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Executive Director Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about driving success of serving each family and child to the highest standards of performance without expensive duplication or overlap. Theses services are accessible throughout the county.

Driven and focused Public Service Executive Director with excellent communication skills. Highly experienced in grant writing and event planning. Excellent record of financial management for community-driven organizations.

Multi-talented managed to be Executive Director as well as, carry a case load of atleast 25 families while also contiuning to serve as Multi System Youth Coordinator. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Team Oversight
  • Policy and Procedure Adherence
  • Marketing
  • Onsite facility tours
  • Client needs assessments
  • Program development
  • Problem resolution
  • Business operations
  • Operational improvement
  • Supervision
  • Customer service
  • Report Compilation
  • Performance Feedback
  • Interviewing skills
  • Data Analysis
  • Written and verbal communication
  • MS Office
  • Team management
  • Process improvement
  • Project organization
  • Relationship development
Work History
09/2019 to 09/2020 Executive Director Providence Health & Services | Canyon Country, CA,
  • Coordinated and implemented effective training for many community agencies and their employees in the social services fields; County Commissioners, City Mayor, Juvenile Court, Board of DD, all local schools and their Superintedents and other staff members, Directors and staff in different mental health agencies. I worked closely with Family and Children First Councils State Director and her staff. I worked as the liason between Coshocton County agencies and the State Officials to include Governor Mike DeWine.
  • Devised new promotional approaches to boost family reunifications. These families did not have their children in their custody, but I managed the staff on helping to improve their family functioning. Our goal was to help keep families together and eliminate child abuse and teach families healthy ways of loving one another.
  • Coordinated and implemented effective training for over [Number] [Type] professionals to improve [Type] processes.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations. I was one of 88 Executive Directors for Family and Children First Council. There is 88 counties in Ohio and the State mandates atleast one Director from each county to represent The Governors Plans for Families in Ohio.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning. As a commuity, several Directors and Coordinators came together to create a Shared PLan that becomes a legal document and submitted to the state. Coshocton County chose to put our focus on Trauma Informed Care.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
  • Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
  • Provided exceptional services including counseling, case management, education and job training to diverse client base. I mostly worked with high risk youth involved in juvenile court. I linked them with any resources we had in Ohio for them.
  • Provided exceptional services including counseling, case management, education and job training to diverse client base.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing. Mostly worked on a State Fiscal Year Budget.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Implemented team plans, clarified roles of members and introduced new processes to boost quality across all services FCFC offered locally and at state level.
  • Implemented [Type] team plan, clarified roles of members and introduced new processes to boost quality across all departments.
  • Established new customer service and problem resolution processes to improve client satisfaction rates.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
  • Supervised writing of all grant applications and checked information for accuracy prior to submission.
  • Increased employee retention through improvements in leadership and development. My FCFC staff was small, and I looked for every opportunity to guide them with new ideas that helped them continue to improve on their work duties.
  • Increased employee retention [Number]% through improvements in leadership and development.
  • Prioritized and allocated valuable resources to meet business targets. FCFC is the liason for all state and county agencies with resources.
  • Prioritized and allocated valuable resources to meet business targets.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Created promotional materials and provided insightful information to social media, websites and print media to educate public.
  • Managed teams of several professionals focused on improving the lives of the citizens in Coshocton County.
  • Managed teams of [Number] professionals focused on improving [Type] initiatives.
  • Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
  • Recruited new members by networking at community events and distributing promotional materials to attendees.
  • Promoted mission of organization via successful community outreach and marketing strategies.
  • Orchestrated positive media coverage and stakeholder relations as public face of Coshocton County Family and Children First Council.
  • Orchestrated positive media coverage and stakeholder relations as public face of [Type] company.
  • Gathered, analyzed and compiled data into reports to be distributed to appropriate personnel.
  • Incorporated business development initiatives to bring in new clients and boost profits. Created contracts with many of the local county agencies to provide high fidelity wraparound treatment services, services coordination, parent education, parent coaching and helping to reunify families.
  • Incorporated business development initiatives to bring in new clients and boost profits.
  • Introduced new matrix organizational plan with clear roles and responsibilities to enhance processes while ensuring quality and regulatory compliance.
  • Established personnel performance metrics to encourage efforts toward common goals.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Met with FCFC Executive Council and provided staff support to attain organizational goals.
  • Co-faciltated several initiatives, where we worked together as teams by sourcing well-qualified employees using new recruitment strategy.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Updated and maintained membership database on consistent basis.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability.
  • Rolled out new Trauma Informed Care services to meet client needs and enhance revenue.
  • Rolled out new [Type] services to meet client needs and enhance revenue.
07/2008 to 09/2019 Multi-System Youth Coordinator City Of Miami Beach | Miami Beach, FL,
  • Taught and counseled youth ages 0 to 22
  • Scheduled and managed teams of youth volunteers.
  • Supervised activities and events, including field trips , ensuring everyone's protection.
  • Conducted assessments to determine types of services individuals required.
  • Taught life skills and life coaching courses to multi sysytem youth students using Conscious Discipline, The Nurturing Pareting Program, and ABC Magic curriculum.
  • Created safe and positive environment conducive to learning and activities.
  • Built lasting relationships with youth and parents or guardians through Engagement and Trust.
  • Shared valuable life experiences with youths aged 13 to 22 to promote positive self-esteem and improve social skills.
  • Planned weekly groups as well as special events.
  • Adapted learning environments to support needs of children with special learning requirements.
  • Prepared, coordinated and distributed information about yearly schedule of activities and classes.
  • Directed pre-school, toddler and infant services to provide comprehensive family support.
  • Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
  • Kept program children safe and secure at all times with proactive monitoring strategies.
02/2004 to 06/2008 Case Worker II Self Contractor Through Coshocton County JFS | City, STATE,
  • Worked with children diagnosed with emotional, mental and behavioral disorders and delivered high-quality case management and therapy to patients.
  • Participated in court proceedings by making recommendations for permanency planning and providing expert testimony.
  • Determined clients eligibility and suitability for programs by performing intake interviews, including bio-psycho-social assessments.
  • Developed relationships with juveniles aged out of foster care system and assisted in finding permanent housing through Section 8 programs.
  • Screened, interviewed and selected foster parents.
  • Documented all progress in treatment plans, educational and recreational activities and maintained updated case records.
  • Performed case management functions, including discharge planning, placement monitoring and crisis intervention.
  • Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
  • Facilitated distribution of educational materials and other information on various topics, including subject such as Parent Education and Life Skills.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Created treatment or service plan meeting each client's individualized needs.
  • Supervised counseling and supportive services provided to clients and assessed needs of foster children placed in foster families and boarding homes.
  • Maintained high level of confidentiality in all client cases, following strict guidelines and recommendations.
  • Coordinated discharge of clients with outside healthcare resources and formulated individualized service plans with both long-term and short-term goals.
  • Supervised overall client services and acted as liaison between clients, caregivers and service providers.
  • Offered support and direction to families and coordinated with court system and other community agencies for treatment.
  • Provided crisis intervention and case management services to child, family and legal guardians.
  • Monitored protection and stabilization of children and families.
  • Coordinated with courts and community agencies for supportive services.
  • Developed, implemented and documented status of children's health and wellbeing.
  • Reunited families and facilitated foster and kinship adoptions.
Education
Expected in 05/1993 High School Diploma | River View High School, , GPA:

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Resume Strength

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  • Measurable Results
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Resume Overview

School Attended
  • River View High School
Job Titles Held:
  • Executive Director
  • Multi-System Youth Coordinator
  • Case Worker II
Degrees
  • High School Diploma

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