executive director resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Forward-thinking Executive Director with 32 years of U.S. renal community accomplishment. Articulate and personable leader with strong program management, strategic planning, and operational oversight abilities. Deep understanding of the kidney patient emotional and physical experience from stages 1 to 5 CKD, including all treatment modalities, and ability to synthesize research results into plain language educational materials that offer patients vital hope.

  • Strategic Planning and Execution
  • Complex Problem Solving
  • Industry Expertise
  • Effective Communicator and Public Speaker
  • Innovative and Visionary
Executive Director, 2/1/01 to Present
Shipley EnergyChambersburg, PA,

Identify & pursue opportunities for research, outreach, and development of evidence-based educational materials to support improved outcomes in chronic kidney disease. Subject matter expert in patient self-management, home dialysis, health-related quality of life, person-centered care, shared decision-making, and plain language patient education. Supervise an in-house staff of seven plus associates. Direct the Life Options Rehabilitation Program, Kidney School, and Home Dialysis Central; manage research and dissemination; write and edit educational materials; conceive and develop clinical tools; build liaisons with other community organizations; and secure funding support.

Senior Project Manager, 8/5/96 to 9/21/01
FedexMoreno Valley, CA,

Manage teams of staff and associates to complete a variety of multimedia patient education projects.

Senior Medical Writer, 5/27/89 to 8/4/96
ParexelNational City, CA,

Research, write, edit, field test, and develop patient education materials and manage projects: peer-review and trade journal articles, manuals, presentations, etc.

Education and Training
Bachelor of Arts: Psychology, History of Medicine, Expected in 05/1982 to University of Wisconsin - Madison,
  • Cum laude graduate
Master of Science: Child & Family Studies (now Human Ecology), Expected in 05/1986 to University of Wisconsin - Madison, WI,
  • Launched Home Dialysis Central in 2004 as a resource for patients and clinicians to raise awareness and use of peritoneal dialysis and home hemodialysis.
  • Advocated successfully with CMS to include the right for dialysis patients to be told about ALL of the end-stage renal disease treatment options and where to get them in the 2008 update of the Conditions for Coverage for Dialysis Facilities.
  • Designed the Method to Assess Treatment Choices for Home Dialysis (MATCH-D) for use by dialysis facility staff to evaluate and document patient suitability for home dialysis, and overcome challenges. The MATCH-D is in use across the renal community.
  • Conceived of and developed an online decision aid to help patients make a values-driven dialysis choice that fits their lives and allows them to live as fully as possible. This tool (My Life, My Dialysis Choice) has been adopted company-wide by Fresenius Kidney Care.
  • Created an online tool to help hemodialysis patients and clinicians determine whether the ultrafiltration rate for a given treatment is within the safe limits to prevent myocardial stunning.
  • Built Kidney School - 18 modules of free, self-paced online self-management learning for late-stage CKD patients to help them produce better health outcomes.
Community Engagement
  • Member – Home Dialysis workgroup, ESRD Network 11. 2020 to present.
  • Member – PREPARE NOW: Putting Patients at the Center of Kidney Care Transitions. (PCORI), 2016 to present.
  • Member – CDC Chronic Kidney Disease Surveillance System Advisory Committee. 2015 - present.
  • Member – Forum of ESRD Networks Care Transitions Work Group. 2014 - 2016.
  • Member – Psychosocial Issues and Support Work Group; Global Expert Forum on Hemodialysis in the Home. 2013 - 2016.
  • Member – ESCO Measures Technical Expert Panel. 2013 - 2014.
  • Member – Alliance for Home Dialysis; Accessibility Working Group, Innovation Working Group. 2012 - present.
  • Member – Faculty, American Kidney Fund course: Helping Patients Choose a Kidney Replacement Therapy. 2011 - 2012.
  • Member – Dialysis Outcomes and Practice Patterns (DOPPS) Patient Quality of Life Task Force. 2008 - 2014.
  • Member – National Kidney Disease Education Program (NKDEP) Steering Committee. 2007-2014.
  • Member – Performance Excellence and Accountability in Kidney Care (PEAK) Technical Guidance & Curriculum Panel. 2009 - 2011.
  • Co-chair – Patient Education, Satisfaction, and Mortality Work Group – National Quality Forum ESRD Measures Technical Expert Panel. July – Oct., 2007.
  • Co-chairFistula First Community Education Work Group. 2005 - 2009.
  • Member – National Kidney Disease Education Program, Patient At-Risk Work Group. 2002 - 2007.
  • Director – Life Options Rehabilitation Program. 2001 to present.
  • Member – NKF of Wisconsin – Medical Advisory Board. 1999-2001.
  • Member – National Kidney & Urologic Diseases Information Clearinghouse Coordinating Panel. 1999 to present.
Websites, Portfolios, Profiles
Selected Publications
  • Nie Y, Witten B, Claire D, et al. Changes in employment status prior to initiation of maintenance hemodialysis in the USA from 2006 to 2015. Clin Kidney J. 2019 Jun 14;13(3):434-441
  • Piepert JD, Nair D, Klicko K, Claire DR, Hays RD. Kidney Disease Quality of Life 36-item Short Form survey (KDQOL-36) normative values for the United States dialysis population and new single summary score. J Am Soc Nephrol. 2019 Apr;30(4):654-63
  • Green JA, Ephraim PL, Hill-Briggs FF, et al. Putting patients at the center of kidney care transitions: PREPARE NOW, a cluster randomized controlled trial. Contemp Clin Trials. 2018 Oct;73:98-110
  • Claire D. A paradigm shift in options education, and an online decision aid: ‘My Life, My Dialysis Choice’. Neph Nurs J. 2015 Mar/Apr; 42(2):149-54
  • Bennett PN, Claire D, Shah KD. Psychosocial aspects in home hemodialysis: a review. Hemodial Int. 2015 Apr;19 (Suppl 1):S128-34
  • Merighi JR, Claire DR, Bragg-Gresham JL, et al. Insights into nephrologist training, clinical practice, and dialysis choice. Hemodial Int. 2012 Apr;16(2):242-51
  • Wise M, Claire D, Klicko K, Burdan A, Showers M. Successful daily home hemodialysis patient-care partner dyads: benefits outweigh burdens. Hemodial Int. 2010 Jul;14(3):278-88

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School Attended

  • University of Wisconsin
  • University of Wisconsin

Job Titles Held:

  • Executive Director
  • Senior Project Manager
  • Senior Medical Writer


  • Bachelor of Arts
  • Master of Science

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