executive director resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Versatile Executive Director focused on promoting company mission and increasing effectiveness of key programs. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and fund raising strategies. Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Skills
Member Databases
Policy and Procedure Adherence
Strategic Planning
Business administration
Board Of Directors Support
Non-Profit Management
Nonprofit Marketing
Non-Profit Organization Funding
Vendor relations
Report Compilation
Work History
02/2005 to 07/2020
Executive Director Shipley Energy – Camp Hill, PA,
Identify and inform Executive Committee of internal and external issues that affect Society of Practitioners.
Professional adviser for Officers on all aspects of organization's activities.
Foster effective team work between Officers and Executive Director.
Spokesperson for Society of Practitioners.
Conduct official correspondence on behalf of Executive Committee.
Developed operational plan which incorporates goals and objectives that work towards strategic direction of Society of Practitioners.
Oversee efficient and effective day-to-day operation.
Review existing policies annually and recommend changes as appropriate.
Provide support to Executive Committee by preparing meeting agenda and supporting materials.
Oversee logistics of yearly meeting, guest speakers and annual professional recognition dinner.
Updated and maintained 500 membership database on consistent basis.
Created promotional materials and provided insightful information to social media, websites and print media to promote and increase membership.
08/2000 to 01/2005
Manager Medical Office Lrghealthcare – Belmont, NH,
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Entered procedure codes and diagnosis codes into medical billing software.
Scheduled surgeries for procedural cardiologist and booked operating rooms.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Scheduled, rescheduled and handled cancelled appointments for patients.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Accurately collected personal, billing and medical details for 15 patients per day.
12/1997 to 07/2000
Medical Office SecretaryConcentra – Boulder, CO,
Coordinated patients - National Emphysema Treatment Trial Research Group. Randomized Trial Comparing Lung-Volume–Reduction Surgery with Medical Therapy for Severe Emphysema.
Followed strict National Institute of Health guidelines for study patients.
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Coordinated front office duties, including customer service, patient scheduling and billing.
Organized paperwork such as charts and reports for office and patient needs.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Maintained current and accurate medical records for over 500 clinical trail patients.
Obtained necessary information to facilitate assessment or admission process for patients randomized to surgery or medical treatment in clinical trial.
Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Education
Expected in to to
B.A: Psychology State University Of New York - Oneonta, NY, GPA:
Expected in to to
A.A.S: Fisheries and Wildlife State University Of New York - Cobleskill, NY GPA:
Expected in to to
: Environmental Studies and Psychology University of Alaska - Fairbanks, AK GPA:
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