Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • Poised Director with experience in developing special events and creating strategies to propel brand image.
  • Organized in coordinating events by contacting media representatives, preparing written materials, scheduling photographers, booking locations and graphic design of collateral and materials.
  • Talented leader with excellent judgment, intuition and decision-making abilities. Recognized as a focused, hardworking and successful professional with a demonstrated history in campaign development and execution.
  • Experienced professional who keeps up with tight deadlines and high-value customers. Successful at working with diverse teams to develop comprehensive approaches to marketing plans. Intelligent and insightful professional.
  • Adept at enhancing production quality with methodical and organized approach. Good recordkeeping, data entry and process management skills. Industrious, forward-thinking and fastidious about maintaining optimal standards.
  • Work Planning and Prioritization
  • Complex Problem Solving
  • Documentation and Reporting
  • Project Planning
  • Teamwork and Collaboration
  • Communications Strategy
  • Organizational Skills
  • Event Planning
  • Relationship Building
01/2020 to 01/2022
Executive Mansion Director Lindblad Expeditions Holdings Inc. Seattle, WA,
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Cultivated positive professional image by developing partnerships with media, business and community groups.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Entertained visitors and tourists with various props and signs to maximize engagement.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Coordinated vendors, timelines and budgets for events.
  • Initiated negotiations with vendors and subcontractors to meet event budget.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Hosted large groups by engaging with attendees during annual events.
  • Paid and settled vendors, venues, staff and contracted services.
  • Organized public appearances, lectures, contests and exhibits on behalf of the Governor and First Lady of Virginia.
  • Conferred with production, graphic design and web-design personnel to coordinate production of corporate communications materials.
  • Coordinated and managed event-planning logistics, budget administration and team oversight.
  • Improved results continuously by conducting thorough reviews of events' successes and failures.
06/2018 to 01/2020
Deputy Director Executive Mansion Office Of Governor Ralph S. Northam City, STATE,
  • Worked with outside entities such as the Department of General Services and Executive Protection Unit to accomplish necessary changes.
  • Authored narratives, messages and other communications materials for mass distribution as well as specialized communication for distribution to high-value accounts.
  • Directed special projects and daily operations.
  • Devised strategies to orientate, train and direct staff to achieve corporate objectives.
  • Oversaw purchasing and inventory to retain physical assets.
  • Managed schedules by completing work accurately and on time.
  • Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
  • Collaborated with marketing team to bring consistent, clear and compelling communication to internal and external audiences.
  • Handled incoming and outgoing mail, email and faxes.
  • Improved training to reduce knowledge gaps and enhance performance.
  • Monitored communications calendars and deadlines to adhere to deadlines.
  • Maintained accuracy while digitizing records, taking meeting minutes and messages and transcribing notes in updated Microsoft Office software.
  • Kept CRM tracking system of guest information for programming purposes.
09/2015 to 05/2018
Assistant Chef Executive Mansion Of Virginia City, STATE,
  • Monitored food budget and purchased supplies using allocated funds.
  • Supervised kitchen staff of 2 individuals, delivering on-the-fly training and mentoring to improve skills.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Developed administrative processes to achieve organizational objectives and improve efficiency.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Responded effectively to sensitive inquiries or complaints.
  • Managed inventory to ensure all supplies were in stock and within budget.
Education and Training
Expected in 05/2008
Bachelor of Science: Baking And Pastry Arts
Johnson & Wales University - Providence, RI
  • Summa cum laude graduate
  • Dean's List Honoree 2007, 2008
Expected in 05/2007
Associate of Science: Baking and Pastry Arts
Johnson & Wales University - Providence, RI
  • Summa cum laude graduate
  • Dean's List Honoree 2006, 2007
Activities and Honors
  • ServSafe Food Handler Certified, valid through 5/2023
  • Member, Tabernacle Child Care Center Ministry Committee, 2020 - present
  • Executive Mansion Representative, Capitol Square Preservation Council, 2020-2022
  • Liaison, Citizen's Advisory Council for Furnishing and Interpreting the Executive Mansion, 2020-2022

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    School Attended

    • Johnson & Wales University
    • Johnson & Wales University

    Job Titles Held:

    • Executive Mansion Director
    • Deputy Director Executive Mansion
    • Assistant Chef


    • Bachelor of Science
    • Associate of Science

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