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executive housekeeping manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Ordering and invoice generation
  • Budgeting and checkbook
  • Maintain Scheduling for both hotel employee and contract labor
  • Staff management
  • Time management
  • Chemical handling
  • Employee performance evaluations
  • Inventory Monitoring
  • Vendor relationship Management
  • SafeClaire protocols
  • Team Building
  • Task Force
  • Knowledge of Opera, GXP, Quore, Shop, Birchstreet,
Experience
Executive Housekeeping Manager, 10/2021 to Current
Concord HospitalityPittsburgh, PA,
  • Ordered supplies through approved vendors and submitted invoices for payments.
  • Conferred with staff to resolve performance and personnel problems and discuss company policies.
  • Delegated work to staff, setting priorities and goals.
  • Explained goals and expectations required of trainees.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Communicated with maintenance team on damages to repair.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
Executive Housekeeping Manager, 10/2017 to 05/2021
Concord HospitalityMiami, FL,
  • Prepared and distributed assignment sheets to assigned staff.
  • Conducted daily walk throughs and inspections of guest rooms and public spaces.
  • Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
  • Conferred with staff to resolve performance and personnel problems and discuss company policies.
  • Delegated work to staff, setting priorities and goals.
  • Explained goals and expectations required of trainees.
  • Communicated with maintenance team on damages to repair.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
Executive Housekeeping Manager, 12/2015 to 09/2017
Concord HospitalityWashington, DC,
  • Ordered supplies through approved vendors and submitted invoices for payments.
  • Conducted daily walk throughs and inspections of guest rooms and public spaces.
  • Prepared and distributed assignment sheets to assigned staff.
  • Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
  • Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
  • Conferred with staff to resolve performance and personnel problems and discuss company policies.
  • Organized supplies for use based on expected customer needs.
  • Managed team of employees, daily progress reports and overall project planning.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Delegated work to staff, setting priorities and goals.
  • Explained goals and expectations required of trainees.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Communicated with maintenance team on damages to repair.
  • Established and enforced procedures and work standards, promoting team performance and safeClaire.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
Housekeeping Supervisor, 08/2015 to 12/2015
Kintock GroupPhiladelphia, PA,
  • Supervised and supported housekeeping personnel to maximize qualiClaire of service and performance.
  • Verified each completed room against standard plans to maintain consistency.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Practiced safe work habits and wore protective safeClaire equipment.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Delegated work to staff, setting priorities and goals.
Education and Training
GED: , Expected in 09/1990 to Phoenix Christain Academy - Phoenix, AZ,
GPA:

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Resume Overview

School Attended

  • Phoenix Christain Academy

Job Titles Held:

  • Executive Housekeeping Manager
  • Executive Housekeeping Manager
  • Executive Housekeeping Manager
  • Housekeeping Supervisor

Degrees

  • GED

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