Experienced Property Manager Resume Example

Highly-qualified Human Resources professional specializing in driving company growth and productivity by sourcing best talent and establishing effective, modern workforce policies. Strong understanding of evolving industry and market demands. Offering years of expertise in benefits administration, compensation structuring and recruitment. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development. Developer of high-value, cost-effective employee benefit options.

• Consistently maintained high customer satisfaction ratings.
• Created highly effective new programs that significantly impacted efficiency and improved operations.
• Decreased operating costs by 50% by implementing new cost control procedures.
• Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives.
• Developed relationships with all new clients and typically exceeded sales goals by 60%
• Implemented new rent collection procedures, increasing rental income.
• Led corporate training program for property manager trainees.
• Led team to achieve benefits and hiring goals, earning recognition from upper management and financial reward.
• Negotiated with vendors, saving the company thousand of dollars annually.
• Recognized as Employee of the department for outstanding performance and team contributions.
• Recognized as Staff in the Spotlight for many years.
• Trained and mentored 150 new employees each year.

• Dean's List as a DeVry student. Earning 4.0
• Graduated member of the Dominica Red Cross Society 1994.
• Participated in a customer relationship workshop conducted by Ross University School of Medicine, 2009. The purpose of the workshop was to help employees improve their customer relationship skills.
• Recipient of Ron Taylor Awards
• Recipient of the Award: Knowing and Growing Regional Training Workshops for Women 2005 for being the youngest member.
• Research paper editor
• Recipient of Thanks a million cards.
• Recognized as Staff in the Spotlight.
• Represented Dominica Agricultural Sector in Jamaica: Knowing and Growing Regional Training Workshops for Women 2005.
• Volunteered in Community service in my village. Assist elderly neighbors to clean around their homes. Assist young children in reading and attempting homework assignments.
• Online tutor
• Medical Researcher
• Computer Literacy Class facilitator

• A+ Computer Certification Program
• Administrative professionals: Putting your best foot forward.
• Administrative support
• Back Safety
• Biology and Behaviour in Psychology
• Business Writing Skills
• Code of conduct
• Customer service over the phone
• Customer Service Representative (CSR)
• Design elements and Principles
• Diploma in Health Studies
• Diploma in Project Management
• Graphic Design
• Health and Human development
• HIPPA Privacy Essentials
• Introduction to Human Resources
• Introduction to Psychology- Biology and Behavior
• Managing Safety and Health in Schools
• Microsoft Office Software (Word, excel, PowerPoint, Publisher, Outlook, Access)
• Microsoft R Server
• Protect yourself from Identity Theft
• Responsible use of social media
• Speaking up: Asking questions and raising concerns
• Workstation Ergonomics and safe use of display screen equipment (DCE)

• Salesforce Main
• Salesforce Legacy
• Symplr
• ACEMAPP
• Advantage
• Expense wire
• IBM Cognos Analytics
• ATS
• Brainshark
• Concur – Travel booking
• Replicon
• ICIMS
• ADP
• Microsoft office
• EOS
• Sourcing

• Responsible use of OneDrive
• Responsible use of Sharepoint
• Computer Literacy Class for all RUSM colleagues who had little or no access to a desktop and who were willing to learn how to access, read and reply to their emails
• Computer basics I23
• Mutual respect
• Speak up
• Code of conduct
• Ethics and responsible communication
• Not anymore
• Customer service orientation – The “waw” factor
• The importance of engagement
• Training available to the security team
• Workplace harassment

Ross University donates care relief packs to TS Erika victims, DA Vibes. April 7, 2016.

• A presentation on the current status of health sector and opportunities for investment.
• How to improve job satisfaction.
• How the managed care industry can be overhauled to provide a more customer – responsible product.
• Managed care: Healthcare cost.
• Medical errors in our delivery system.
• The impact that people born during the baby boom era; people who are under-insured; people who are uninsured; and three major chronic healthcare concerns (diabetes, hypertension and heart diseases) will have on the recruiting and retention of healthcare professionals over the next 20 years.
• The right to die.
• Solving the Medicare crisis.
• Management of Chronic pain in musculoskeletal injury (currently working on).