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Executive Director of Operations Resume Example

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EXECUTIVE DIRECTOR OF OPERATIONS
Skills
  • Decision-making
  • Staff development
  • Corporate administration
  • Cross-functional team management
  • Employee development
  • Customer retention
  • Recruiting and hiring
  • Performance improvements
  • Schedule management
  • Profit and loss accountability
  • Supervision and training
  • Sound judgment
  • Purchasing and planning
  • Organizational leadership
  • P&L responsibility
  • New business development
  • Communication
  • Proficient in Microsoft Word
Education and Training
Associate of Arts - Interior Design
New York School Of Interior DesignNew York, NY
12/2019
Yoga Instructor
Baron Baptist Yoga Teacher Training New Orleans , LA
Summary

Retail management professional proficient in managing multiple simultaneous tasks. Motivational leader with self-directed nature and key strengths in financial administration, scheduling and training.

Seasoned retail management professional with career history built on strong interpersonal, planning and problem-solving abilities. Driven leader and program manager with key abilities in marketing, merchandising and sales planning. Seeking Kid's Department Manager position with growth-oriented company.

Responsive team leader with strong HR background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Diligent Executive Retail Management with over 25 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Experience
Executive Director of OperationsDressed Nola Rentals,LLC | New Orleans , LA12/2018 - Current
  • Spearheaded business initiatives securing multiple multi-year contracts.
  • Optimized sales and reduced overhead costs resulting in increased profitability.
  • Maintained productive relationships and communication channels across organization.
  • Increased brand awareness by integrating brand development strategies into business model.
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
  • Promoted development of technology to produce roadmap of internet based, cost effective resources.
  • Utilized effective communication and active listening to meet customer service standards.
Create & Explorer Children Musueum CEO | Aiken, SC06/2012 - 07/2015
  • Children Museum Collaborated with community agencies and city departments to create youth program opportunities.
  • Contributed ideas during strategic and conceptual brainstorming sessions.
  • Produced over 45 original concepts with help of computer programs and hand drawings in 2012.
  • Followed corporate brand guidelines to enable brand consistency across campaigns and marketing programs.
  • Collaborated with team of designers to offer improvements and direction on others' projects.
  • Contributed to development, planning and completion of project initiatives.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Participated in several professional workshops, meetings, and conferences for Museum design.
  • Participated in several professional workshops, meetings, and conferences for Association of Children's Museum's.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Executive Retail Manger BCBG Max Azria Group LLC | New York , NY01/2005 - 08/2007
  • Monitored store inventory levels and assessed cash and operations reports, implementing changes to bolster efficiency.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Contributed to positive store appearance through regular folding and organizing of racks.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Featured product promotions to reflect special deals.
  • Created merchandise displays based on planogram.
  • Recommended merchandise to customers based on needs and preferences.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
Senior Retail BuyerNola's Boutique | New York, NY08/2000 - 07/2005
  • Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
  • Assisted with staff development by implementing effective, hands-on training programs for new employees, maximizing performance and engagement from day one.
  • Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
  • Examined, selected, ordered and purchased merchandise consistent with specification requirements and other factors such as environmental soundness.
  • Made 6 annual buying trips to preview new items and make purchases.
  • Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
  • Created agendas and communication materials for team meetings.
  • Managed $70,000 a season budget for products, apparel and accessories for Nola's Boutique.
  • Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low.
Hobbies
  • Yoga
  • Writing
  • Foodie
  • Fashion
  • Photography
  • Styling
  • Organization Events
  • Website designer
  • Author
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Resume Overview

Companies Worked For:

  • Dressed Nola Rentals,LLC
  • CEO
  • BCBG Max Azria Group LLC
  • Nola's Boutique

School Attended

  • New York School Of Interior Design
  • Baron Baptist Yoga Teacher Training

Job Titles Held:

  • Executive Director of Operations
  • Create & Explorer Children Musueum
  • Executive Retail Manger
  • Senior Retail Buyer

Degrees

  • Associate of Arts - Interior Design
    Yoga Instructor

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