings and  brand certifications
  • represented salon at trade shows, business luncheons, fashion shows, etc informing attendees on services provided and demonstrating services with the intention of gaining new clientele  

06/2011 to 2016
Health Insurance Agent Assurant Health City, STATE,
  • Calculated quotes and educated potential clients on insurance options.
  • Evaluated the accuracy and quality of data entered into the agency management system.
  • Calculated premiums and established payment methods for sales.
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
  • Contributed ideas and offered constructive feedback at weekly sales and training meetings.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Acted professionally and patiently when addressing negative customer feedback. Improved call center functionality and service capacity by resolving customer complaints efficiently.
  • Communicated with customers via live instant messaging, inbound and outbound calls, and e-mail  

Education
Expected in 2016
Program Diploma: Esthiology
Aveda: Institute of Beauty and Wellness - Milwaukee, WI
GPA:

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Resume Overview

School Attended

  • Aveda: Institute of Beauty and Wellness

Job Titles Held:

  • Eyelash Technician
  • Esthetician
  • Health Insurance Agent

Degrees

  • Program Diploma

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