LiveCareer-Resume

experienced road supervisor resume example with 3 years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Kansas Class B Driver's License with Passenger and Airbrake Endorsement.
Highlights
  • Customer-oriented
  • Defensive driving
  • Map reading expert
  • Air Brake Certification
  • Great attitude
  • Lifting up to 50 lbs
  • Clean DMV record
Accomplishments
  • Class B CDL Training/Air Break/Passenger Endorsement The Smith System of Defensive Driver Training program Comprehensive customer service training Extensive ongoing driver training, including in-classroom and behind-the-wheel training Veolia Transportation/Share-A-Fair Training Road Supervisor Training Full service turnkey operations ADA paratransit operations Dial-a-ride operations Flexible fixed route and route deviation Call center operations for reservations, scheduling, and dispatch Proprietary vehicle maintenance information system Coordinated transportation / brokerage Non-emergency medical transportation (NEMT).
Experience
to Experienced Road Supervisor | , ,
  • Trained in proper use of wheel chair straps and adhered to safety and hipaa policies according to OSHA standards.
  • Over 15 Years in customer service experience.
  • responsible for 40 drivers.
  • Conducted accident investigations, scheduling, manning; and customer complaints.
  • Insured that every customer was picked up on time and provided door to door service, according to company policy.
  • Experienced in performing pre and post trip inspections for maintenance and cleanliness of the vehicles.
  • Performed duties using electronic work orders, maintained trip logs.
  • Well versed with the American Disabilities Act.
  • Adapting to the safety features and equipment of the vehicle and developing complete understanding of its uses.
01/2010 to 01/2011 Bus Operator San Diego Transit Corporation | City, STATE,
  • Responsible for transporting people from one place to another for work, errands, school, or other reasons.
  • Provides rides to passengers to and from airport terminals and perspective car rental agencies.
  • I announced routes, and ensured passengers get out safely.
  • I performed pre and post trips to ensure cleanliness, safety, and sound maintenance of the equipment.
  • I maintained trip and safety logs to satisfy the requirements of Local, State, and Federal Laws.
  • Transport people from one place to another on a transit bus.
  • Drive regular routes on a schedule.
  • Drive through traffic and obey traffic laws.
  • Deal professionally with unruly passengers.
  • Stop frequently, often only a few blocks apart and when a passenger requests a stop.
  • Answer questions about schedules, routes, and transfer points.
  • Report accidents or other.
  • traffic disruptions to a central dispatcher, and follow directions when using an alternate routes.
  • Assist disabled passengers.
  • Check the bus tires, lights, and oil and do other basic maintenance.
  • Follow state and federal transit regulations.
  • Keep passengers informed of delays.
01/2008 to 01/2010 Rode Supervisor/ Paratransit Bus Operator First Transit Kansas City Municipal Airport | City, STATE,
  • Under the general supervision of the Transit Director: acts as the liaison between administration and driver staff.
  • Operates Private-owned buses; Maintains records of work performed.
  • Assists in supervising personnel which may include recommendations for hiring, performance evaluation, training, work allocation, and problem resolution.
  • Assists with organizing and conducting classroom and behind the wheel training sessions.
  • Prepares reports to management regarding driver knowledge and skills.
  • Assists in scheduling and assigning daily bus routes and drivers.
  • Assists Transit Director in resolving scheduling conflicts, investigating and resolving customer complaints; assures operating policies are followed and maintenance and repair of vehicles.
  • Assists in scheduling and assigning daily bus routes and drivers in an efficient and effective routing system; Schedules all extra trip assignments; Monitors bus assignments, driver assignments, and updates bus drivers on daily vehicle status.
  • Monitors and oversees call offs and shift changes as required.
  • Assists in resolving scheduling conflicts, no-shows and cancellations.
  • Overseen and provides input to route changes/emergency needs due to inclement weather or other situations that demand attention.
  • Responds to inquiries from both callers and visitors regarding Transit services.
  • Assists in investigating and resolving customer complaints.
  • Ensures operating policies and procedures are followed.
  • Coordinated with the garage for maintenance and repair of vehicles; monitors status of work orders.
  • Inspected vehicles for damage and compliance with safety standards; Transported vehicles for servicing; Ensured vehicles were equipped properly for special needs of clients; Observes driving skills and work habits of drivers in the field; Evaluated and trained drivers; Responded to problems in the field such as equipment failures and vehicle accidents; Updates mileage, usage, transportation, vehicle and other related reports; Updates the vehicle preventative maintenance schedule; Assists in the development of specification and purchasing process for new equipment; Performs physical inventories.
  • Supervises personnel which include recommendations for hiring, performance evaluation, training, work allocation, and problem resolution.
  • Supported the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities; Participates in the preparation of periodic scheduled and ad hoc transportation system reports; gathers data and prepares recommendations regarding system usage.
  • Completed required paperwork in a timely manner.
  • Assists with organizing and conducting classroom and behind the wheel training sessions for new hires as well as veteran drivers.
  • Prepared reports to management regarding driver knowledge and skills in the efficient, safe, and legal aspects of bus operation.
  • Prepared and maintained training records as required by law.
Education
Expected in BA | Business Administration/Human Resources National American University, , GPA:
Business Administration/Human Resources
Expected in First Transit Bus Operator Training | , , GPA:
Affiliations

Disabled Veterans of America

American Military Retirees Association

American Disabilities Association

Skills

ad, basic, clients, customer service experience, drivers, driving, features, hiring, law, legal, Director, Monitors, oil, organizing, personnel, policies, problem resolution, purchasing, routing, safety, scheduling, sound, specification, supervising, supervision, transportation

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Resume Overview

School Attended

  • National American University

Job Titles Held:

  • Experienced Road Supervisor
  • Bus Operator
  • Rode Supervisor/ Paratransit Bus Operator

Degrees

  • BA
  • First Transit Bus Operator Training

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