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Experienced Property Manager Resume Example

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EXPERIENCED PROPERTY MANAGER
Summary

Highly-qualified Human Resources professional specializing in driving company growth and productivity by sourcing best talent and establishing effective, modern workforce policies. Strong understanding of evolving industry and market demands. Offering years of expertise in benefits administration, compensation structuring and recruitment. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development. Developer of high-value, cost-effective employee benefit options.

Skills

· Administer training modules

· Budgeting

· Compliance

· Creative thinker

· Decision-making

· Excellent written and verbal communication

· Exceptional communicator

· Google workspace

· HR policies and procedures

· Negotiation

· New employee orientations

· Onboarding

· Payroll and benefits administration

· People-oriented

· Problem resolution

· Project Planning

. HIPPA Compliance

· Recruiting

· Relationship building

· Staff compensation

· Staff training and development

· Strong presentation skills

· Time management

Experience
Company Name | City, StateExperienced Property Manager12/2018 - Current
  • Manage long term and short term properties by advertising and filling vacancies, maintain safe, clean, and secure premises.
  • Utilize Airbnb, HomeAway, Booking.com and VRBO to manage online bookings; processed 20 bookings per week to achieve and maintain 95%-99% occupancy rate year-round.
  • Successfully investigate and resolve 100% daily residents issues ad concerns with excellent customer service.
  • Establish rental rates, and evaluate and recommend rental pricing strategies to maximize profitability and revenue generation.
  • Hire, train and evalue 6 staff; reservationist, maintenance specialist and housekeepers.
  • Maintain all units and homes to ensure market-readiness, coordinate teams, including janitorial, pest control, pool/hot tub specialist, to maintain property appearances and functions.
Company Name | City, StateTruck Driver Recruiter11/2019 - 12/2020
  • Conducted over 300 interviews of qualified candidates. Evaluate and make conditional job offers to those candidates who meet hiring criteria.
  • Informed candidates of the additional requirements for information and paperwork needed to continue the recruiting process.
  • Followed up via phone or written contact with all pending candidates.
  • Processed over 500 Application, along with Hire Right, PSP and qualify prospective Driver.
  • Interfaced with internal departments, coordinate candidates for Drug Screens, Physicals, Orientation.
  • Meet or exceed 15 specific weekly and monthly hiring goals.
  • Maintained superior customer service with candidates, Internal Departments and current Drivers.
Company Name | City, StateClinical Coordinator and Compliance Specialist 10/2018 - 06/2019
  • Developed and managed relationships with 20-25 facilities including hospitals, skilled nursing facilities, camps, clinics and other clinical agency sites for 1000+ nursing students to complete clinical rotations.
  • Responded to 100% student inquires via Salesforce Main-Service within 48 business hours.
  • Managed relationships with 30 clinical agency partners to ensure student and clinical site satisfaction, as well as successful clinical experiences for nursing students.
  • Coordinated and attend healthcare-related events such as annual clinical coordination meetings.
  • Compiled weekly compliance reports and contact via phone and email each non-compliant student.
  • Successfully identified and assessed concerns related to clinical experiences; facilitated appropriate intervention with faculty and Program Coordinators.
Company Name | City, StateHuman Resources Admin/Coordinator09/2014 - 09/2018
  • Explained Human Resources polices and procedure to all 1200 employees.
  • Mentored 300 staff through constructive feedback, performance assessments and professional development opportunities.
  • Managed employee contracts, onboarding, new hire orientation, training and development.
  • Managed over 1200 personnel files according to policy and federal and state law and regulations.
  • Ran over 1000 queries and reports through ADP system.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Completed all work with 99% rate of accuracy.
  • Successful Benefits and Compliance Administrator serving as liaison between employees and Health Insurance companies
  • Create job descriptions to attract a targeted pool within the market wage range.
Company Name | City, StateClinical Administrative Coordinator/Supervisor02/2005 - 10/2012
  • Interviewed applicants and made recommendations for new hires.
  • Successfully managed a team of 16 reports.
  • Interviewed over 200 patients to be used in clinical rotations and student moc interviews.
  • Successfully coordinated over 40 BLS and ACLS courses.
  • Proctored over 100 exams.
  • Successfully scheduled over 500 clinical students for clinical rotations.
  • Maintained the department library by using EOS software to check in and check out books from patrons.
  • Liaison between the hospital Medical Director and AICM and ICM employees.
  • Responsible for obtaining signatures and renewing and/or terminating contracts between the university and the clinical sites based on alignment and clinical objectives.
  • Participated and presented information for students for clinical orientation.
  • Created and attended and delivered presentations key stakeholders.
Company Name | CityAssistant Store Manager06/2004 - 12/2007
  • Recruited, hired and trained 50+ employees who demonstrate passion, dedication and added value to team.
  • Developed incentive programs to reward top performers.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Education and Training
Keller Graduate School Of Management | CityMBA in Big Data And Analytics10/2018
Keller Graduate School Of Management | CityMBA in Public Administration10/2013
Keller Graduate School Of Management | CityMBA in Health Services Administration10/2012
DeVry University School Of Management | CityBachelor of Science in Human Resources Management04/2011
Cambridge Business Institute | City, StateAssociate of Science in Marketing Management And Research02/2005
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new programs that significantly impacted efficiency and improved operations.
  • Decreased operating costs by 50% by implementing new cost control procedures.
  • Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives.
  • Developed relationships with all new clients and typically exceeded sales goals by 60%
  • Implemented new rent collection procedures, increasing rental income.
  • Led corporate training program for property manager trainees.
  • Led team to achieve benefits and hiring goals, earning recognition from upper management and financial reward.
  • Negotiated with vendors, saving the company thousand of dollars annually.
  • Recognized as Employee of the department for outstanding performance and team contributions.
  • Recognized as Staff in the Spotlight for many years.
  • Trained and mentored 150 new employees each year.
Activities and Honors
  • Dean's List as a DeVry student. Earning 4.0
  • Graduated member of the Dominica Red Cross Society 1994.
  • Participated in a customer relationship workshop conducted by Ross University School of Medicine, 2009. The purpose of the workshop was to help employees improve their customer relationship skills.
  • Recipient of Ron Taylor Awards
  • Recipient of the Award: Knowing and Growing Regional Training Workshops for Women 2005 for being the youngest member.
  • Research paper editor
  • Recipient of Thanks a million cards.
  • Recognized as Staff in the Spotlight.
  • Represented Dominica Agricultural Sector in Jamaica: Knowing and Growing Regional Training Workshops for Women 2005.
  • Volunteered in Community service in my village. Assist elderly neighbors to clean around their homes. Assist young children in reading and attempting homework assignments.
  • Online tutor
  • Medical Researcher
  • Computer Literacy Class facilitator
Certifications
  • A+ Computer Certification Program
  • Administrative professionals: Putting your best foot forward.
  • Administrative support
  • Back Safety
  • Biology and Behaviour in Psychology
  • Business Writing Skills
  • Code of conduct
  • Customer service over the phone
  • Customer Service Representative (CSR)
  • Design elements and Principles
  • Diploma in Health Studies
  • Diploma in Project Management
  • Graphic Design
  • Health and Human development
  • HIPPA Privacy Essentials
  • Introduction to Human Resources
  • Introduction to Psychology- Biology and Behavior
  • Managing Safety and Health in Schools
  • Microsoft Office Software (Word, excel, PowerPoint, Publisher, Outlook, Access)
  • Microsoft R Server
  • Protect yourself from Identity Theft
  • Responsible use of social media
  • Speaking up: Asking questions and raising concerns
  • Workstation Ergonomics and safe use of display screen equipment (DCE)
Software
  • Salesforce Main
  • Salesforce Legacy
  • Symplr
  • ACEMAPP
  • Advantage
  • Expense wire
  • IBM Cognos Analytics
  • ATS
  • Brainshark
  • Concur – Travel booking
  • Replicon
  • ICIMS
  • ADP
  • Microsoft office
  • EOS
  • Sourcing
Workshops facilitated
  • Responsible use of OneDrive
  • Responsible use of Sharepoint
  • Computer Literacy Class for all RUSM colleagues who had little or no access to a desktop and who were willing to learn how to access, read and reply to their emails
  • Computer basics I23
  • Mutual respect
  • Speak up
  • Code of conduct
  • Ethics and responsible communication
  • Not anymore
  • Customer service orientation – The “waw” factor
  • The importance of engagement
  • Training available to the security team
  • Workplace harassment
Media Appearances

Ross University donates care relief packs to TS Erika victims, DA Vibes. April 7, 2016.

Articles
  • A presentation on the current status of health sector and opportunities for investment.
  • How to improve job satisfaction.
  • How the managed care industry can be overhauled to provide a more customer – responsible product.
  • Managed care: Healthcare cost.
  • Medical errors in our delivery system.
  • The impact that people born during the baby boom era; people who are under-insured; people who are uninsured; and three major chronic healthcare concerns (diabetes, hypertension and heart diseases) will have on the recruiting and retention of healthcareprofessionals over the next 20 years.
  • The right to die.
  • Solving the Medicare crisis.
  • Management of Chronic pain in musculoskeletal injury (currently working on).
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Resume Overview

School Attended

  • Keller Graduate School Of Management
  • DeVry University School Of Management
  • Cambridge Business Institute

Job Titles Held:

  • Experienced Property Manager
  • Truck Driver Recruiter
  • Clinical Coordinator and Compliance Specialist
  • Human Resources Admin/Coordinator
  • Clinical Administrative Coordinator/Supervisor
  • Assistant Store Manager

Degrees

  • MBA in Big Data And Analytics
    MBA in Public Administration
    MBA in Health Services Administration
    Bachelor of Science in Human Resources Management
    Associate of Science in Marketing Management And Research

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