Experienced leader with broad expertise in managing the details required for the development and day-to-day operations of a higher education center. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective workflow for the execution of meeting and event services and on-site academic programming at multiple locations. Strategically plans based on the needs of a variety of clients and able to build bridges of communication between clients and various vendors and service staff.
Skills
Leadership
General management
Operations management
Staff training and development
Conference & event planning
Instructional technology implementation
Adult & higher education
Facilities planning
Curriculum development
College level instruction
Budgeting
Customer relations
Contract Management
Data collection and analysis
Work History
EXECUTIVE DIRECTOR, 11/2017 - Current State Of Oregon – Parkdale, OR,
Direct activities for two higher education centers; one in Harrisburg, PA and one in Philadelphia, PA
Work closely with organizational leadership, including board of directors and academic partners, to strategically affect direction of operations at each center
Develop and control budgets for each center, cumulatively managing almost three million dollars annually
Incorporate business development initiatives to bring in new clients and boost profits
Drive strategic improvements to enhance operational and organizational efficiencies
Foster work culture of collaboration and inclusion to increase morale and reduce turnover
Establish emergency and safety planning documentation and training for each location
ADJUNCT FACULTY, 10/2015 - 05/2018 Campbell University – Raleigh, NC,
Adjunct faculty for Master of Strategic Leadership program
Facilitated the course "Leading Individuals and Teams" for several semesters. Course was offered all in-person and in a blended format of in-person and online
Taught part-time adult students
Attended various training opportunities through Elizabethtown College
Engaged students with insightful and compelling classroom discussion of topics relevant to course work to boost student learning and retention
Developed and kindled professional relationships with students to better communicate and enhance instruction
DIRECTOR, 10/2002 - 11/2017 Perficient – Plano, TX,
Connected resources of fourteen state-owned universities and other private institutions to capital region by providing programs to enhance economic conditions and local workforce
Directed activities of Conference Services Manager and Continuing Education Manager; oversaw seven full-time staff
Promoted entrepreneurial delivery of high quality academic programs and conference center facilities in capital region
Developed new delivery systems and academic program opportunities that address education needs of under- served populations
Designed, implemented, and managed facilities required to support quality instruction and conferences
Managed fiscal resources to implement and maintain continuing education and conference services
Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning
Scheduled, prepared, supported and operated Dixon University Center's conferencing, meeting, classroom, and catering support facilities for all non-credit events.
Maintained schedule of events.
Transferred all details, using a variety of communication methods, to each area that required that information - IT, facilities, catering.
Conducted quarterly inventories of all conference supplies.
Provided excellent customer service to all customers in order to maintain and grow business.
Developed and managed conference and events budget.
Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Education
MASTER oF SCIENCE: Organizational Development And Leadership, Expected in 2008 - Shippensburg University of Pennsylvania - Shippensburg, PA , GPA:
BACHELOR OF SCIENCE: Elementary Education, Expected in 1993 - Messiah College - Grantham, PA, GPA:
Accomplishments
Planned, designed and executed the renovation of a higher education center in Harrisburg, PA and the opening of a higher education center in Philadelphia, PA.
Interviewed by public and local radio stations; Comcast Newsmakers and various media outlets to discussed adult education and conference service opportunities.
Affiliations
Harrisburg Regional Chamber of Commerce
University Professional and Continuing Education Association (UPCEA)
Association of Collegiate Conference and Events Directors - International (ACCED-I)
Meeting Planners International - Middle Pennsylvania Chapter (MPMPI)
InfoComm
Capital Area Consortium for Higher Education (CACHE)
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