Experienced Property Manager resume example with 14+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly-qualified Human Resources professional specializing in driving company growth and productivity by sourcing best talent and establishing effective, modern workforce policies. Strong understanding of evolving industry and market demands. Offering years of expertise in benefits administration, compensation structuring and recruitment. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development. Developer of high-value, cost-effective employee benefit options.
Skills
· Administer training modules
· Budgeting
· Compliance
· Creative thinker
· Decision-making
· Excellent written and verbal communication
· Exceptional communicator
· Google workspace
· HR policies and procedures
· Negotiation
· New employee orientations
· Onboarding
· Payroll and benefits administration
· People-oriented
· Problem resolution
· Project Planning
. HIPPA Compliance
· Recruiting
· Relationship building
· Staff compensation
· Staff training and development
· Strong presentation skills
· Time management
Experience
12/2018 to CurrentExperienced Property ManagerLincoln Property Company, Inc. | Richardson, TX,
Manage long term and short term properties by advertising and filling vacancies, maintain safe, clean, and secure premises.
Utilize Airbnb, HomeAway, Booking.com and VRBO to manage online bookings; processed 20 bookings per week to achieve and maintain 95%-99% occupancy rate year-round.
Successfully investigate and resolve 100% daily residents issues ad concerns with excellent customer service.
Establish rental rates, and evaluate and recommend rental pricing strategies to maximize profitability and revenue generation.
Hire, train and evalue 6 staff; reservationist, maintenance specialist and housekeepers.
Maintain all units and homes to ensure market-readiness, coordinate teams, including janitorial, pest control, pool/hot tub specialist, to maintain property appearances and functions.
11/2019 to 12/2020Truck Driver RecruiterThe Custom Companies, Inc. | Santa Fe Springs, CA,
Conducted over 300 interviews of qualified candidates. Evaluate and make conditional job offers to those candidates who meet hiring criteria.
Informed candidates of the additional requirements for information and paperwork needed to continue the recruiting process.
Followed up via phone or written contact with all pending candidates.
Processed over 500 Application, along with Hire Right, PSP and qualify prospective Driver.
Interfaced with internal departments, coordinate candidates for Drug Screens, Physicals, Orientation.
Meet or exceed 15 specific weekly and monthly hiring goals.
Maintained superior customer service with candidates, Internal Departments and current Drivers.
10/2018 to 06/2019Clinical Coordinator and Compliance Specialist Cycle Gear Inc. | Lenexa, KS,
Developed and managed relationships with 20-25 facilities including hospitals, skilled nursing facilities, camps, clinics and other clinical agency sites for 1000+ nursing students to complete clinical rotations.
Responded to 100% student inquires via Salesforce Main-Service within 48 business hours.
Managed relationships with 30 clinical agency partners to ensure student and clinical site satisfaction, as well as successful clinical experiences for nursing students.
Coordinated and attend healthcare-related events such as annual clinical coordination meetings.
Compiled weekly compliance reports and contact via phone and email each non-compliant student.
Successfully identified and assessed concerns related to clinical experiences; facilitated appropriate intervention with faculty and Program Coordinators.
09/2014 to 09/2018Human Resources Admin/CoordinatorRoss University School Of Medicine | City, STATE,
Explained Human Resources polices and procedure to all 1200 employees.
Mentored 300 staff through constructive feedback, performance assessments and professional development opportunities.
Managed employee contracts, onboarding, new hire orientation, training and development.
Managed over 1200 personnel files according to policy and federal and state law and regulations.
Ran over 1000 queries and reports through ADP system.
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
Completed all work with 99% rate of accuracy.
Successful Benefits and Compliance Administrator serving as liaison between employees and Health Insurance companies
Create job descriptions to attract a targeted pool within the market wage range.
02/2005 to 10/2012Clinical Administrative Coordinator/SupervisorRoss University School Of Medicine | City, STATE,
Interviewed applicants and made recommendations for new hires.
Successfully managed a team of 16 reports.
Interviewed over 200 patients to be used in clinical rotations and student moc interviews.
Successfully coordinated over 40 BLS and ACLS courses.
Proctored over 100 exams.
Successfully scheduled over 500 clinical students for clinical rotations.
Maintained the department library by using EOS software to check in and check out books from patrons.
Liaison between the hospital Medical Director and AICM and ICM employees.
Responsible for obtaining signatures and renewing and/or terminating contracts between the university and the clinical sites based on alignment and clinical objectives.
Participated and presented information for students for clinical orientation.
Created and attended and delivered presentations key stakeholders.
06/2004 to 12/2007Assistant Store ManagerDiscount Footwear | City, ,
Recruited, hired and trained 50+ employees who demonstrate passion, dedication and added value to team.
Developed incentive programs to reward top performers.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Education and Training
Expected in 10/2018MBA | Big Data And AnalyticsKeller Graduate School Of Management, Downers Grove, IL, GPA:
Expected in 10/2013MBA | Public AdministrationKeller Graduate School Of Management, Downers Grove, IL, GPA:
Expected in 10/2012MBA | Health Services AdministrationKeller Graduate School Of Management, Downers Grove, IL, GPA:
Expected in 04/2011Bachelor of Science | Human Resources ManagementDeVry University School Of Management, Downers Grove, IL, GPA:
Expected in 02/2005Associate of Science | Marketing Management And ResearchCambridge Business Institute, New York, NYGPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Created highly effective new programs that significantly impacted efficiency and improved operations.
Decreased operating costs by 50% by implementing new cost control procedures.
Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives.
Developed relationships with all new clients and typically exceeded sales goals by 60%
Implemented new rent collection procedures, increasing rental income.
Led corporate training program for property manager trainees.
Led team to achieve benefits and hiring goals, earning recognition from upper management and financial reward.
Negotiated with vendors, saving the company thousand of dollars annually.
Recognized as Employee of the department for outstanding performance and team contributions.
Recognized as Staff in the Spotlight for many years.
Trained and mentored 150 new employees each year.
Activities and Honors
Dean’s List as a DeVry student. Earning 4.0
Graduated member of the Dominica Red Cross Society 1994.
Participated in a customer relationship workshop conducted by Ross University School of Medicine, 2009. The purpose of the workshop was to help employees improve their customer relationship skills.
Recipient of Ron Taylor Awards
Recipient of the Award: Knowing and Growing Regional Training Workshops for Women 2005 for being the youngest member.
Research paper editor
Recipient of Thanks a million cards.
Recognized as Staff in the Spotlight.
Represented Dominica Agricultural Sector in Jamaica: Knowing and Growing Regional Training Workshops for Women 2005.
Volunteered in Community service in my village. Assist elderly neighbors to clean around their homes. Assist young children in reading and attempting homework assignments.
Online tutor
Medical Researcher
Computer Literacy Class facilitator
Certifications
A+ Computer Certification Program
Administrative professionals: Putting your best foot forward.
Administrative support
Back Safety
Biology and Behaviour in Psychology
Business Writing Skills
Code of conduct
Customer service over the phone
Customer Service Representative (CSR)
Design elements and Principles
Diploma in Health Studies
Diploma in Project Management
Graphic Design
Health and Human development
HIPPA Privacy Essentials
Introduction to Human Resources
Introduction to Psychology- Biology and Behavior
Managing Safety and Health in Schools
Microsoft Office Software (Word, excel, PowerPoint, Publisher, Outlook, Access)
Microsoft R Server
Protect yourself from Identity Theft
Responsible use of social media
Speaking up: Asking questions and raising concerns
Workstation Ergonomics and safe use of display screen equipment (DCE)
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