executive director resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

I am a compassionate, highly skilled professional with more than 29 years of experience in leadership, nursing management, and health care administration for both home health and hospice services. I am skilled in hospice care, hospice management, hospital critical care, emergency department, intensive care, mobile intensive care units, and flight nursing services.

  • 10 years experience with Home Care Home Base computer system which includes the field tablet and back office computer system.
  • Excellent leadership and communication skills.
  • Experienced educator for all disciplines of Hospice staff; including, community educator for facilities such as nursing homes, hospitals and physicians’ offices.
  • Professional Nurse with Wound Care Certification.
  • Strong advocate for clinical excellence, teamwork and support of the interdisciplinary team.
  • Excellent organizational skills.
  • Advocate and expert in Hospice Care.
  • Operational Analysis
  • Employee Motivation and Performance
  • Executive Leadership
  • Strategic Planning
Work History
02/2015 to 10/2022 Executive Director Radiant Senior Living | Portland, OR,
  • Ensuring the effective management of the day-to-day hospice operations through supervision of the entire clinical team.
  • Supervising and participating in the hospice admission process from start to finish (Intake, HCHB workflow, billing, clinical admits, scheduling the IDG team and follow-up visits; as well as, coordinating care with physicians).
  • Participating and supervising the IDG process (including but not limited to, preparation, scheduling, planning and coordinating of care with the IDG).
  • Managing and processing all billing claims in HCHB. Continuing to work in the field as a RN Case Manager and RN On-Call nurse for the Branch.
  • Proficient in all aspects of HCHB, including “HIS” Reporting methods, running reports and CTI meeting prep; as well as, preparing and submitting QAPI data.
  • Ensuring branch compliance as it relates to all State, Federal and CHAP regulations.
  • Working closely with human resources and the business development team to ensure positive employee and patient outcomes.
  • Training, educating, and mentoring all new employees to ensure clinical excellence and excellent customer service.
  • Dedicated and committed to the values, philosophy and mission statement of Accent Care, Inc.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
10/2012 to 10/2014 Lead Supervisor/Preceptor/RN Case Manager Accent Care Hospice | City, STATE,
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
01/2004 to 10/2012 Lead Supervisor/Preceptor Gentiva Hospice | City, STATE,
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Trained employees to develop new team leads for hospice department needs.
  • Coordinated supervisory assignments to maintain strong front-line leadership over hospice operations.
  • Learned every team member's role to offer skilled backup during shortages and high-volume periods.
01/1993 to 01/2004 Supervisor/Preceptor Home Choice | City, STATE,
  • Oversaw work of nursing student technicians and externs to educate them on proper procedures and how to prioritize care tasks.
  • Precepted new physician assistants, mid-level providers, nurse practitioners, and nurses following established standards of practice and organizational policies.
  • Met with students one-on-one to design learning plans and discuss projects.
  • Lectured about homecare.
Expected in 2006 Bachelor of Science | Nursing University of Phoenix, San Diego, CA, GPA:
Expected in 1992 Associate of Science | Registered Nurse Imperial Valley College, Imperial, CA GPA:
Expected in 1985 Mobile Intensive Care Paramedic | University California San Diego College, San Diego, GPA:
Expected in 1983 Emergency Medical Technician | Imperial Valley College, Imperial, California, GPA:
Expected in 1981 High School Diploma | Garfield High School, East Los Angeles, GPA:
  • Registered Nursing License expires Sept 2024
  • Wound Care Certified 2006, to present
  • Basic Life Support (CPR), 1982 – Present
  • Advanced Trauma Life Support (ATLS), 1985- 2000
  • Advanced Critical Life Support (ACLS), 1985-2000
  • Pediatric Advanced Life Support (PALS), 1985-2000
  • Mobile Intensive Care Paramedic (MICP), 1985-2000
  • Mobile Intensive Care Nurse (MICN), 1994-2000
  • Trauma Nurse Core Curriculum (TNCC), 1994-2000
Native or Bilingual

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Resume Overview

School Attended

  • University of Phoenix
  • Imperial Valley College
  • University California San Diego College
  • Imperial Valley College
  • Garfield High School

Job Titles Held:

  • Executive Director
  • Lead Supervisor/Preceptor/RN Case Manager
  • Lead Supervisor/Preceptor
  • Supervisor/Preceptor


  • Bachelor of Science
  • Associate of Science
  • Mobile Intensive Care Paramedic
  • Emergency Medical Technician
  • High School Diploma

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