Executive Director- Resigned Personal Reasons Resume Example
I am a health care professional with longevity of 6 years at Life Care Centers of America and have numerous accomplishments at other facilities. I am driven to market key accounts, manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. I am ambitious in creating strategic alliances with organization leaders to effectively align with and support key business initiatives.
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2010 Life Care Centers of America President's Award
Operations Management:
- Managed skilled nursing facilities with over 100 employees
- Managed to increase customer base by over 50% in struggling facilities
- Handled all functions related to the facility's operations
- Increased cost-effectiveness by 60% through compliance
enforcement and implementation of a rigorous quality control
system.
Human Resources
- Reduced employee turnover by 20%
Business Development:
- Successfully grew business by developing strategic marketing and sales plans. Focus on key accounts and develop relationships
- Launched aggressive growth plans that helped increase customer base by 20-60%.
- Lead sales integration by actively marketing high profile account executives
Project Management:
- Initiated "Back to home Program" which resulted in an increase in customer base. Developed trust and participation from key accounts.
- Evaluated return-on-investment and profit-loss projections.
- Managed accounting operations, accounting close, account reporting and reconciliations.
- Coordinated all department functions for team of 100 employees.
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Active Marketing with key accounts throughout Tucson area
- Developed strategic marketing communication programs and utilized a combination of traditional and social media to enhance sales.
- Developed relationships with community accounts to include hospitals, physicians, and insurance groups.
- Exceeded sales revenues by 70%
- increased customer base from 60% occupancy to 88% in 90 days
- Doubled Medicare census in 90 days
- Responsible for directing, coordinating, controlling and positively impacting all aspects of the operating functions, budgets and processes for the skilled nursing facility and assisted living facility.
- Responsible for identifying key personnel within target accounts to promote future business for the skilled nursing and assisted living facility.
- Managed 42 units in the assisted living facility
- Directed, coordinated, and positively impacting all aspects of the operating functions, budgets and processes.
- Positively impacting "at risk" buildings financially and clinically.
- Developed internal, executive, and employee communication strategies to increase customer base and promote a positive reputation to our key sales accounts.
- Developed and implement a sales/marketing plan and lead the facility in increasing customer base in 6 months from 70% occupancy to 98% occupancy with a quality mix of 56%
- Responsible for effectively working across a multifunctioned environment.
- Efficiently provided services that exceeded customer expectations and improve clinical and financial operations. Increased budgeted operating margin variance to a positive variance in all buildings.
- Developed and implemented a sales/marketing plan and lead the facility in increasing customer base.
- Foster positive work relationships among all employees and continue to have zero agency use in facility.
- Act in accordance with the facility's vision, mission and philosophy statements.
City, State, USHealth care Administration
Masters
City, State, USBusiness Administration
Bachelors
Arizona State Licensed Skilled Nursing Administrator
Healthcare: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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Resume Overview
School Attended
- University of Phoenix
Job Titles Held:
- Executive Director- Resigned Personal Reasons
- Executive Director- Resigned- Recruited
- Sr. Executive Director- Resigned- Recruited
- Executive Director
Degrees
- Health care Administration Masters
Business Administration Bachelors
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