Forward-thinking Executive Director with proven record of accomplishment in the health care during 25-year nursing career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches. Recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Skills
Business Analysis
Teamwork / Collaboration
Report Compilation
Policy and Procedure Adherence
Budgeting
Staff Management
Education
University of Alabama At HuntsvilleHuntsville, ALExpected in 12/2003 – –Master of Science:Nursing Administration - GPA:
University of Alabama At HuntsvilleHuntsville, ALExpected in 12/1994 – –Bachelor of Science:Nursing - GPA:
Work History
Stronger Consulting - Executive Director Greenfield, MA, 11/2014 - Current
Prioritized and allocated valuable resources to meet business targets
Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success
Incorporated business development initiatives to bring in new clients and boost profits
Introduced new matrix organizational plan with clear roles and responsibilities to enhance processes while ensuring quality and regulatory compliance
Exercised appropriate cost control to meet budget restrictions and maximize profitability
Created promotional materials and provided insightful information to social media, websites and print media to educate public
Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety
Spearheaded successful business development initiatives aligned with company's strategy and core competencies
Ga Medgroup - Director of Clinical Operations Calhoun, GA, 02/2008 - 11/2014
Scheduled field staff visits, managed pre-certifications and verified insurance coverage.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Ordered all agency supplies and kept check on inventory levels.
Created customized care plans, working with staff and families to assess and meet individual needs.
Increased patient satisfaction scores by 50% within1 year.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Department Of The Interior - Education Specialist Sequoia National Park, CA, 02/2004 - 02/2008
Administered job knowledge assessments and competency testing for certification-level training
Developed solutions to improve performance
Developed employee hiring and training program to inspire clinicians and maintain performance levels
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work
Increased skilled staff learning progress through streamlining testing procedures and updating protocols
Led planning and achievement of goals and objectives consistent with agency mission and philosophy
Assisted with development of improved seminars and training materials
Audited charts and reviewed clinical documents to verify accuracy
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Accentcare - RN, Field Nurse Carrollton, TX, 02/2001 - 02/2004
Provided complete care to home health patients, including physical assessments, medication and chronic disease management
Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses
Informed physicians of any changes to patients' health or concerns observed during home visits
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Implemented care plans for patient treatment after assessing physician medical regimens
Delivered outstanding skilled care to patients with various diagnoses and managed care from treatment initiation through to completion
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans
Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
