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expeditor assistant food runner resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced Expeditor/Server with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction. Using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

Skills
  • Point of Sale (POS) system operations
  • Cleaning and sanitizing methods
  • High-volume dining
  • Cash register operation
  • Payment processing
  • Cash management
  • Cash drawer balancing
  • Credit and cash transactions
  • Food presentation
  • Quality control
  • Menu offering knowledge
  • Restaurant operations
  • Multitasking
  • Critical thinking
  • Training & Development
  • Computer skills
  • Effective customer upselling
  • Safe food handling
  • Problem-solving abilities
  • Bilingual (Spanish)
Experience
Expeditor/Assistant Food Runner, 11/2019 to Current
Sessions IiSan Francisco, CA,
  • Delivered entrees to tables and made sure each guest received correct menu items.
  • Inventoried food supplies to determine needs and replenish stations.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Checked tables and refilled condiments that were running low.
  • Immediately bussed tables when guests left to prepare for next party.
  • Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Kept buffet restocked with correct food items.
  • Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
  • Communicated with seated guests for outstanding customer service.
  • Offered insight into menu items to answer customer questions.
Food Runner/Expo, 09/2018 to 08/2019
Raley's And BelairYreka, CA,
  • Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Greeted guests with friendliness and professionalism.
  • Coordinated service for food runners and other kitchen staff.
  • Stocked condiments in cooler at proper temperature, set up and replenished buffet and maintained highest sanitary standards of food preparation, transport and serving.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
  • Planned and managed customer orders, checked dishes before delivery for accuracy, presentation and temperature and coordinated delivery to tables in correct sequence.
  • Provided mentorship and guidance to new kitchen team members.
  • Offered product samples, answered questions and suggested products.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Deli Clerk, 06/2018 to 10/2018
Ymca Twin CitiesPrior Lake, MN,
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Gave exceptional customer service to all guests, including during peak business periods.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Cleaned utensils, dishes and glasses for customer use.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
Server, 07/2017 to 06/2018
Mexico RestaurantCity, STATE,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification also discontinued service to intoxicated guests.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Processed customers' payments and provided receipts.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
Education and Training
High school: , Expected in 2012
Amistad High School - Indio, CA
GPA:

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Resume Overview

School Attended

  • Amistad High School

Job Titles Held:

  • Expeditor/Assistant Food Runner
  • Food Runner/Expo
  • Deli Clerk
  • Server

Degrees

  • High school

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