executive director health human services resume example with 12+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Executive Profile
Visionary Tribal Health Executive Director with solid experience managing all levels of multiple projects including budgeting and administration of numerous programs under the Tribal Health Organization  Accomplished Executive with demonstrated ability to deliver mission-critical results.
Skill Highlights
  • Project management
  • Leadership/communication skills
  • Budgeting expertise
  • Contract Negotiations
  • Administrative Skills
  • Knowledgeable in P.L. 93-638 I.H.S. contracts
  • Negotiations expert
  • Health policy
  • Employee relations
  • Self-motivated
  • Team Player
  • Fast Learner
  • Excellent working relationship with Federal, State, and Tribal organizations 
Guilford College Greensboro, NC Expected in 2003 : Exercise & Sports Sudies - GPA :
  • Minor in Art
  • President of the Native American Club 2001
  • Bonner Scholar recipient
  • Kellogg Scholar recipient
  • selected to study abroad in France
  • Selected to be on the Presidents student recruitment team
  • intermural 3-on-3 basketball champions ​
University of Montana Missoula, MT Expected in 2002 : Health & Human Performance - GPA : Took 1 semester at U of M to network for Masters Degree purposes
Little Big Horn College Crow Agency, MT Expected in 1998 : General Studies - GPA : went to LBHC for 1 year before transferring to Guilford College in Greensboro NC
IHS Executive Leadership Development Denver , CO Expected in 2008 : - GPA : I.H.S. executive leadership development training was a 3 part training. The objective of the program was to enhance individuals knowledge and skill set and to develop and prepare the individual for executive positions in the workforce.
The Association of American Indian Physicians Oklahoma City, OK Expected in 2007 Certificate : Diabetes Coalition Affiliate - GPA : Awarded Certificate of Excellence for leadership and dedication to diabetes awareness and prevention in recognition for my partnership with the Association of American Indian Physicians/National Diabetes Education Program and outstanding efforts to educate the American Indian community.
Cooper Institute Dallas, TX Expected in 2005 : Physical Fitness Instructor - GPA :
Became a Certified Physical Fitness Instructor for our program. The program was a week long fast track intensive course that allowed me to implement individualized personal fitness programs tailored to the individual needs. The goal was to enhance our Diabetes Program to incorporate a fitness aspect to combat the diabetes epidemic, to train staff on how to accomplish this, and to report measurable data to the funding source.
Gary Wabaunsee- Former CEO of the Crow Hospital, (520) 955-1279
Lesa Evers- MTDPHHS Tribal Relations Manager, (XXX) 461-7010
Shawn Back Bone- Vice Secretary Crow Tribe of Indians (XXX) 839-4719
Core Accomplishments
Project Management:
  • Initiated successful proposals to Indian Health Services for programs that the tribe could run and operate under Public Law 93-638 Indian Self Determination Education & Assistance Act which resulted in increased funding to the department through 3rd party billing.
  • Developed, Implemented, and Managed new Scopes Of Works (SOW) for our Health Contracts. Each one of them were outdated and did not correctly show what the programs were doing, which was part of a compliance issue.
  • Developed, Introduced and Directed new positions within the department to enhance our services to health care.
  • Negotiated on behalf of the tribe on various aspects of funding with the State of Montana DPHHS and Indian Health Services.
  • Spearheaded the Crow Tribes efforts to pursue a bottled water project using the Madison Aquifer to diversify the tribes dependence on coal.
  • Co-spearheaded the tribes efforts to open a receiving home for single addicted mothers.
Operations Management:
  • Managed a Tribal Health department Budget of almost $7.5 million.
  • As Department Head, oversaw 21 programs under the Health Department umbrella, 10 immediate directors, 100 + employees.
  • Handled all functions related to Health Administration Department and delegated authority to directors on day-to-day operation.
Staff Development:
  • Launched well-received program of professional development courses for all staff and director specific training.
  • Worked with Personnel and Executive Leadership to ensure that each position was filled with qualified individuals for what the position needed. Made sure our directors were well educated with experience to ensure programs operated sufficiently.

Professional Experience
Crow Tribal Health Department - Executive Director Health & Human Services
City, STATE, 11/2012 - 2017
P.L. 93-638 contracts taken back by the tribe:
  • Long Term Care: Brought in an additional 1.1 million a year to our Nursing home facility and eliminated the tribal subsidiary to the facility in the amount of $250,000 a year.
  • Health Education: A fairly new program that was executed and given to the tribe in Mid October 2016. Plan was to hire 1 clinical nurse and 1 BSN and integrate the program with our other health programs to improve access to health care and maximize 3rd party revenue.
  • Future plans included: We were in the process of a possible proposal for the Crow Tribe to operate and manage the Pryor Clinic from I.H.S., a Possible proposal for Mental Health from I.H.S. and working to open a receiving home on the tribe that centered around Meth addicted mothers reclaiming their lives and children.
  •  Successfully negotiated with MT DPHHS Medicaid director to increase our Nursing Home's reimbursement rate from $161 per patient/per day to $389 per patient/per day in 2014. With I.H.S. inflation over the past 2 years, the rate is now $428 per patient/per day.
  • Spearheaded our Diabetes program to increase funding from $890,000 a year to $1.4 million a year.
  • Part of a 4 person team to successfully build a one-of-a-kind project in Indian country, Apsaalooke Warriors Apartments (AWA). the purpose of the AWA project was to provide housing apartments to homeless veterans living on the reservations that centered around services provided. The role of the health department was to commit staff and resources to bring health services to the tenants in whatever they needed, substance abuse, mental health, health education classes etc.
  • Worked exclusively with the Billings Area Office (BAO)and Crow Service Unit (CSU) CEO to improve and increase access to healthcare for the Crow members.
  • Brought back Diabetes clinic to the CSU by committing our diabetes program to the cause.
  • Established a functioning Health Board for program oversight related to Indian Health Services Issues.
  • within the first 6 months on the job, brought several of our health programs from a red flagged Non-compliant status to Compliant.
  • Was part of a group of Health leaders that meet with the Governor regarding a state wide study that said Native American males live 20 years younger than the Caucasian counterpart as well as Native American Women live 18 yrs younger than their Caucasian counterpart. with these discussions with the Governor, the Office of American Indian Health was formed to address the health disparities in Indian country.
  • Was part of a group of Health Leaders that essentially formed the Montana Indian Health Leaders Coalition.
  • February 2016, was asked to spearhead the Crow Tribes bottled water project and move forward with the vision and goals of the project to make it a reality. During this time we secured a $50,000 grant from the state to implement a feasibility study. Worked with Native American Development Corporation to assist us in submitting successful feasibility study to the state for approval. a Business Plan was to follow for submission by Jan 31st 2017.

Christian Relief Services - Crow Reservation Field Office Warehouse Manager
City, STATE, 05/2010 - 11/2012
Managed the Warehouse operations for a non-profit organization located in Garryowen Montana, The Centerpole Foundation. Organized the delivery of goods to the Foundation from various vendors. Organized community events directed at youth and the children such as Basketball clinics, toy drives and educational presentations.
Also managed the food bank and community giveaways such as Thanksgiving meal boxes and Turkeys, Christmas Meal boxes, Christmas toys for the less fortunate community kids.
Crow Tribe Of Indians - Diabetes Program Coordinator/Manager
City, STATE, 03/2004 - 2010
Managed the Crow Tribal Special Diabetes Program (SDPI) and changed the program initiatives from primarily an outreach program with an emphasis on heart health and cardio to a semi clinical based outreach program with a full fitness program.
  • Assisted in a 3-way approach with 3 different reservation to get funded for a competitive Cardiovascular Disease Project.
  • Worked with University of Montana to initiate a juvenile diabetes curriculum. Was listed as a Project partner for the final submission to the Center for Disease Control for funding. project consisted of a 2 phase project. 1st phase was a 2 year study gathering data related to juvenile diabetes symptoms among the reservation youth and develop a curriculum for education to the youth. The 2nd phase a full 5 year implementation of the curriculum and data collection.
  • Became a Diabetes Program Affiliate with the Association of American Indian Physicians National Diabetes education team. Only 8 individuals were selected.
  • Increased our funding and expanded the program from an 8 person team to a team of 22 employees with 2 fitness centers on the reservation.
  • Organized and implemented the first annual Heart of the Crow County walk which is now a huge annual event.
  • Trained fitness staff to screen high risk patients and monitor them while on a individualized workout plan. Also trained staff to implement individual personal workout plans, monitor success, and report data.
  • Reported data to the funding agency and wrote the continuation grant for the tribe.

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Resume Overview

School Attended

  • Guilford College
  • University of Montana
  • Little Big Horn College
  • IHS Executive Leadership Development
  • The Association of American Indian Physicians
  • Cooper Institute

Job Titles Held:

  • Executive Director Health & Human Services
  • Crow Reservation Field Office Warehouse Manager
  • Diabetes Program Coordinator/Manager


  • Certificate

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