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executive director resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Community oriented, approachable, outgoing, adaptable and flexible.
  • Leadership, People Development and Stakeholder relations
  • Annual and Strategic Planning and Fundraising
  • Employee Motivation and Performance
  • Child Advocacy
  • Program Administration, Policy and Procedure Adherence
  • Budgeting, Financial Management and Operational Efficiency
Work History
01/2020 to Current
Executive Director Onward Behavioral Health Phillipsburg, NJ,
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability of the program goals.
  • Devleoped strategic improvements to enhance operational and organizational efficiencies.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Writing of all grant applications and insure information for accuracy prior to submission.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Prioritized and allocated valuable resources to meet business targets.
  • Interview, supervise and motivate 5 staff members to achieve optimal productivity.
06/2019 to 12/2019
Vice President, Branch Operations Onward Behavioral Health Richmond, VA,
  • Trained employees on proper procedures and strategies to improve productivity.
  • Maintained branch files for major accounts, investments and employees.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Increased company growth through collaboration with sales and marketing departments.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Created and made appropriate documentation for annual budgets and senior leadership goals.
11/2011 to 06/2019
Executive Director Stephenville Education Foundation City, STATE,
  • Responsible for the planning, development, administration and implementation of a comprehensive development program that provided financial assistance to Stephenville ISD.
  • Coordinated and wrote grant request for funding.
  • Coordinated and oversaw all major events, development of annual goals, action plans and budgets.
  • Planning and execution of all fundraising activities, communication and relationship building with the community.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate public.
  • Spearheaded successful business development initiatives aligned with strategy and core competencies.
  • Prioritized and allocated valuable resources to meet business targets.
  • Updated and maintained membership database on consistent basis.
05/1988 to 11/2011
Vice President - Retail Operations First Financial Bank City, STATE,
  • Managed team of 22 professionals.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Expected in to to
Bachelor of Science: Human Sciences And Business Management
Tarleton State University - Stephenville, Texas,
GPA:

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Resume Overview

School Attended

  • Tarleton State University

Job Titles Held:

  • Executive Director
  • Vice President, Branch Operations
  • Executive Director
  • Vice President - Retail Operations

Degrees

  • Bachelor of Science

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