Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Industrious Housekeeper with expertise in household management and organization. Develops and executes cleaning and errand schedules to maintain order and efficiency. Dedicated professional offers strong time-management and communication skills. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Staff management
  • Chemical handling
  • Vendor relationship management
  • Safety protocols
  • Resource Allocation
  • Inventory monitoring
  • Employee performance evaluation
  • Production scheduling
  • Decision-making
  • Planning
  • Communication
  • Teambuilding
  • Customer service
  • Multitasking
  • Data management
  • Working collaboratively
Experience
01/2021 to 10/2021 Executive Housekeeping Manager Concord Hospitality | Latrobe, PA,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Conducted daily walk throughs and inspections of guest rooms and public spaces.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Ordered supplies through approved vendors and submitted invoices for payments.
  • Prepared and distributed assignment sheets to assigned staff.
  • Conferred with staff to resolve performance and personnel problems and discuss company policies.
  • Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
  • Delegated tasks for completion, performed inspections and resolved housekeeping complaints promptly.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.
  • Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Controlled full-cycle household cleaning services, including business development and client relations.
  • Inventoried room, front office and housekeeping supplies and made orders to restock.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
03/2018 to 05/2019 Housekeeping Supervisor American Addiction Centers | Brentwood, TN,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
02/2017 to 12/2018 Housekeeping Supervisor American Addiction Centers | Riverview, FL,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Organized supplies for use based on expected customer needs.
11/2010 to 01/2017 Housekeeping Supervisor American Addiction Centers | Aliso Viejo, CA,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Education and Training
Expected in 04/2006 GED | Granby High School, Norfolk, VA GPA:
Expected in | Paralegal Studies Tidewater Tech, Norfolk, VA GPA:

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Resume Overview

School Attended

  • Granby High School
  • Tidewater Tech

Job Titles Held:

  • Executive Housekeeping Manager
  • Housekeeping Supervisor
  • Housekeeping Supervisor
  • Housekeeping Supervisor

Degrees

  • GED
  • Some College (No Degree)

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