Highly motivated and driven Executive Director successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations, customer care, team development and revenue growth. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
- Designed and implemented new intake processes for home dialysis. Spear-headed corporate team in the roll out to national markets as an adopted process and new procedure.
- Spoke on behalf of the Cincinnati's National Kidney Walk as a patient advocate and educator of renal disease.
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