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Executive Kitchen Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service. Proficient Chef skilled at sourcing best ingredients at best price and producing fast, high-quality food service.

Skills
  • Inventory Management
  • Monitoring Food Preparation
  • Investigating Complaints
  • Problem Solving
  • Money Handling
  • Front of House Management
  • Managing Deliveries
  • Portion Control
  • Quality Assurance
  • Supply Ordering and Management
  • Equipment Maintenance and Repairs
  • Relationship Building
  • Health Code Compliance
  • Labor and Overhead Cost Estimation
  • Back of House Management
  • Scheduling
  • Recruitment
Education
Kent State University Kent, OH Expected in 04/1984 Associate of Arts : Logistics Management - GPA :
Firestone High School Akron, OH Expected in 06/1981 High School Diploma : - GPA :
Work History
Ipic Entertainment - Medical Retirement
Houston, TX, 08/2018 - Current
  • This has been MY/ME job, to fix the broken person I was to the STRONG< EMPOWERED WOMAN I AM!
Newegg, Inc. - Executive Kitchen Manager
Indianapolis, IN, 06/2008 - 05/2018
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Motivated staff to perform at peak efficiency and quality.
  • Coordinated and organized all restaurant inventory.
  • Hired and managed all kitchen staff.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Purchased food and cultivated strong vendor relationships.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maximized quality assurance by completing frequent line checks.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Checked and tested foods to verify quality and temperature.
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Managed restaurant marketing, sales building and community involvement.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
Pitfire - Prep Department Manager
Costa Mesa, CA, 02/2007 - 06/2008
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
  • Communicated with managers of other departments to maintain transparency.
  • Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Saved $[amount] by implementing cost-saving initiatives that addressed long-standing problems
  • Managed team of [12-18
  • ] employees, overseeing hiring, training, and professional growth of employees
  • Collaborated with [department or management] to achieve [result]
Allsups Convience Store - Customer Service Representative
City, STATE, 12/2006 - 09/2007
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Kept front check out area clean and organized for efficient service.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Processed payments and returns with accuracy and efficiency.
  • Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Followed through with client requests to resolve problems.
  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques.
BIG Daddys Diner - Kitchen Manager
City, STATE, 10/2005 - 01/2007
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Followed operational procedures and enforced product standards, quality and consistency.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Organized stockroom for quick and safety-centered workflow and prepared for monthly company inspections.
  • Packed and unpacked shipments, collaborating with owner on discrepancies and kept precise log of receipts.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Managed restaurant marketing, sales building and community involvement.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Supported smooth front end activities through steady product flow and accurate pricing.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy
MULTI ADDRESS
CO-REDISENDSY

My home base is Cloudcroft New Mexico,

We own our retirement home here.

I also live part time in Salt Lake City Utah.

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87Good

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Kent State University
  • Firestone High School
Job Titles Held:
  • Medical Retirement
  • Executive Kitchen Manager
  • Prep Department Manager
  • Customer Service Representative
  • Kitchen Manager
Degrees
  • Associate of Arts
  • High School Diploma

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