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Executive Director Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Profile
Demonstrated experience to take effective programs from concept to fruition. EXECUTIVE LEADER FOR MISSION MINDED ORGANIZATIONS Servant-style leader who enables employees to achieve amazing results. Mission & Vision Alignment Strategic Planning & Execution Cross-Functional Team Building & Change Leadership Total Quality Improvement with multiple certifying partners *Seasoned Operational Management to take organizational visions and make them a successful, well run, programming while practicing and ensuring high quality outcomes. *Transformational Leadership style to develop strong employees that work effectively in multi-disciplinary teams. Training, developing, and holding employees accountable. Many of my direct reports moved into other leadership positions throughout my experience. High Ability to experience Change and help organization's through these realities (4 CEO's in 5 years) *Experienced in Developing and Maintaining Financial Budgets. Responsible to develop multiple budgets for residential group homes, summer programming, work programs, and non-profits overall operating budget (Union Station)
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Urbana University Urbana, Ohio Expected in 2002 Bachelor of Science : Education - GPA : Education
Ashford University Clinton, Iowa Expected in 2012 Masters of Business Administration : Organizational Leadership - GPA : Organizational Leadership Class work included: Organizational Behavior, Marketing, Economics, Accounting, Finance, Operations Management, Legal Environment, Leading Organizational Change, & Strategies of Organizational Leadership 4.0
Core Accomplishments
  • Subject Matter Expert serving on multiple committees to improve agency performance (Quality improvement/Restraint Reduction, Connect the Dots, and Pastor Involvement committees) "Eli is a tenured and seasoned professional.
  • It is reflected in his positive, non-judgmental attitude toward clients and consumers which is modeled for, and expected of his staff.
  • Eli's work attendance is exemplary in that he has worked over and above expectations.
  • He effectively uses empowerment to achieve improvement in program quality.
  • Eli has been able to effectively organize, assemble, and arrange resources to improve PQI measurements.
  • He has been able to assess staff resources strengths, and competencies to improve their performance and hold them accountable.
  • Eli has good decision-making ability.
  • He gives thoughtful consideration before forming opinions and can be entrusted to use good judgment within his limits of authority.
  • Eli's ability to prioritize, organize, delegate, and hold staff accountable enable him to make significant improvements in the program.
  • Eli makes effective use of appropriate channels of communication to convey relevant, accurate, and timely information.
  • He listens to differing viewpoints and will work cooperatively toward resolution of mutual problems.." Bud Milner (former VP of Residential, Adriel) "Eli has done a really exceptional job starting an independent living program in the Foster Care Department without much oversight or direction from me.
  • I was very impressed on how he would work independently, but still kept me involved enough to know what was happening and included me when he needed assistance in the process.
  • One of Eli's greatest strengths is he is here for the kids of Adriel and the mission this organization serves.
  • He has a proven track record of being successful with them and goes out of his way to advocate in their best interest.
  • Eli's attendance is above reproach.
  • He often comes in after hours and on weekends to attend to Special Olympics or Green House needs.
  • He contentious considering his working and helped to make sure I wasn't stuck trying to find coverage for him at the last moment.
  • Eli has been open to any feedback or assistance I have offered him.
  • I have found working with Eli a true pleasure" Jeannie Lloyd (former VP of Human Resources-Adriel).
Professional Experience
State Of Massachusetts - Executive Director
, , 05/2014 - Current
  • Responsible for overall management and operation of Union Station.
  • Protecting the organization's financial assets while ensuring compliance with board directives and applicable federal and state requirements while developing programs to benefit community.
  • Manage day-to-day expenditure of the center, and work closely with the board of directors to develop and monitor an annual budget.
  • 422,000 raised in three years of operation, having a surplus every year.
  • Now center is self-sufficient.
  • Responsible for accounts receivable and payable.
  • Generate sufficient revenue through rentals, classes and grants to cover the center's budget.
  • Increased revenue by 58% by end of second year of being director.
  • Grant Writing obtained grants to run Community Summer Program, have received correspondences back from foundations located in Massachusetts and South Carolina interested in partnering with Union Station.
  • Develop partnerships with other non-profits in and surrounding Logan County area that are offering similar services.
  • Outreach Coordinator created program with churches to assist individuals with financial needs.
  • Program focuses on assisting individuals to get in the place of self-sufficiency, independent living assessment and classes, created data base and partnered with other agencies offering assistance to reduce recidivism.
Amazon.Com, Inc. - Brand Manager
, , 08/2012 - 06/2013
  • Vital Information: Print and digital agency celebrating Good News for Union and Logan Counties.
  • Responsible for the overall performance of Hometown Connection.
  • Managing and developing profit and loss, increasing positive image through marketing and social media outlets.
  • Developed marketing initiatives to increase brand awareness throughout Union and Logan County businesses and governmental agencies.
  • Conducted market research to understand customers' perception and behavior and formulate effective marketing strategies to ensure Hometown Connection receives maximum visibility and perform better than their competitors.
  • Supervise sales team, increased overall sales over 100%.
  • Responsible for all budgeting, accounting, billing, payroll, and accounts receivable "Eli demonstrated his skills as an effective manager at Hometown Connection Publications.
  • He came into the position while the company was transitioning to a new business model, and he successfully guided the company through that transition.
  • In this challenging scenario he demonstrated the qualities of a good manager: fostering customer relationships, building a sales and support team, and executing the business model transition strategy set by the leadership.
  • He possesses an even-keel demeanor which enables him to make sound decisions in complex situations." Will Zell, (CEO Hometown Connection Publications).
Seven Hills Foundation - Residential Supervisor
, , 01/2001 - 06/2010
  • Vital Information: Private, social service agency which operates group and foster homes for youth.
  • Gave oversight to multiple group homes as assigned.
  • This included maintaining and creating a budget for a program generating $1.2 million in revenue.
  • Oversight for all levels of responsibility for the safety and wellbeing of youth in our care.
  • Worked with Treatment team (therapists, caseworkers, colleagues, foster parents, schools) in the best interest of the youth.
  • Created and oversaw implementation of individualized treatment plans with behavior modification strategies for up to 16 clients at any given time.
  • Multiple times charged with the task of taking struggling programs and turning them into premier programs to spotlight.
  • Responsible for the selection, training (both formal and on the job), on-boarding, Development, and success of direct service employees (Teaching Parents) 24 at any given time, responsible for the treatment of youth in our care.
  • Six who achieved the professional distinction of being a certified teaching parent.
  • This certification evaluated all aspects of work including, home visits, paperwork reviews, interviews with colleagues and clients.
  • only a small percentage of employees achieved this level of excellence).
  • Supervised and implemented policies and procedures according to ODJFS, OhioMHAS, CARF, COA, and TFA often simultaneously.
  • Worked with Treatment Team (therapist, caseworkers, teaching parents, parents/foster parents, schools.) in the best interest of the child.
Professional Affiliations
Union Station Community Center, Board Member (January 2013 - May 2014) Housing Service Alliance, Board of Trustees (appointed January 2016) Access Resources Coalition Advisory Member (January 2016 - current) Suicide Prevention Coalition Member (May 2015 - Current) Transportation Advisory Board (January 2015 - Current) Provide leadership and advisement; assisted in creating policies and procedures, management of finances and budget and program implementation and evaluation.
Skills
Accounting, accounts receivable, premier, agency, billing, budgeting, budget, clients, data base, Economics, Finance, financial, Grant Writing, grants, image, Leadership, Legal, director, Managing, market research, marketing strategies, marketing, Operations Management, Organizational, payroll, policies, profit and loss, Publications, safety, sales, sales and support, sound, strategy, Teaching, treatment plans

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Resume Strength

  • Length
  • Measurable Results
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  • Target Job

Resume Overview

School Attended
  • Urbana University
  • Ashford University
Job Titles Held:
  • Executive Director
  • Brand Manager
  • Residential Supervisor
Degrees
  • Bachelor of Science
  • Masters of Business Administration

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